10 Best Social Commerce Platforms Shortlist
There are so many different social commerce platforms that making a shortlist of the best can be tricky. You want to to capitalize on the vast user base of social networks and sell products where customers already spend a significant amount of time (social media)—and now need the right tool for your store and team. I've got you covered! In this post, I share from my personal experience managing online stores of all sizes, and share my picks of the best social commerce platforms overall.
What are Social Commerce Platforms?
Social commerce platforms are digital tools that integrate ecommerce with social media, enabling businesses to sell products directly through social networks. These platforms simplify the shopping experience by allowing users to browse, share, and purchase items within the social media environment they frequently use. They offer features like product tagging in posts, in-app checkouts, and social media storefronts.
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The Best Social Commerce Platforms Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for launching viral product trends | Free demo available | Available upon request | Website | |
| 2 | Best for augmented reality | Not available | Free To Use | Website | |
| 3 | Best for measuring influencer impact | 14-day free trial for new subscribers | From $49/month | Website | |
| 4 | Best for user-generated content | Free demo available | Pricing upon request | Website | |
| 5 | Best for customer segmentation | Free to set up a store | From 2.9%/transaction | Website | |
| 6 | Best for visual engagement | Not available | Free To Use | Website | |
| 7 | Best for shopping lists | Not available | Free To Use | Website | |
| 8 | Best for shoppable live streams | Not available | Free To Use | Website | |
| 9 | Best for using videos as product catalogs | Not available | Free to get started | Website | |
| 10 | Best for live conversations | Not available | Free to get started | Website |
Overviews Of The 10 Best Social Commerce Platforms
You can use the simple overviews of each tool below to understand how each tool stands out from other social commerce platforms.
TikTok Shop is a social commerce platform built into TikTok that lets brands and creators sell products through shoppable short-form videos, LIVE shopping events, and an in-app storefront with native checkout.
Who Is TikTok Best For?
TikTok Shop is a strong fit for DTC brands, small businesses, and creators who sell visually engaging products to younger, trend-driven audiences.
Why I Picked TikTok
TikTok earns its spot on my shortlist because no other platform turns organic content into a product launch engine the way TikTok does. The For You Page algorithm can surface a single shoppable video to millions of users overnight, without any ad spend. I also like that LIVE Shopping lets sellers promote products in real time to a live audience that can tap to buy without ever leaving the stream. The built-in creator affiliate program helps get products into creators' hands and accelerates trend momentum.
TikTok Key Features
- Shop tab storefront: Display your full product catalog on a dedicated in-app shop page that users can browse directly from your profile.
- Video Shopping Ads: Tag products in paid video ads so viewers can tap through to purchase without leaving the app.
- TikTok Pixel: Track user behavior, measure conversions, and build retargeting audiences based on on-site purchase activity.
- Seller Center dashboard: Manage product listings, orders, promotions, and performance analytics from one centralized portal.
Pros and Cons
Pros:
- Encourages user interaction
- In-app shopping experiences
- Strong product placement options
Cons:
- Short content lifespan
- Hard to predict viral success
Snapchat for Business is a social commerce platform built around public brand profiles, shoppable ad formats, AR-powered shopping lenses, and Shopify-connected catalog tools that turn Snapchat's audience into a product discovery and purchase channel.
Who Is Snapchat Best For?
Snapchat for Business is a strong fit for consumer brands in beauty, fashion, and entertainment that want to reach younger, mobile-first shoppers through visual and interactive ad formats.
Why I Picked Snapchat
I've included Snapchat in my top picks because its AR Lenses format is among the most interactive product-discovery tools in social commerce. Beauty and fashion brands, for example, can let shoppers try on lipstick shades or sunglasses directly through the Snapchat camera before tapping through to buy. Lens Web Builder lets any brand build a custom AR experience in minutes using free objects and animations, no developer required. AR Lenses support conversion objectives, not just brand awareness, making them a driver of purchase intent instead of only a flashy creative format.
Snapchat Key Features
- Public profiles: Create a permanent brand presence on Snapchat with a linked product catalog and shoppable storefront accessible directly from your profile.
- Dynamic product ads: Automatically serve catalog-based ads to users based on browsing behavior, retargeting shoppers who've already viewed specific products.
- Collection ads: Display a primary video or image alongside a row of tappable product tiles, letting shoppers browse multiple items in a single ad unit.
- Snap Pixel: Track website conversions, add-to-cart events, and purchases driven by Snapchat ads to measure return on ad spend.
Pros and Cons
Pros:
- It’s user-friendly.
- Over 170 million daily AR lens users.
- Filters are embedded with store links.
Cons:
- There’s no in-app checkout.
- Using AR can be complex.
Tagshop is an AI UGC video ad generator that lets ecommerce brands and agencies create shoppable-style social video ads for Instagram, TikTok, Facebook, and YouTube using AI avatars, AI scripts, and URL-to-video tools.
Who Is Tagshop Best For?
Tagshop is well suited to ecommerce brands and digital marketing agencies that produce high volumes of social video ads across multiple platforms.
Why I Picked Tagshop
I've included Tagshop in my top picks because its campaign management dashboard gives you real-time performance tracking for TikTok and Meta ad campaigns in one place, which helps measure how AI influencer content performs. You can see live data on your AI-generated influencer videos without switching between ad platform dashboards. Combined with the ability to generate 25 AI influencer video variations for roughly the cost of a single creator video, Tagshop provides a way to test which influencer-style content drives the most impact.
Tagshop Key Features
- URL-to-video: Paste a product URL and Tagshop pulls product details and auto-generates a UGC-style video ad without any manual creative setup.
- AI twin generator: Create a digital twin of a real person to appear in video ads, letting you produce influencer-style content without booking talent.
- AI voice cloning: Clone a voice to use across multiple ad videos, keeping a consistent brand or creator tone across all variations.
- AI reel generator: Generate short-form vertical video reels formatted for TikTok, Instagram, and YouTube Shorts directly from a script or product link.
Pros and Cons
Pros:
- It can assign multiple tags to products.
- The review portal is user-friendly.
- Excellent customer support.
Cons:
- The lowest tier limits Instagram feed to 100 products.
- It has limited industry categories.
Bazaarvoice is a UGC platform for brands and retailers that collects, syndicates, and displays ratings, reviews, social content, and creator marketing across ecommerce channels and a retail partner network.
Who Is Bazaarvoice Best For?
Bazaarvoice is a strong fit for mid-market to enterprise brands and retailers that sell across multiple channels and need to scale UGC collection and syndication.
Why I Picked Bazaarvoice
Bazaarvoice is one of my top picks because its UGC capabilities go beyond basic review collection. I love how the Bazaarvoice Galleries feature lets me pull photos and videos directly from Instagram, TikTok, and Pinterest and display them as shoppable on-site experiences with AI-powered product tagging. I also rely on the Influenster community to run product sampling campaigns that generate authentic, verified reviews in large volumes—useful for new product launches.
Bazaarvoice Key Features
- Ratings and reviews syndication: Distribute customer reviews across a network of 2,300+ retail partners to increase product visibility.
- Questions and answers: Let shoppers ask and answer product questions directly on your product pages.
- Creator marketing: Connect with creators through Bazaarvoice Vibe to source branded social content at scale.
- Review analytics: Track review volume, sentiment, and content performance across channels from a single dashboard.
Pros and Cons
Pros:
- An extensive reviewer community.
- It helps stores understand what customers want.
- It has a user-friendly interface.
Cons:
- The reporting and insights could be more robust.
- Customer support needs work.
Facebook Shops is Meta's native social commerce tool for building customizable storefronts directly inside Facebook and Instagram, with catalog management, product tagging, and customer messaging built into the Meta ecosystem.
Who Is Facebook Shops Best For?
Facebook Shops is a natural fit for small to mid-sized retailers and DTC brands already active on Facebook or Instagram who want to sell directly within those platforms.
Why I Picked Facebook Shops
Facebook Shops earns its spot on my shortlist because of how tightly its customer segmentation ties into actual purchase behavior. I can break down shop performance across three audience segments—new audiences, engaged audiences, and existing customers—directly in the platform's insights. That segmentation also feeds into Meta Ads Manager, so I can retarget shop visitors or past buyers with precision. It's a level of closed-loop visibility that most standalone storefronts can't replicate.
Facebook Shops Key Features
- Customizable storefront: Personalize your shop with cover images, brand colors, and curated product collections to match your brand identity.
- Live video product tagging: Tag products directly in Facebook Live broadcasts so viewers can tap and purchase in real time.
- Multi-channel messaging: Connect with shoppers through WhatsApp, Messenger, or Instagram Direct from within the shop experience.
- Loyalty program integration: Link your existing loyalty program so customers can view and redeem points directly through your Facebook Shop.
Pros and Cons
Pros:
- It’s easy to set up.
- The checkout process is flexible.
- Advertising products is simple.
Cons:
- Facebook has specific qualification requirements.
- Merchants can’t add features to the app.
Instagram Shopping is a native social commerce feature embedded within the Instagram app that lets brands build in-app storefronts and tag shoppable products across Feed posts, Stories, Reels, and Live broadcasts.
Who Is Instagram Shopping Best For?
Instagram Shopping is a natural fit for direct-to-consumer brands, fashion and beauty retailers, and lifestyle businesses with a strong visual identity and an existing or growing Instagram presence.
Why I Picked Instagram Shopping
Instagram Shopping earns its spot on my shortlist because no other platform turns visual content into a checkout experience as directly as this one does. I love how product tagging works across every content format—a Reels video showing a new jacket collection can have the item tagged and purchasable without the viewer ever leaving the app. AR try-on lets shoppers interact with products in real time before buying, which takes passive visual browsing and turns it into an active product evaluation.
Instagram Shopping Key Features
- Instagram Shops: Build a fully shoppable storefront directly on your Instagram profile where customers can browse your entire product catalog.
- Product Drops: Schedule limited-release product launches with built-in countdown alerts that let followers set purchase reminders before an item goes live.
- Creator affiliate tagging: Allow creators to tag your products in their own posts and earn a commission, expanding your shoppable content reach beyond your brand account.
- In-app checkout: Let customers complete a purchase inside Instagram without being redirected to an external site.
Pros and Cons
Pros:
- It’s easy to connect with customers.
- Users can easily target audiences.
- The platform has billions of users.
Cons:
- Setup can be complex.
- Merchants must wait for approval.
Pinterest Rich Pins is a Pinterest feature that enhances product discovery by automatically syncing real-time pricing, availability, and product metadata from your website directly onto pins.
Who Is Pinterest Rich Pins Best For?
Pinterest Rich Pins is a good fit for ecommerce retailers and product-focused brands that already have a presence on Pinterest and want to surface live product data to high-intent shoppers.
Why I Picked Pinterest Rich Pins
I've included Pinterest Rich Pins in my top picks because of how well product pins support the way people shop on Pinterest. Users naturally build boards that function like shopping lists, saving products they want to buy later, and Rich Pins make that experience much more useful. Product Pins automatically pull the most up-to-date price, availability, product title, and description from your site, so a product saved to a board weeks ago still shows accurate information when someone comes back to it. Pins can also surface "Best Seller" or "Popular" badges based on purchase and click activity across Pinterest product categories, which adds social proof directly at the point of discovery.
Pinterest Rich Pins Key Features
- Open Graph and schema.org metadata support: Rich Pins pull product data directly from your site using Open Graph or schema.org markup, so there's no manual data entry once your site is tagged correctly.
- Collections pins: Group related products into a single pin so users can browse and shop multiple items from your catalog in one tap.
- Shop the Look pins: Tag individual products within a single lifestyle image, letting users identify and click through to specific items shown in a scene.
- Try on product pins: Let users virtually try on products using AR technology directly within the Pinterest app, without leaving the platform.
Pros and Cons
Pros:
- It builds trust and authority.
- It helps with SEO.
- Products can remain relevant to trends.
Cons:
- The platform must validate new posts.
- Sometimes the information doesn’t update changes.
Amazon Live is a live shopping and shoppable video platform built natively into Amazon's marketplace, where brands, sellers, and creators broadcast real-time product demonstrations with in-stream purchasing, live chat, shoppable carousels, and multi-placement distribution across Amazon.com, Brand Stores, Prime Video, and Fire TV.
Who Is Amazon Live Best For?
Amazon Live is a natural fit for brands, sellers, and influencers who already sell on Amazon and want to drive product discovery and purchase intent through live video content.
Why I Picked Amazon Live
Amazon Live earns its spot as one of the best on my shortlist because no other platform puts shoppable live streams directly inside a marketplace where viewers are already ready to buy. I love that product carousels update in real time during a broadcast, so when a host demos a skincare product, that item is one tap away without the viewer ever leaving the stream. The "Shop the Show" feature also extends that buying moment beyond the live broadcast, letting customers purchase featured products after the stream ends.
Amazon Live Key Features
- Live chat: Viewers can send real-time messages during a broadcast, letting hosts respond to questions and create direct interaction around featured products.
- Creator tier system: A three-tier program (Rising Star, Insider, A-List) that unlocks expanded placements and visibility as creators build a consistent streaming track record.
- Multi-placement distribution: Streams and replays can appear across Amazon.com, Brand Stores, Prime Video, and Fire TV, extending content reach beyond a single channel.
- Performance analytics dashboard: Tracks views, clicks, click-through rate, and sales attributed to each stream, so you can measure which content drives purchases.
Pros and Cons
Pros:
- It creates brand engagement.
- Users can sponsor influencer streams.
- Online stores can increase customer relationships.
Cons:
- There aren’t many integrations available.
YouTube Shopping is a social commerce feature built into YouTube that lets creators tag and sell products from their own connected stores or affiliate brands directly within videos, Shorts, live streams, and channel storefronts.
Who Is YouTube Shopping Best For?
YouTube Shopping is a natural fit for content creators, influencers, and brands that already publish video content on YouTube and want to monetize that audience through product sales.
Why I Picked YouTube Shopping
I picked YouTube Shopping as one of the best because no other platform turns existing video content into a living product catalog the way it does. I love that you can tag products directly in a video timeline, so a viewer watching a tutorial or review sees shoppable products anchored to the exact moment they appear on screen. The bulk tagging feature is especially useful—I've gone back through a library of older videos and applied product tags across dozens of them at once, instantly converting past content into active storefronts without re-editing a single clip.
YouTube Shopping Key Features
- Channel store tab: A dedicated storefront tab on your YouTube channel that displays all your tagged products in one browsable location.
- Live stream product pinning: Pin specific products to the screen during a live stream so viewers can tap and shop in real time.
- Shopping Collections: Curated, themed product sets you can organize and display across your channel's store tab and video descriptions.
- Affiliate hub: A built-in marketplace where creators can browse and apply to brand affiliate programs, access commission rates, and get promo codes.
Pros and Cons
Pros:
- Simple integration with Shopify.
- Exponential audience growth.
- It increases customer retention.
Cons:
- No feedback section.
- Users can’t add similar product recommendations.
X Shopping (formerly Twitter Shopping) is a native social commerce feature built into X that lets merchants create a curated product catalog directly on their profile, with tools including Shop Spotlight, Twitter Shops, Live Shopping, and Shopping Manager.
Who Is X Shopping Best For?
X Shopping is a good fit for brands and retailers that already have an active X presence and want to convert real-time audience engagement into direct product discovery.
Why I Picked X Shopping
Twitter Shopping earns its spot on my shortlist because no other platform turns real-time public conversation into a direct purchase moment the way X does. I love that Live Shopping lets brands host shoppable livestreams where viewers can browse and buy without ever leaving the app. The Shop Spotlight also pins up to five products directly on a brand's profile, so a customer who discovers you through a trending conversation can immediately tap into your catalog.
X Shopping Key Features
- Twitter Shops: Display up to 50 products in a dedicated in-app storefront that customers can browse directly from your profile.
- Shopping Manager: Manage your product catalog, sync product feeds, and control inventory details from a centralized dashboard.
- Product Drops: Schedule upcoming product launches and let users tap "Remind Me" to receive alerts when the drop goes live.
- Collection Ads: Link creative ad formats directly to your product catalog to drive lower-funnel purchases from targeted audiences.
Pros and Cons
Pros:
- There are over 200 million daily Twitter users.
- The professional profiles provide enriched data.
- Stores can provide exclusive content to super followers.
Cons:
- It’s currently in the experimentation phase.
- It doesn’t provide in-app purchasing.
Other Options
Here are a few more options that didn’t make the best social commerce platforms list:
- CommentSold
Live-selling software
- WeChat Shop
For reaching international markets
- Emplifi
For enhancing social commerce experiences.
- Verint
For creating online communities.
- Nosto
For segmentation customization.
- Juphy
For social media communication.
Other Types of Commerce Software
Social commerce is growing in popularity, as many buyers don’t want to leave Instagram or TikTok just to make a purchase. You shouldn’t neglect other commerce opportunities, though, and here are some examples of tools that can help you. You can start with the overall best Best Ecommerce Platforms, which contain a little bit of everything ranked in an ultimate list.
- Ecommerce Platforms
- Ecommerce Website Builders
- B2B Ecommerce Platforms
- Subscription Ecommerce Platforms
- Hosted Ecommerce Platforms
- SaaS Ecommerce Platforms
- Live Shopping Platforms
- International Ecommerce Platforms
- Ecommerce Platforms In Canada
How I Selected the Best Social Commerce Platforms
Perhaps you're wondering how I selected the best social commerce platforms for this list? To build this top 10 list, I evaluated and compared a wide range of social commerce platforms with positive user ratings.
After determining my long list of top choices, I further honed my list by using the selection criteria below to see how each platform stacked up against the next one. I also drew on my years of ecommerce experience to pinpoint the features that add a lot of value.
Selection Criteria
Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best social commerce platforms for this article:
Core Functionality:
No matter your online store’s size, the functionality of social commerce platforms will drive a significant number of sales to your business. Here are some of the core functionality of social commerce tools.
- Ability to directly embed an online store within a social media profile
- Ability to setup shoppable posts for customers to browse and shop directly from a brand’s social media posts across multiple social channels
Key Features:
Ecommerce’s constant evolution continues to change how customers interact with brands and products. Unlike more traditional online shopping, new features on social media networks work to create community-based experiences. Here are some of the key features of social commerce that you should find with many platforms.
- Customer Feedback: With popular social networks, customers should be able to share their experiences with products and leave a star rating and written reviews that everyone can see and allow others who are interested in the product to filter out.
- User-Generated Video Content: Brief videos created by real customers can provide credibility and trust while creating a significant amount of buzz about the product and brand.
- Product Links: Social media posts should allow brands to tag links to their products in their videos or images of the product that will help the customer navigate to the payment details and finalize the purchase.
- Embedded Chat: The largest social commerce platforms should allow brands to incorporate some form of group chat during live shopping streams where customers can speak with other shoppers and share their thoughts about a product.
- Pick Lists: This is a form of user-curated shopping where customers can create and share product lists with an audience, who will then be able to shop from the list.
- Instant Checkout: Connect multiple payment options and simplify the checkout process to allow shoppers to browse and purchase from their preferred social media channel.
Software Integrations:
The social commerce platform you choose to work with should connect with the systems you’re currently using to manage store operations. For example, if you’re using a website builder platform, such as Shopify, BigCommerce, or WooCommerce, the social commerce site you’re using should connect with it to ensure it shows the same products, prices, and details that are on your online store. Connecting your social commerce platform to your current systems and third-party apps will allow you to retrieve, add, delete, update, and synchronize vital store data between all of your tools.
Pricing:
Many of the social commerce platforms in this list are available for free when it comes to setting up your basic storefront. Then, they charge a "commission" per sale made on their platform, ranging from 2-3%/transaction. Some services require a monthly fee on top of that, just for using their platform to sell. You can expect to pay $15-90/month for that. You may choose to pay more so that a single platform manages all your social shops (across Instagram, TikTik, YouTube, and so on) or stick to a cheaper, platform-specific plan if your audience is mainly on one channel.
People Also Ask
When searching for new social commerce platforms to use with your business, you might have some important questions. Here are some of the common questions people ask when considering social commerce solutions and their answers.
What is the easiest social commerce platform to use?
Most people find single-platform stores on static-image platforms easiest to use. For example, Instagram Shop and Pinterest Rich Pins. For both, they make desplaying static images easy (no need to create multi-media posts) and let you embed a “Buy” button right into the post, which will take people to your online store to continue shopping. Some will even let users buy directly from the post itself without having to move over to an ecommerce website. This makes it simple for both the store owner and the customer.
What are the benefits of social commerce platforms?
Social commerce can open a significant amount of opportunity for an ecommerce store. As social networks continue to work on capitalizing on in-platform sales, there are several reasons why ecommerce brands should sell products on social commerce platforms.
- It Grows Brand Awareness: 71% of people say social media inspires them to shop even when they’re not looking to buy anything. No matter how great your marketing strategy is, social commerce platforms can help increase brand awareness, tell your story, and make your online store an option when potential customers are looking for products.
- It’s Where Your Customers Are: Almost every audience is on at least one social media network. By taking advantage of social commerce, you’re putting your online store where they are and interacting with them.
- It Removes Friction: Providing access to your products on social media networks removes any friction that you would normally find in the customer journey, which makes it easier for them to follow through from discovery to purchase. Every mouse click or phone tap is an opportunity for potential customers to change their minds – going from an ad to your website, to adding the product to a cart, to providing payment info can cause them to lose attention.
- It Optimizes SEO: Having people interact with your store online via social media networks can increase website traffic, and with more visibility, the higher your site will rank on search engine results. Using social commerce platforms will help you share relevant, consistent content that acts as an accessible purchase channel, which results in maximizing overall ranking and unveiling your brand to new customers.
- It Provides Customer Insight: Selling products on social media can help brands gain valuable customer insight from people who have made purchases or provided some of their information. The social platform can give you a plethora of analytics that can provide insights into who customers are, their interests, and how to get your store in front of them.
Is there a difference between ecommerce and social commerce?
While ecommerce and social commerce might fall under the same umbrella, they’re significantly different concepts. Ecommerce consists of online transactions through an online store, ecommerce site, or mobile application. Typically, ecommerce customers don’t directly choose the products; they select them based on the photos and information the seller provides.
Social commerce encompasses purchases customers make only through social media networks, such as Facebook, Instagram, or Twitter. Simply put, social commerce uses social media platforms to complete ecommerce transactions.
What's Next?
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