The 21 Best Ecommerce Search Software, Reviewed & Ranked for 2025
The 10 Best Ecommerce Site Search Software to Choose
Now for the handy top 10 list! Before we get into the details, here are our faves with their ideal use case.
Ecommerce search software is the key to making sure your customers find exactly what they’re looking for—fast.
Ever had a shopper land on your site, type in exactly what they want, and get… nothing? No results, no helpful suggestions—just frustration. When that happens, they leave, and you lose a sale. Poor search experiences are one of ecommerce’s biggest silent revenue killers.
If customers can’t find what they need in seconds, they bounce—or worse, assume you don’t even carry the product.
That’s why choosing the right ecommerce search software matters. The best solutions don’t just fix search; they boost conversions, raise average order value, and encourage repeat business.
Need expert help selecting the right tool?
Today’s top tools understand user intent, correct misspellings, and personalize results to keep shoppers engaged.
To help you out, I’ve tested and compared the leading ecommerce search software, so you can find the perfect fit for your store.
Why Trust Our Software Reviews
Comparing the Best Ecommerce Search Software, Side-by-Side
Want the TL;DR? Here’s a quick look at the top ecommerce search tools, their pricing, and what they’re best for—so you can skip the guesswork and find the right fit fast.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for merchandising tools | Free demo available | From $599/month | Website | |
| 2 | Best for easy setup | 14-day free trial | From $29/month | Website | |
| 3 | Best for site search | Free demo available | From $79/month | Website | |
| 4 | Best for small businesses | Free demo available | From $149/month | Website | |
| 5 | Best for Shopify stores | 14-day free trial | From $19/month | Website | |
| 6 | Best for large catalogs | Free demo available | From $389/month | Website | |
| 7 | Best for personalization | Free demo available | From 2.5% of sales generated by Nosto | Website | |
| 8 | Best for AI-driven search | Free demo available | From $39/month | Website | |
| 9 | Best for visual search | Free demo available | From $599/month | Website | |
| 10 | Best for product search | Free demo available | From $99/month | Website |
The Best Ecommerce Search Software for Better CX, Reviewed
Now on to the meat of the post—the reviews. Here, for each ecommerce site search tool, you’ll find a detailed look at the key features, pros & cons, integrations, and ideal use cases to help you find the best one for you.
Searchspring is an ecommerce search and merchandising platform designed for retailers who want to enhance their online store's product discovery and presentation. It's aimed at businesses looking to optimize their merchandising efforts and improve sales performance.
Why I picked Searchspring: Searchspring offers advanced merchandising tools that set it apart for retailers focused on product presentation. It provides drag-and-drop merchandising, allowing you to easily arrange products to highlight bestsellers or promotions. The platform supports rule-based merchandising, helping you automate product placement based on specific criteria. Additionally, its personalized search capabilities ensure customers see products that match their preferences, boosting engagement.
Standout features & integrations:
Features include comprehensive reporting tools that provide insights into search and merchandising performance. The platform also offers A/B testing to help you optimize different merchandising strategies. Its dynamic faceted navigation allows users to filter search results efficiently, enhancing the shopping experience.
Integrations include Shopify, Magento, BigCommerce, WooCommerce, Salesforce Commerce Cloud, SAP Commerce Cloud, Oracle Commerce Cloud, PrestaShop, OpenCart, and Demandware.
Pros and cons
Pros:
- Personalized search capabilities
- Rule-based merchandising
- Drag-and-drop product arrangement
- Advanced merchandising tools
Cons:
- May require technical expertise
- Needs ongoing management
- Initial setup can be complex
AddSearch is an ecommerce site search solution designed for businesses that need a quick and efficient way to implement search functionality. It's ideal for teams looking for hassle-free deployment and straightforward management of their search features.
Why I picked AddSearch: AddSearch is known for its easy setup, which means you can get it running without heavy technical expertise. It offers features like instant search results, which enhance user experience by providing quick answers. The tool also allows you to customize the appearance of search results pages to match your brand. With its intuitive dashboard, managing and analyzing search data becomes a breeze, making it a preferred choice for those who value simplicity.
Standout features & integrations:
Features include the ability to handle full-text search across your website, ensuring comprehensive results. You can also use its analytics to understand what users are searching for and adjust your offerings accordingly. AddSearch supports mobile responsiveness, making sure your search works smoothly on all devices.
Integrations include WordPress, Shopify, Magento, Squarespace, Joomla, Drupal, WooCommerce, Wix, BigCommerce, and Weebly.
Pros and cons
Pros:
- Instant search results
- Mobile responsive
- Customizable search layout
- Quick deployment
Cons:
- No multilingual support
- Basic customization options
- Limited advanced features
Swiftype is a site search solution built for businesses that need efficient and customizable search capabilities for their ecommerce websites. It's ideal for teams looking to enhance user experience and improve content discovery.
Why I picked Swiftype: Swiftype excels in ecommerce site search, offering features that make it a versatile tool for businesses. It provides customizable search result pages that allow you to tailor the user experience. The tool's real-time indexing ensures that your site's content is always up-to-date. Additionally, Swiftype offers detailed analytics to help you understand user behavior and improve search relevance.
Standout features & integrations:
Features include synonym management, which allows you to create custom synonyms to improve search results. It also supports advanced query tuning, giving you control over search relevance and ranking. The tool offers faceted search, enabling users to filter results by categories and attributes.
Integrations include WordPress, Drupal, Magento, Shopify, Salesforce, Zendesk, HubSpot, Marketo, Squarespace, and BigCommerce.
Pros and cons
Pros:
- Allows advanced query tuning
- Supports synonym management
- Real-time indexing
- Customizable search result pages
Cons:
- Can be resource-intensive
- May need frequent fine-tuning
- Requires technical expertise
Sparq is an ecommerce search software designed primarily for small businesses, offering a simplified search solution that caters to their specific needs. It helps enhance search functionality and improves the online shopping experience for users.
Why I picked Sparq: Sparq is tailored for small businesses, making it a great fit if you're in that category. Its intuitive interface and easy setup allow you to get started quickly without needing extensive technical knowledge. You can customize search results based on user behavior, which helps in improving conversion rates. Sparq also provides real-time analytics, offering insights into how users interact with your search feature.
Standout features & integrations:
Features include product recommendations based on user behavior, customizable search filters, and advanced search result ranking. You can also leverage its analytics tools to gain insights into search patterns and optimize product visibility. Sparq supports real-time updates, ensuring your product listings are always current.
Integrations include Shopify, WooCommerce, Magento, BigCommerce, Wix, Volusion, PrestaShop, Squarespace, OpenCart, and Weebly.
Pros and cons
Pros:
- Provides product recommendations
- Supports multiple platforms
- Real-time analytics
- Customizable search filters
Cons:
- Limited support hours
- Basic design customization
- Limited advanced features
Searchanise is an ecommerce search solution tailored for Shopify stores, offering enhanced search capabilities to improve user experience. It's designed for businesses looking to optimize their ecommerce store's search functionality and increase customer engagement.
Why I picked Searchanise: Searchanise is ideal for Shopify stores, providing features that enhance product discovery. It offers instant search results, helping customers find products quickly and efficiently. The tool supports automatic spelling correction, reducing user frustration from misspelled queries. Additionally, its ability to generate search suggestions improves navigation and keeps customers engaged.
Standout features & integrations:
Features include product merchandising tools that allow you to prioritize specific products in search results. It also offers analytics to track search performance, helping you understand customer behavior better. The tool's customizable widgets let you tailor the search interface to match your store's branding.
Integrations include Shopify, BigCommerce, WooCommerce, Magento, PrestaShop, OpenCart, Squarespace, Wix, Weebly, and Ecwid.
Pros and cons
Pros:
- Customizable search widgets
- Generates search suggestions
- Automatic spelling correction
- Instant search results
Cons:
- Can be resource-intensive
- Limited reporting capabilities
- Limited advanced features
Prefixbox is an ecommerce search tool designed for businesses with extensive product catalogs. It's ideal for companies that need efficient search capabilities to manage and present a wide array of products effectively.
Why I picked Prefixbox: Prefixbox is tailored for large catalogs, making it a strong option if your business handles many products. It provides features like real-time data indexing, ensuring that your product information is always current. The tool supports advanced filtering options, allowing users to narrow down search results with precision. Additionally, Prefixbox offers personalized search experiences by analyzing user interactions and preferences.
Standout features & integrations:
Features include typo tolerance, which helps users find the right products even with misspelled search terms. It also offers dynamic faceted search, letting users refine their searches with multiple filters. Additionally, Prefixbox provides comprehensive analytics to help you understand search trends and improve product visibility.
Integrations include Magento, WooCommerce, Shopify, BigCommerce, PrestaShop, OpenCart, SAP Hybris, Oracle Commerce Cloud, Demandware, and Salesforce Commerce Cloud.
Pros and cons
Pros:
- Dynamic faceted search
- Supports typo tolerance
- Real-time product data indexing
- Handles large product catalogs
Cons:
- Can be resource-intensive
- Limited customization options
- Requires technical expertise
Nosto is an ecommerce search solution focused on personalizing the shopping experience for users. It's designed for businesses looking to enhance customer engagement by offering tailored product recommendations.
Why I picked Nosto: Nosto excels at providing personalized experiences, making it a top choice if you want to tailor the shopping experience for your customers. It provides personalized product recommendations based on user behavior and preferences. The tool also offers dynamic content personalization, ensuring each visitor sees content relevant to them. Nosto's ability to analyze customer data helps improve the accuracy of its recommendations, leading to higher conversion rates.
Standout features & integrations:
Features include A/B testing capabilities that allow you to optimize different elements of your ecommerce site. The tool also supports customer segmentation, letting you target specific groups with personalized offers. Additionally, Nosto's cross-selling and upselling features help increase average order value by suggesting complementary products.
Integrations include Shopify, Magento, BigCommerce, WooCommerce, Salesforce Commerce Cloud, PrestaShop, Shopware, SAP Commerce Cloud, OpenCart, and Wix.
Pros and cons
Pros:
- Cross-selling and upselling features
- Offers A/B testing
- Supports customer segmentation
- Strong personalization capabilities
Cons:
- Can be resource-intensive
- Limited customization options
- Needs ongoing management
FACT-Finder is an ecommerce search solution designed to enhance product discovery using AI-driven search technology. It's aimed at businesses that want to leverage advanced search capabilities to improve customer experience and increase sales.
Why I picked FACT-Finder: FACT-Finder excels in AI-driven search, providing precise and relevant search results to users. It offers features like automatic error-tolerant search, which helps customers find what they're looking for even with typos. The tool's personalization capabilities tailor search results based on user behavior and preferences. Additionally, FACT-Finder supports dynamic navigation, allowing users to filter and sort search results effortlessly.
Standout features & integrations:
Features include a comprehensive analytics dashboard that provides insights into search performance and user behavior. The tool also supports voice search, catering to users who prefer voice commands over typing. FACT-Finder's cross-selling and upselling features help increase order values by suggesting complementary products.
Integrations include Magento, SAP Commerce Cloud, Salesforce Commerce Cloud, Shopware, Spryker, Intershop, Hybris, OXID eShop, PrestaShop, and OpenCart.
Pros and cons
Pros:
- Dynamic navigation options
- Supports voice search
- Automatic error-tolerant search
- Advanced AI-driven search capabilities
Cons:
- Can be resource-intensive
- Limited customization options
- May require technical expertise
Syte AI is a visual search software designed for ecommerce businesses, focusing on enhancing the shopping experience through image-based search capabilities. It's ideal for companies that want to leverage visual discovery to engage customers and drive sales.
Why I picked Syte AI: Syte AI specializes in visual search, making it a great choice if you're focused on image-based product discovery. It offers features like image recognition, which allows customers to search for products using photos. The tool provides personalized recommendations based on visual cues, enhancing customer engagement. Syte AI also supports augmented reality, allowing users to visualize products in real-world settings.
Standout features & integrations:
Features include visual recommendation engines that suggest similar items based on customer preferences. It also provides a shoppable Instagram feature, turning social media images into purchasable products. The tool's augmented reality capabilities let customers see how products look in their environment before buying.
Integrations include Shopify, Magento, Salesforce Commerce Cloud, WooCommerce, BigCommerce, SAP Commerce Cloud, Oracle ATG, Prestashop, Wix, and Demandware.
Pros and cons
Pros:
- Personalized visual recommendations
- Shoppable Instagram feature
- Supports augmented reality
- Advanced visual search capabilities
Cons:
- May require additional training
- Can be complex to implement
- Limited text search options
Netcore Unbxd is an ecommerce search tool designed for businesses focused on enhancing their product search capabilities. It's aimed at enterprises that need efficient search solutions to improve customer experience and sales performance.
Why I picked Netcore Unbxd: Netcore Unbxd excels in product search, making it perfect if you want to optimize how customers find products. It offers features like relevance-based search results that help users find what they need faster. The tool supports dynamic filtering, allowing customers to refine their search queries easily. Additionally, it provides personalized search experiences by analyzing user behavior and preferences.
Standout features & integrations:
Features include AI-powered merchandising that helps you arrange products based on data insights. It also provides real-time indexing to ensure your product catalog is always up-to-date. The tool's analytics dashboard offers detailed reports on search performance, helping you make informed decisions.
Integrations include Shopify, Magento, Salesforce Commerce Cloud, WooCommerce, BigCommerce, SAP Hybris, Oracle Commerce Cloud, Demandware, OpenCart, and PrestaShop.
Pros and cons
Pros:
- Detailed analytics dashboard
- Real-time catalog updates
- AI-powered merchandising
- Dynamic filtering options
Cons:
- Initial setup time-consuming
- Limited customization options
- Steeper learning curve
Other Ecommerce Search Software
Here are some additional ecommerce search software options that didn’t make it onto my shortlist, but are still worth checking out:
- Wizzy
For real-time analytics
- SearchWP
For WordPress sites
- Yext
For location-based search
- Bloomreach
For enterprise scalability
- Luigi's Box
For intuitive setup
- Coveo
For AI-driven insights
- Algolia
For speed and performance
- Doofinder
For multilingual search
- Klevu
For advanced filtering options
- Constructor
For personalized search experiences
- Elasticsearch
For open-source flexibility
Our Selection Criteria for Ecommerce Search Software
Not all ecommerce search tools are created equal. Some are lightning-fast and intuitive; others feel like they were built in the early 2000s. So, how did we narrow it down to the best?
We focused on real buyer needs—like improving search accuracy, increasing conversions, and making product discovery seamless—and used this scoring system to evaluate each tool:
Core functionality (25% of total score)
To even make this list, a tool had to nail the basics:
- Deliver accurate search results (no weird, irrelevant suggestions).
- Support autocomplete to speed up searches.
- Allow filtering and sorting to refine results.
- Handle typos and misspellings, so shoppers still find what they need.
- Integrate with ecommerce platforms (Shopify, WooCommerce, BigCommerce, etc.).
Standout features (25% of total score)
Beyond the basics, I looked for game-changing features like:
- Real-time analytics to track search trends.
- Personalized search results based on user behavior.
- Voice search to meet growing demand.
- Visual search for image-based discovery.
- AI-driven recommendations to boost AOV.
Usability (10% of total score)
A search tool is only useful if your team can actually use it. I tested for:
- An intuitive interface that doesn’t require a manual.
- Easy navigation and logical search workflows.
- A minimal learning curve for quick adoption.
- Clear documentation to troubleshoot issues.
- Mobile responsiveness for on-the-go management.
Onboarding (10% of total score)
Some tools make setup easy. Others… not so much. I considered:
- Training resources like video tutorials and walkthroughs.
- Interactive product tours for hands-on learning.
- Chatbots and in-app support for quick assistance.
- Webinars and guides to get teams up to speed.
- Pre-built templates for faster setup.
Customer support (10% of total score)
If something breaks, you need help—fast. I looked at:
- 24/7 support availability (because downtime costs money).
- Live chat, email, and phone support for flexibility.
- A robust knowledge base to answer common questions.
Value for money (10% of total score)
Ecommerce search software shouldn’t break the bank. I checked for:
- Competitive pricing for the features offered.
- Transparent costs (no sneaky fees).
- Free trials to test before committing.
- Discounts for annual billing to save cash.
- Flexible pricing tiers to scale with your business.
Customer reviews (10% of total score)
Finally, I scoured reviews to get real-world feedback on:
- Functionality—does it actually work well?
- Performance consistency—no random glitches.
- Support quality—do they ghost you or actually help?
- Value perception—is it worth the price?
- Overall satisfaction—would users recommend it?
This selection process ensures that every tool on this list isn’t just good—it’s one of the best.
What is Ecommerce Search Software?
Ecommerce search software is a specialized tool that powers the search functionality on online stores, making it easier for customers to discover products quickly and accurately.
Unlike basic search bars, this software uses advanced features like intent recognition, typo correction, and personalized recommendations to deliver relevant results. Many modern solutions also offer AI-driven personalization, voice search, and visual search capabilities.
Retailers and ecommerce businesses rely on ecommerce search software to improve the shopping experience, reduce customer frustration, and increase conversion rates—ultimately driving more sales and fostering customer loyalty in a highly competitive digital marketplace.
How to Choose the Best Ecommerce Search Software
It’s easy to get lost in endless feature lists and confusing pricing plans. Instead of drowning in details, focus on the essentials that actually impact your store’s search performance. Here’s what to keep in mind when picking the right tool:
| Factor | What to consider |
|---|---|
| Scalability | Can it handle growing traffic and a larger product catalog without performance issues? |
| Integrations | Does it work seamlessly with your ecommerce platform (Shopify, WooCommerce, Magento, etc.) and other tools? |
| Customizability | Can you tailor search results, filters, and rankings to match your brand’s needs? |
| Ease of use | Is the interface intuitive and easy for your team to learn without extensive training? |
| Budget | Are there hidden fees? Does it offer a free trial or flexible pricing tiers? |
| Security safeguards | Does it protect customer data, meet compliance standards, and prevent vulnerabilities? |
| Support | Is reliable customer support available via live chat, phone, or email? Is there a solid knowledge base? |
| Analytics | Does it provide detailed insights into search trends, user behavior, and conversion opportunities? |
Prioritizing these factors will help you avoid buyer’s remorse and choose a search tool that actually drives conversions.
Top Trends in Ecommerce Search Software
Ecommerce search isn’t just about keywords anymore—it’s evolving fast. We’ve analyzed product updates, vendor roadmaps, and industry trends to highlight what’s changing in search technology.
Here’s what’s shaping the future.
- Voice search is gaining traction. More shoppers are using voice commands to find products, especially on mobile and smart devices. Platforms like Wizzy are improving voice recognition accuracy to help customers shop hands-free.
- Visual search is becoming a must-have. Customers don’t always know the exact words for what they want—but they have a picture. Tools like Syte AI enable shoppers to upload images and instantly find similar products, making it a game-changer for fashion and home decor brands.
- AI-powered search personalization is driving conversions. Shoppers expect tailored experiences, and AI makes that happen. FACT-Finder and similar tools analyze user behavior to personalize search results, increasing engagement and boosting sales.
- Advanced analytics are unlocking customer insights. Retailers need more than basic search reports. The latest search tools offer detailed dashboards that reveal search trends, conversion rates, and lost opportunities—helping brands refine their strategies in real time.
- Augmented reality (AR) is enhancing product discovery. Some search tools are integrating AR features, allowing users to see products in their space before they buy. This is especially useful for furniture and home goods retailers looking to bridge the gap between online and in-store experiences.
As these trends reshape ecommerce, investing in the right search software can keep your store ahead of the competition—meeting customer expectations before they even realize they have them.
Key Features of Ecommerce Search Software
Not all search tools are built the same. The best ones don’t just display results—they refine, personalize, and enhance the entire shopping experience.
Here are the key features to look for.
- Voice search. Lets customers find products using spoken commands, making shopping easier on mobile and smart devices.
- Visual search. Enables shoppers to upload images and discover similar products, especially useful in fashion and home decor.
- AI-powered personalization. Tailors search results based on browsing history, past purchases, and user behavior.
- Real-time analytics. Provides insights into what customers are searching for, helping you optimize results and identify trends.
- Dynamic navigation. Allows filtering and sorting to refine search results and improve discoverability.
- Automatic error-tolerant search. Corrects misspellings and variations so customers still find what they’re looking for.
- Customizable search filters. Lets you tailor filter options to match your product catalog and customer needs.
- Cross-selling and upselling. Recommends related products to increase average order value and boost revenue.
- Augmented reality integration. Allows shoppers to visualize products in their own space before purchasing, great for home goods and furniture.
Choosing a tool with these must-have features ensures that your search experience is not only functional but also a revenue driver.
Benefits of Ecommerce Search Software
A great search experience doesn’t just help customers—it boosts your bottom line. Here’s how the right ecommerce search software can transform your store.
- Improved customer experience. Smart search tools help shoppers find what they need quickly, reducing frustration and cart abandonment.
- Increased conversion rates. Personalized recommendations and accurate search results lead to more completed purchases.
- Better insights. Real-time analytics reveal customer behavior, helping you fine-tune search and merchandising strategies.
- Enhanced product discovery. Features like voice and visual search make it easier for customers to explore and engage with your catalog.
- Time savings for teams. Automated filtering, typo correction, and dynamic navigation reduce the need for manual intervention.
- Higher customer retention. When search works well, customers are more likely to return, increasing lifetime value.
Investing in the right search software isn’t just about making search better—it’s about making your entire shopping experience smoother, smarter, and more profitable.
Costs and Pricing of Ecommerce Search Software
Ecommerce search software pricing varies widely based on features, data processing limits, and scalability. Some tools offer basic free plans, while enterprise solutions can run into the hundreds (or thousands) per month depending on complexity.
Plan comparison table for ecommerce search software
Here’s a breakdown of typical pricing tiers, what you get, and who each one is best for.
| Plan type | Average price | Common features | Best for |
|---|---|---|---|
| Free Plan | $0 | Basic keyword search, limited results, minimal customization. | Small startups testing basic functionality. |
| Personal Plan | $10–$30/user/ month | Better typo tolerance, simple filtering, basic analytics. | Solopreneurs and small stores on a budget. |
| Business Plan | $50–$100/user/ month | AI-powered recommendations, real-time analytics, advanced filtering. | Growing brands looking for more control over search experience. |
| Enterprise Plan | $150–$300+/user/month | Full personalization, voice and visual search, priority support. | Large ecommerce sites with high search volume and complex needs. |
Additional pricing considerations
- Search query limits. Some platforms charge based on the number of search queries per month—be sure to check for caps.
- API access & integrations. If you need deep integrations with your ecommerce platform or ERP, premium tiers may be required.
- Customization fees. Some advanced features (like AI-driven merchandising) require additional setup costs.
- Support levels. Free and lower-tier plans often come with email-only support, while enterprise plans include dedicated account managers.
- Annual vs. monthly billing. Many providers offer discounts for annual commitments, so plan ahead if you’re looking to save.
The right plan depends on your store’s size, search complexity, and growth goals—so weigh your options carefully before locking into a long-term plan.
Ecommerce Search Software FAQs
Here are some answers to common questions about ecommerce search software:
Can I control which products show up first in search results?
Yes, and you should. The best ecommerce search tools let you pin, boost, or bury products based on what matters—sales numbers, stock, promos, or just plain gut feeling. Get granular, or go big-picture. Either way, you’re not at the mercy of the algorithm.
Will a better search tool actually increase sales?
Yes, a smart search tool pays for itself. Shoppers who use search convert up to 4x higher than those who don’t, according to industry data. Look for AI-powered relevance, typo tolerance, and cross-sell features that keep high-intent buyers clicking ‘add to cart’ instead of bouncing for good.
Does ecommerce search software slow down my website?
It can—but it shouldn’t if you pick right. Stick with tools built for speed: cloud-based processing, fast indexing, and lightweight scripts. Always test load times and see real-world site performance before signing. A laggy search box is a surefire way to lose the impatient crowd.
How hard is it to set up ecommerce search software?
Setup runs the gamut. Plug-and-play apps for Shopify or WooCommerce are practically painless. Custom platforms or complex catalogs? Roll up your sleeves—or call your dev.
If a tool promises “no code,” assume there’s still some elbow grease involved. Ask to see their onboarding checklist.
How do I measure whether my search tool is working well?
You want numbers, not vague promises. Start with these: search conversion rate (are searches making money?), zero-result rate (dead ends mean missed revenue), click-through rate, and average order value from search users. If you can’t see these stats, your tool’s not doing its job.
What are the most important integrations for ecommerce search tools?
Priority one: connect with your ecommerce platform—Shopify, BigCommerce, Magento, WooCommerce, you name it. Next up: analytics tools (Google Analytics, Mixpanel), email marketing (Klaviyo, Mailchimp), and product info managers. The more systems your search plugs into, the better your data (and decisions) will be.
How can I reduce ‘no results found’ errors in my ecommerce site search?
Three words: synonyms, spelling forgiveness, and fallback logic. Add common typo support, map alternate product names, and show related items instead of a sad “no results.”
Don’t assume shoppers know your catalog names—they usually don’t. Review your zero-results reports and plug the gaps monthly.
What’s Next:
If you're in the process of researching ecommerce search software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.