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Cross-docking is a choice about flow, not theory. You’re deciding how freight moves from door to door, how many touches you allow, and where decisions get made—upstream at the vendor, at your dock, or in your WMS.

This quiz gives you a straight answer based on how you actually run: your delivery patterns, demand signals, freight mix, and product risk.

If you want the full playbook (pros/cons, diagrams, staffing), read our big guide to cross-docking.

What This Quiz Decides

You’ll answer five yes/no questions. Together they sort you into one of six methods:

  • Are your deliveries scheduled to known locations?
  • Do you ship to real-time demand?
  • Do you combine small shipments to save on freight, or break big ones for multiple drops?
  • Are the products time-sensitive or perishable?

That’s enough signal to get you to the right lane without a week of whiteboarding.

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Quick primer on the methods (so the result makes sense)

  • Pre-distribution. Vendors tag/sort by destination before they ship. Best for planned, repeatable routes. Lowest dock work if vendor compliance is tight.
  • Post-distribution. You sort after receipt based on current orders. Great for fast-moving ecommerce where demand changes by the hour.
  • Consolidation. You bundle many small inbounds into one cost-effective outbound. Good for cutting line-haul costs with fragmented suppliers.
  • Deconsolidation. You split a bulk inbound into store/route-ready loads. Useful for regional hubs feeding many endpoints.
  • Continuous cross-docking. Goods slide from receiving to shipping with almost no staging. Use it for fresh, fragile, or urgent product.
  • Hybrid fulfillment. A practical mix of cross-dock and classic putaway. Right for complex catalogs where not everything should bypass storage.

Before you pick a lane

  • Data and labels. Require ASNs and SSCC labels. Without them, cross-dock turns into guess-and-check.
  • System support. Your WMS should handle cross-dock flags, directed staging, allocation, and exceptions.
  • Space and doors. Map lanes and door assignments on paper first. Then tape the floor.
  • Vendor compliance. Document label specs, ticketing, and appointment windows. Enforce them.

How to use the result (2-week pilot)

  1. Start with one lane, one region, or the top 20 SKUs.
  2. Set door-to-lane rules, scanning at every touch.
  3. Run daily standups on dwell time, touches per unit, and misroutes.
  4. Tighten the SOP on day 3, day 7, and day 12.
  5. If dwell and touches drop—expand. If not, try the next method the quiz suggests.

Build the stack that makes this work

You’ll move faster with software that understands cross-dock flows. Start here:

Dock And Decide

Run the quiz, pick the method, and pilot fast. If dwell times drop and touches fall, scale it. If not, switch lanes and try the next match.

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Sean Flannigan

Sean is the Senior Editor for The Retail Exec. He's spent years getting acquainted with the retail space, from warehouse management and international shipping to web development and ecommerce marketing. A writer at heart (and in actuality), he brings a deep passion for great writing and storytelling to retail topics big and small.