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Retail operations communities are a great way to learn from people who've got their finger on the pulse of the retail operations practice and find opportunities to mentor or be mentored by others.

There are several great communities to join—some online, some in-person. Here's a summary of each one to help you learn who it's for and why it's great, to help you find a group of other retail operations folks to learn from and share your insights with.

Best Retail Operations Communities Shortlist

Here’s my shortlist of the best retail operations communities I think are worth joining in 2024:

  1. Retailwire - Discussions on retail industry trends and challenges
  2. National Retail Federation (NRF) - Advocacy and industry research insights
  3. Retail Learning Channel - Training resources in retail management and operations
  4. Retail Industry Leaders Association (RILA) - Networking and resources in the retail industry
  5. Retail Field Operations - Networking among retail industry professionals
  6. Retail Operations Network - Networking and discussions with retail executives
  7. Retail Industry Professionals Group - Networking and collaboration among retail professionals
  8. Retail Operations Intelligence - Networking and discussions with retail management professionals

Find more details about each community below.

The 8 Best Retail Operations Communities

Whether you're looking to find mentors, get feedback from peers, or join industry events, here are some of the best retail operations communities and what each has to offer.

We’ll keep you in the loop with fresh content, podcasts, how-to guides, tool reviews, and product exclusives.

1. RetailWire - Discussions on retail industry trends and challenges

RetailWire, a retail operations community
RetailWire


RetailWire is an essential resource for professionals seeking to stay ahead of market trends. 

  • Audience: Retail executives, managers, industry analysts, and experts
  • Size: 20,000+ members
  • Membership Cost: Free to join and participate
  • Platform: LinkedIn, Twitter, Facebook

Why Join:

The RetailWire is a community designed specifically for retail industry professionals. Through daily interactive discussions and expert insights, it helps members navigate the evolving retail landscape and make informed decisions.

2. National Retail Federation (NRF) - Advocacy and industry research insights

National Retail Federation (NRF)
National Retail Federation (NRF) 

The National Retail Federation (NRF) provides advocacy, education, and networking opportunities to support the sector's growth and success.

  • Audience: Retail professionals, industry leaders, and researchers
  • Membership Cost: Starts from $500 annually
  • Platform: LinkedIn, Twitter, Facebook

Why Join:

The National Retail Federation (NRF) has been the industry's voice for over a century. This community fervently defends the people, laws, and concepts that support retail's daily success.

3. Retail Learning Channel - Training resources in retail management and operations

Retail Learning Channel, a retail operations community
Retail Learning Channel 

Retail Learning provides comprehensive training resources for retail management and operations, offering courses, certifications, and practical tools to enhance skills and drive success in the retail industry.

  • Audience: Retail professionals, industry leaders, and researchers
  • Platform: LinkedIn, Twitter, Facebook

Why Join:

The Retail Learning Channel unites the whole retail community. It brings together industry visionaries to provide opportunities for live content and experiences that empower, upskill, and enable one another.

4. Retail Industry Leaders Association (RILA) - Networking and resources in the retail industry

Retail Industry Leaders Association (RILA)
Retail Industry Leaders Association (RILA)

The Retail Industry Leaders Association (RILA) is the US trade association for retailers with leadership status due to their sales volume, inventiveness, or ambition.

  • Audience: Retail executives, industry professionals, and business leaders
  • Size: 200+ members
  • Platform: LinkedIn, Twitter, Facebook

Why Join:

RILA is a premier organization offering networking opportunities and resources for retail industry professionals. It connects members with industry leaders, provides valuable insights, and supports growth through educational programs and events.

5. Retail Field Operations - Networking among retail industry professionals

Retail Field Operations
Retail Field Operations 

Retail Field Operations manage and optimize retail store activities, including staffing, sales performance, and customer service.

  • Audience: Store managers, regional managers, and retail operations professionals
  • Size: 54,000+ members
  • Membership Cost: Free to join, with optional premium features available
  • Platform: LinkedIn, Twitter, and Facebook

Why Join:

The Retail Field Operations provides access to a network of over 5,000 retail professionals dedicated to improving store management. Expect to gain practical strategies for enhancing store efficiency, engage in discussions with peers, and receive the latest industry insights.

6. Retail Operations Network - Networking and discussions with retail executives

Retail Operations Network Community
Retail Operations Network

Retail Operations Network is a community for professionals focused on optimizing store operations, supply chain management, and customer experience.

  • Audience: Retail operations managers, supply chain professionals, and customer experience leaders
  • Size: 25,106 members
  • Membership Cost: Free to join, with optional premium features available
  • Platform: LinkedIn, Facebook, and Twitter

Why Join:

The Retail Operations Network, powered by Retail Dive, connects with over 8,000 professionals in the retail industry. Participate in discussions on Loss Prevention, Fraud, Store Security, and more.

7. Retail Industry Professionals Group - Networking and collaboration for retail professionals

Retail Industry Professionals Group
Retail Industry Professionals Group

Retail Industry Professionals Group offers opportunities for career growth, knowledge exchange, and staying updated on the latest retail developments.

  • Audience: Retail professionals, managers, executives, and industry specialists
  • Size: 700,000+ members
  • Membership Cost: Free to join, with optional premium features available
  • Platform: LinkedIn, Facebook, and Twitter

Why Join:

The Retail Industry Professionals Group discusses key topics such as merchandising, technology, marketing, and supply chain operations.

8. Retail Operations Intelligence - Networking and discussions with retail management professionals

Retail Operations Intelligence
Retail Operations Intelligence

Retail Operations Intelligence offers resources like webinars, reports, networking, and knowledge-sharing forums.

  • Audience: Retail operations managers, analysts, and senior decision-makers
  • Size: 9,063 members
  • Platform: LinkedIn, Twitter, and Facebook

Why Join:

The Retail Operations Intelligence gives retail management professionals access to exclusive industry insights, advanced analytics, and best practices for optimizing operations. Stay ahead in the competitive retail landscape with data-driven decisions and expert support.

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Ben Aston

Ben Aston is an online media entrepreneur and founder of Black & White Zebra, an indie media company on a mission to help people and organizations succeed.

Since 2011, he has been evaluating, reviewing, and helping to recommend software through hundreds of articles across the company's influential digital publications, seeking to make technical workplace topics fun and easier to understand.