41 of the Top Ecommerce Experts to Watch for Scaling Your Brand

Karl Lillrud is a long-running ecommerce and AI keynote speaker who’s delivered talks around the world—TEDx included—and advises brands on conversion, customer behavior, and digital growth. He’s authored multiple books spanning ecommerce, growth, and AI, and remains active on the conference circuit.

Connor Gillivan is co-founder and CMO at EcomBalance, a bookkeeping firm purpose-built for ecommerce brands. He previously co-founded FreeeUp (acquired in 2019), and writes regularly on finance ops and hiring for ecommerce teams across EcomBalance and other outlets.

Amy Porterfield is the go-to for course-based growth—email-first list building, webinar launches, and evergreen funnels—with an active DCA cohort and steady media/podcast appearances. If your brand sells education or wants to bolt on a course-driven revenue line, her frameworks still map cleanly to ecommerce audiences.

Drew Sanocki is CEO and co-founder at PostPilot and the voice behind Nerd Marketing—bringing operator-grade, LTV-first playbooks to DTC. Recent milestones include PostPilot’s strategic investment round, Inc. 5000 placement, and product launches like AcquisitionAI, alongside an active trends/predictions series.

Nadine Neatrour is Chief Marketing Officer at Gordon Ramsay Restaurants, bringing a deep ecommerce/customer background from Selfridges, Hobbs, and Revolution Beauty. Her focus spans digital growth, brand building, and customer-centric strategy across retail and hospitality.

Brian Beck is Managing Partner at Enceiba and the author of Billion Dollar B2B Ecommerce—a go-to resource for manufacturers, brands, and distributors moving online. He co-runs Master B2B, making him a strong pick when your DTC brand sells wholesale or plays in B2B marketplaces.

Cynthia Stine, founder and CEO of eGrowth Partners, is the leading voice on Amazon account health, suspensions, and compliance. She advises 3P/1P sellers on prevention and reinstatement and continues to publish playbooks grounded in real enforcement data—required reading if Amazon is a material channel for your brand.

Nathan Hirsch is co-founder and CEO at EcomBalance, a bookkeeping service built for ecommerce brands. He previously co-founded FreeeUp, scaled it to eight figures, and exited in 2019. Today he writes and speaks on finance ops, hiring, and founder systems for ecommerce operators, with active content across EcomBalance and his personal site.

Jessica Ivins is a UX research leader and educator. She’s known for her faculty work at Center Centre and, more recently, for in-house research roles (The Predictive Index) and a 2025 move into a senior UX research position at Arkestro. Her talks and essays focus on practical research methods, coaching, and making design education job-ready.

Zia Daniell Wigder is Global President, Connected Commerce at Shoptalk, and returned in 2025 to help steer the event’s next decade. Previously Chief Content Officer at eMarketer (2020–2025) and Chief Global Content Officer at Shoptalk, she’s a fixture on the retail innovation circuit and co-founded Groceryshop.

Tracey Wallace is Director of Content Strategy at Klaviyo, where she scaled content ops pre-IPO and champions a distribution-first approach to content that actually drives pipeline. She writes regularly on Klaviyo’s blog and publishes a weekly Workweek newsletter, Contentment.

Jess Vice is an independent UX researcher, strategist, and coach who helps product teams operationalize research and customer understanding. They’ve recently coached and facilitated with Rosenfeld’s Advancing Research community and the UX Researchers’ Guild.

Catriona Shedd is Director of Product Design at Instacart, leading shopper experience and design systems across a complex, two-sided marketplace. Her work focuses on scaling design operations, accessibility, and retail UX for high-frequency use cases.

Abi Jones leads design teams in Google Health, with a focus on imaging/diagnostics and safety-critical UX. She speaks and writes on research leadership, ethics in AI, and designing for high-stakes environments—useful perspective when your ecommerce team borrows healthcare-grade rigor for accessibility, trust, and data privacy.

Paul Boag is a veteran UX consultant and CRO strategist who publishes bite-size weekly episodes on UX leadership and stakeholder management. For ecommerce teams fighting internal friction, his playbooks help you win budget, ship faster, and protect customer-centric decisions.

Pat Flynn runs Smart Passive Income—home to perennial courses and an active weekly podcast on building and monetizing audiences. If your brand sells education or wants a course layer alongside physical product, his launch frameworks, community-building, and podcasting playbooks are still money.

Tim Peter is the founder of Tim Peter & Associates, advising brands on ecommerce, digital transformation, and how to navigate the platform “gatekeepers.” He publishes frequent posts and podcast episodes on ecommerce strategy—useful when you need senior-level framing for channel mix, search changes, and AI-era merchandising.

Linda Bustos is the founder of Ecom Ideas—a living library of ecommerce UX patterns—and a long-time industry analyst formerly at Elastic Path. She curates experiments, teardown-worthy features, and composable commerce insights that merchandisers and product teams can steal today.

Sarah Carroll is the founder of Grow Global and the author of Grow Fast, Grow Global—a practical playbook for taking products into new markets with digital-first tactics. She continues to advise brands on cross-border ecommerce and internationalization frameworks.

Neil Patel, co-founder of NP Digital, remains a prolific teacher of performance marketing—SEO, content, and paid—through daily “Marketing School” episodes and new breakdowns on where attention and spend are shifting. If you need pragmatic traffic and conversion levers, he’s still a reliable signal.

Ben Marks is Director of Global Market Development at Shopware and a longtime open-commerce evangelist (ex-Magento). He’s been publishing and speaking on US adoption, composable commerce, and marketplace shifts—useful perspective for teams evaluating platform moves.

Austin Brawner is the founder of Brand Growth Experts and host of Ecommerce Influence—long-running interviews with operators on finance discipline, inventory planning, and growth in the AI/Meta landscape. He’s still shipping weekly episodes and programs aimed at 7–8 figure brands.

Felix Thea is a software engineer at Stripe and a long-time voice on Shopify’s Shopify Masters podcast, credited as a host alongside Adam Levinter and Shuang Esther Shan. His work blends practitioner-level product and engineering with merchant storytelling, making his interviews and technical breakdowns useful for DTC teams building on modern payments and commerce stacks.

Bryan Eisenberg—co-founder of Buyer Legends and DataTurk.ai—is a pioneer of CRO and customer narratives. He’s active on the keynote circuit and continues publishing playbooks for turning story-driven journeys into higher conversion.

Aaron Orendorff is head of content at FERMÀT and the chief content officer for the Operators Newsletter—curating playbooks from nine-figure DTC operators while shipping funnel- and attribution-nerd content of his own. Formerly EIC at Shopify Plus and VP Marketing at Common Thread Collective, he’s a trusted bridge between platform, agency, and operator worlds.

Gary Vaynerchuk is CEO of VaynerMedia and chair of VaynerX. For retail operators, the useful throughline isn’t hype—it’s his sustained push into social-native commerce, creative-plus-media integration, and the rising wave of live shopping. The GaryVee Audio Experience remains a high-frequency feed for campaign ideas you can steal and test.

Peep Laja is founder of CXL and CEO of Wynter—message testing for go-to-market teams—and still one of the clearest voices on conversion and positioning. Between the How To Win podcast, ongoing research drops, and Wynter’s case studies, his work gives ecommerce teams unusually practical ways to sharpen offers and pages that convert.

Cory Lebson is a veteran UX researcher and past president of UXPA International, best known for The UX Careers Handbook (2nd ed.) and for training teams on evidence-based research. He’s actively consulting, teaching, and speaking via Lebsontech.

Sean Frank is CEO of Ridge, a nine-figure accessories brand built bootstrapped, and a co-host across the Operators podcast ecosystem—9 Operators, Marketing Operators, and Finance Operators—where he shares operator math, channel tests, and creator-led growth playbooks. Recent features detail his $10M+ influencer strategy and Ridge’s path to $200M+ annual revenue.

Angie Schottmuller is a conversion-focused growth strategist (Interactive Artisan) known for practical frameworks that blend CRO, SEO, and persuasion psychology. She remains active on the conference circuit and speaker rosters.

Ryan BeMiller is the founder of Shopping Signals, where he teaches ecommerce SEO and site UX for operators—through a membership community, 1:1 advisory, and videos aimed at Shopify-scale brands. His recent content focuses on ecommerce marketing shifts and practical SEO levers.

Alaa Hassan is a long-time ecommerce operator and advisor—Director of Digital Marketing alum at Linen Chest, marketplaces lead at Beyond the Rack, and founder of eCommerce Training Academy. He currently advises brands and leads digital commerce growth initiatives, with public bios noting additional leadership at agency Le Site.

Kristi Hines is a veteran content marketer and SEO writer whose bylines span Search Engine Journal, Social Media Examiner, and dozens more—lately covering AI’s impact on marketing workflows, creator monetization, and affiliate programs. If you’re building an audience channel around content, her playbooks still map cleanly to DTC.

Matthew Howells-Barby is a growth leader best known for scaling HubSpot’s organic engine and co-founding Traffic Think Tank (acquired by Semrush). In recent years, he’s led growth in crypto/web3 (Kraken; Decentral Games) while continuing to publish on acquisition and leadership—useful when you want durable SEO/growth mechanics, even if his latest work is less ecommerce-specific.

Harley Finkelstein is President at Shopify—the platform behind millions of stores—where he’s a constant signal on merchant trends, tariffs/cross-border policy, and where retail is actually heading. He was everywhere in 2025—earnings chatter, long-form interviews, and operator-friendly takes—which makes him a reliable barometer for what DTC brands should build next.

Cody Plofker is CEO at Jones Road Beauty, the bootstrapped rocket from Bobbi Brown. 2024–2025 coverage pegs the brand at ~$160M revenue and a ~$1B valuation, with a push into retail build-outs and bigger brand campaigns—paired with transparent, numbers-first interviews operators can actually learn from.

Taylor Holiday is CEO at Common Thread Collective and one of the loudest voices for finance-literate growth—MER math, cash conversion cycles, and the “Prophit System” that forces creative and spend to answer to P&L. In 2025, he’s shipping operator content across podcasts, essays, and a live mastermind.

Ian Cleary founded RazorSocial and now leads RazorSpire, a consultancy focused on digital transformation and marketing technology. He’s known for practical tool stacks and content systems—useful when your ecommerce team needs to modernize ops and analytics without blowing up the stack.

Roger Dooley—author of Brainfluence—runs the weekly Brainfluence podcast and Neuromarketing blog, translating behavioral science into conversion and CX moves you can deploy now. Recent episodes span AI, pricing psychology, and biosensor research—great fodder for product pages and lifecycle tests.

Graham Charlton is Editor-in-Chief at SaleCycle and a veteran content leader (Econsultancy, ClickZ). He publishes research-backed insights on abandonment, on-site persuasion, and checkout UX—handy reference points for conversion tests and email/SMS win-backs.

Sophia Alj is co-founder and COO of Chari, a Morocco-based B2B ecommerce and fintech platform serving corner shops with inventory, payments, and credit. In October 2025, Chari closed a $12M Series A—reported as Morocco’s largest Series A—and became the first VC-backed startup in the country to obtain a financial-institution license, paving the way for banking-as-a-service and an agency-banking network. Operations span Morocco and Côte d’Ivoire, with a focus on digitizing unbanked retailers.