The Top 10 Shopify Order Management Software to Improve Ops
No roundup is complete without a top 10 list, so here are the best Shopify OMS options with their ideal use cases.
Get free help from our project management software advisors to find your match.
Running a Shopify store should be exciting. Instead, it often feels like playing whack-a-mole with inventory levels, order status updates, and refund requests. And don’t even get us started on syncing issues between your POS and that one rogue marketplace.
That’s where the right order management software comes in.
We’ve spent years in retail ops and ecommerce trenches—testing platforms, untangling fulfillment messes, and yelling at dashboards so you don’t have to.
In this guide, we’re breaking down the best Shopify order management software. Whether you’re scaling fast or just tired of patching holes in your workflows, these tools will help you route smarter, sync faster, and finally stop losing sleep over missing packing slips.
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Comparing the Best Shopify Order Management Software, Side-by-Side
Don’t have time to compare every feature or squint at pricing tiers? No problem. This table breaks down the key details—prices and ideal use cases—so you can shortlist smarter and move on with your day.
Tool | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best for small businesses | Free plan available | From $29 per organization/month (billed annually) | Website | |
2 | Best for retail operations | Free demo available | Pricing available upon request | Website | |
3 | Best for multichannel sellers | Free trial available | From $0/month | Website | |
4 | Best for Indian markets | Free demo available | Pricing available upon request | Website | |
5 | Best for mobile access | 49 free orders per month | From $0.25/month | Website | |
6 | Best for enterprise scalability | Free demo available | From $2,500/month | Website | |
7 | Best for omnichannel retailers | Free demo available | Pricing available upon request | Website | |
8 | Best for manufacturers | Free demo available | From $179/month (billed annually) | Website | |
9 | Best for mobile-first stores | Free demo available | Pricing available upon request | Website | |
10 | Best for warehouse management | Free demo available | Pricing available upon request | Website |
The 10 Best Shopify Order Management Software Reviews
We’ve vetted the tools that actually move the needle—whether you’re dealing with multi-location madness, real-time inventory anxiety, or trying to ship orders faster than your inbox fills with complaints.
These reviews dive into the features, ideal use cases, and what makes each tool worth your consideration.
Zoho Inventory is a cloud-based inventory management software tailored for small businesses. It helps manage orders, track inventory, and automate operations to enhance efficiency.
Why I picked Zoho Inventory: Zoho Inventory is designed to cater to small businesses with its user-friendly interface and affordable pricing. It offers features like automated workflows and real-time inventory tracking, which are crucial for small operations. The software also provides detailed analytics and reporting tools, helping you make informed decisions. In my experience, its affordability and ease of use make it a suitable choice for small business owners.
Standout features & integrations:
Features include automated workflows that simplify routine tasks. Real-time inventory tracking ensures your stock levels are always accurate. Detailed analytics and reporting tools help you understand your business better.
Integrations include Shopify, Amazon, eBay, Etsy, PayPal, Stripe, QuickBooks, Xero, Zoho CRM, and Zoho Books.
Pros and cons
Pros:
- Supports automated workflows
- Detailed analytics available
- Real-time tracking of inventory
- User-friendly interface
Cons:
- Occasional sync delays
- Basic reporting capabilities
- Can be slow with large data
Brightpearl is a retail-focused order management software aimed at mid-sized and larger retail businesses. It facilitates inventory management, order processing, and financial reporting, helping streamline retail operations.
Why I picked Brightpearl: Brightpearl is tailored for retail operations, making it a great fit for businesses needing comprehensive inventory and order management. It offers real-time financial reporting, which helps you keep track of your business's financial health. Automated order processing reduces manual work, saving time for your team. I believe its focus on retail operations and financial reporting sets it apart from other solutions.
Standout features & integrations:
Features include real-time financial reporting that keeps your business informed. Automated order processing reduces manual workload, improving efficiency. Inventory management tools help you maintain accurate stock levels.
Integrations include Shopify, Amazon, eBay, BigCommerce, Magento, QuickBooks, Xero, ShipStation, FedEx, and UPS.
Pros and cons
Pros:
- Scalable for growing companies
- Supports complex inventory needs
- Automates order processing
- Real-time financial insights
Cons:
- Occasional system slowdowns
- Limited customization options
- Complex setup process
Veeqo is a Shopify Plus Certified app for ecommerce businesses, offering inventory management and shipping solutions. It caters to high-volume sellers by providing automated inventory updates and order management.
Why I picked Veeqo: Veeqo supports multichannel selling by integrating with over 50 platforms, which is perfect for businesses selling across various marketplaces. It offers features like automated inventory updates and shipping label printing, ensuring your team can manage orders efficiently. Access to pre-negotiated shipping rates helps you control costs. In my experience, its comprehensive platform integrations make it ideal for multichannel operations.
Standout features & integrations:
Features include automated inventory updates that ensure your stock levels are accurate. Order management tools help you process orders smoothly. Shipping label printing is straightforward, saving your team time.
Integrations include Shopify, Amazon, eBay, WooCommerce, Etsy, UPS, FedEx, USPS, DHL, and Xero.
Pros and cons
Pros:
- Reduces software subscription costs
- Simplifies shipping label printing
- Handles high-order volumes
- Automated shipping rate comparisons
Cons:
- Occasional data syncing issues
- Requires technical knowledge
- Initial setup complexity
Unicommerce is a multichannel order management system designed for ecommerce businesses operating in the Indian market. It focuses on simplifying order processing, inventory management, and warehouse operations to boost efficiency.
Why I picked Unicommerce: Unicommerce is tailored for the Indian market, offering localized features that suit regional business needs. Its multichannel capabilities allow you to manage orders from various marketplaces in one place. The software provides real-time inventory updates, helping your team maintain accurate stock levels. I believe its focus on regional solutions and multichannel management makes it ideal for Indian businesses.
Standout features & integrations:
Features include real-time inventory updates that ensure your stock levels are always accurate. Order processing tools help your team manage orders efficiently across multiple channels. Warehouse management features provide control over logistics and operations.
Integrations include Amazon, Flipkart, Snapdeal, Myntra, Jabong, Paytm, eBay, Shopify, Magento, and WooCommerce.
Pros and cons
Pros:
- Supports complex logistics operations
- Real-time inventory updates
- Multichannel order management
- Localized for Indian market
Cons:
- Occasional sync issues
- Requires technical knowledge
- Initial setup complexity
SKUsavvy is an order management system designed for small to medium-sized businesses, focusing on mobile accessibility. It allows users to manage orders and inventory efficiently from mobile devices.
Why I picked SKUsavvy: SKUsavvy excels in providing mobile access to order management, which is ideal for teams on the go. It offers features like real-time inventory tracking and order processing directly from your phone. The platform's intuitive mobile interface helps your team work efficiently without needing a desktop. I believe its focus on mobile usability makes it perfect for those who need flexibility in their operations.
Standout features & integrations:
Features include real-time inventory tracking that keeps your stock levels accurate. Mobile order processing allows your team to handle tasks efficiently from anywhere. The platform also offers an intuitive user interface, making it easy to navigate.
Integrations include Shopify, WooCommerce, Amazon, eBay, Etsy, BigCommerce, Walmart, QuickBooks, Xero, and ShipStation.
Pros and cons
Pros:
- Flexible order processing
- Easy to use on the go
- Real-time inventory updates
- Mobile-friendly interface
Cons:
- Occasional sync issues
- Initial setup can be complex
- Requires mobile device familiarity
Shopify Plus is an advanced ecommerce platform designed for high-growth, high-volume businesses. It provides tools for managing multiple storefronts, automating workflows, and efficiently handling large-scale operations.
Why I picked Shopify Plus: Shopify Plus offers enterprise-level features that support scalability for growing businesses. It enables you to manage multiple storefronts from a single dashboard, simplifying operations. The platform's automation capabilities help your team save time on repetitive tasks. I believe its robust infrastructure and scalability make it a prime choice for enterprises aiming to expand.
Standout features & integrations:
Features include advanced automation that reduces manual work by handling repetitive tasks. Multi-store management lets you control various storefronts from one place. The platform also provides customizable checkout experiences, enhancing customer satisfaction.
Integrations include Amazon, eBay, Facebook, Instagram, Google, QuickBooks, Mailchimp, HubSpot, Zendesk, and Klaviyo.
Pros and cons
Pros:
- Handles multiple storefronts
- Customizable checkout options
- Advanced automation features
- Supports high-volume sales
Cons:
- Limited design customization
- Requires technical expertise
- Complex setup process
Kibo Commerce is an order management platform tailored for omnichannel retailers, enabling them to manage orders across multiple sales channels. It focuses on providing a unified customer experience and efficient inventory management.
Why I picked Kibo Commerce: Kibo Commerce offers tools that allow you to manage sales across various channels seamlessly. Its real-time inventory visibility helps your team maintain accurate stock levels. The platform's flexible fulfillment options enable you to optimize order processing. In my experience, its focus on omnichannel support makes it ideal for retailers looking to expand their reach.
Standout features & integrations:
Features include real-time inventory visibility that ensures accurate stock levels. Flexible fulfillment options let your team choose the best shipping methods. The platform also provides unified customer data, enhancing customer relationship management.
Integrations include Shopify, Magento, Salesforce, SAP, Oracle, Amazon, eBay, FedEx, UPS, and DHL.
Pros and cons
Pros:
- Scalable for large operations
- Unified customer data
- Real-time inventory visibility
- Supports omnichannel retailing
Cons:
- Occasional system slowdowns
- Limited out-of-the-box features
- Requires extensive training
Katana is a manufacturing resource planning (MRP) software designed for small to medium-sized manufacturers. It provides features for inventory management, production planning, and order tracking, making it suitable for businesses in the manufacturing sector.
Why I picked Katana: Katana is tailored for manufacturers, offering features that streamline production and inventory management. Real-time inventory updates help your team maintain accurate stock levels. The software's visual production planning ensures that your operations run smoothly. I believe its focus on manufacturing processes makes it an excellent choice for businesses looking to optimize their production workflows.
Standout features & integrations:
Features include real-time inventory updates that keep your stock levels accurate. Visual production planning helps your team manage manufacturing processes efficiently. The software also offers order tracking, giving you insights into order status and fulfillment.
Integrations include Shopify, QuickBooks, Xero, WooCommerce, BigCommerce, Zapier, Salesforce, Etsy, Amazon, and eBay.
Pros and cons
Pros:
- Scalable for growing manufacturers
- Easy order tracking
- Real-time inventory management
- Supports visual production planning
Cons:
- Occasional system slowdowns
- High learning curve
- Requires technical setup
NewStore is an order management software designed for retailers aiming to deliver a mobile-first shopping experience. It focuses on integrating mobile capabilities into retail operations, enhancing customer engagement and sales processes.
Why I picked NewStore: NewStore is ideal for businesses prioritizing mobile commerce, offering features that support mobile-driven sales and customer interactions. Its mobile point-of-sale system allows your team to manage transactions on the go. The software also provides real-time inventory visibility, ensuring your stock levels are always accurate. I believe its emphasis on mobile-first functionality makes it perfect for retailers looking to innovate their customer experience.
Standout features & integrations:
Features include a mobile point-of-sale system that lets your team manage sales from anywhere. Real-time inventory visibility helps you maintain accurate stock levels. The platform also offers mobile checkout, providing a convenient shopping experience for your customers.
Integrations include Salesforce, Shopify, Magento, SAP, Oracle, Google Cloud, Apple Pay, PayPal, Stripe, and Square.
Pros and cons
Pros:
- Enhances customer engagement
- Mobile point-of-sale system
- Real-time inventory updates
- Supports mobile-first retail
Cons:
- Complex integration process
- Limited customization options
- Requires technical setup
ShipHero is a warehouse management software designed for ecommerce businesses looking to improve their order fulfillment and inventory tracking. It's geared towards businesses that need efficient warehouse operations and accurate order processing.
Why I picked ShipHero: ShipHero excels in warehouse management with features that enhance order accuracy and inventory control. It offers barcode scanning, which helps your team reduce errors during order picking. The software also provides real-time inventory tracking, ensuring that stock levels are always up to date. In my experience, its focus on warehouse efficiency makes it a strong choice for businesses with significant fulfillment needs.
Standout features & integrations:
Features include real-time inventory tracking that keeps your stock levels accurate. Barcode scanning helps minimize errors in order fulfillment. The system also supports batch picking, allowing your team to process multiple orders efficiently.
Integrations include Shopify, Amazon, eBay, WooCommerce, BigCommerce, Etsy, Walmart, ShipStation, FedEx, and UPS.
Pros and cons
Pros:
- Efficient order processing
- Batch picking capabilities
- Real-time inventory updates
- Supports barcode scanning
Cons:
- Occasional system slowdowns
- Requires technical knowledge
- Initial setup complexity
Other Shopify Order Management Software
Here are some additional Shopify order management software options that didn’t make it onto my shortlist, but are still worth checking out:
- Craftybase
For small crafters
- SkuNexus
For large inventory
- Extensiv Order Manager
For 3PL providers
- Linnworks
For multichannel automation
- Acumatica
For cloud ERP integration
- Cin7 Omni
For inventory-rich businesses
- Anchanto
For Southeast Asia markets
- OrderMS
For small retailers
- EasyChannel
For multichannel integration
- Increff WMS
For apparel industry
- Blue Yonder
For AI-driven insights
- SKUlabs
For barcode scanning
- Oracle NetSuite
For financial management
- SalesWarp
For customizable workflows
- Multiorders
For shipping management
Our Selection Criteria for Shopify Order Management Software
We don’t hand out “best” labels lightly. Every Shopify order management tool in this guide earned its spot by delivering real value for retailers dealing with high-volume, multichannel chaos.
Here’s the breakdown of how we evaluated them—and what mattered most.
Core functionality (25% of total score)
If a tool can’t handle the basics, it’s a no-go. We looked for:
- End-to-end order management from purchase to delivery
- Real-time inventory tracking to prevent stockouts and oversells
- Returns and refund handling that doesn’t require a PhD
- Centralized dashboards to track order status across your sales channels
- Built-in integration with Shopify (obviously)
Additional standout features (25% of total score)
Beyond the basics, we gave bonus points for anything that made our lives easier or our ops smoother:
- Automation for workflows, routing, and notifications
- Multi-location support for inventory and fulfillment
- Smart forecasting tools for purchase orders and inventory levels
- In-app shipping label generation and carrier rate comparisons
- Native integrations with ecommerce platforms, marketplaces, ERPs, and CRMs
Usability (10% of total score)
If it’s not user-friendly, your team won’t use it. We prioritized:
- Clean, intuitive interfaces (no clicking five times to find tracking info)
- Mobile access for on-the-floor or on-the-go management
- Minimal training required to get started
- Customizable dashboards that actually make sense
Onboarding (10% of total score)
Even the best tool falls flat with a bad setup experience. We looked for:
- Step-by-step product tours and template setups
- Live or on-demand onboarding webinars
- Responsive support during implementation
- Helpful guides that don’t read like a novel
Customer support (10% of total score)
Because when something breaks, you want answers fast:
- Live chat, email, and phone support options
- 24/7 availability or close to it
- Knowledgeable reps who know the difference between a SKU and a CRM
- Strong documentation and help center content
Value for money (10% of total score)
We’re not just comparing price tags—we’re weighing value. That means:
- Competitive pricing for the feature set
- Transparent cost breakdowns (no sneaky add-on charges)
- Free trial or demo access
- Flexible plans that scale as you grow
Customer reviews (10% of total score)
No one tells it like the people using the tool every day. We factored in:
- Common pain points and praise from real users
- Review trends around bugs, support, and usability
- Ratings on Shopify App Store, G2, and other trusted sources
- Feedback on how tools perform during peak retail seasons
What is Shopify Order Management Software?
Shopify order management software is a tool that helps ecommerce retailers track orders, manage inventory, automate fulfillment, and streamline operations across sales channels—all in real time.
It centralizes order routing, shipping, and stock updates, giving you full control from checkout to delivery.
Think of it as mission control for your Shopify store. It automates the boring stuff (like creating shipping labels and updating order status) and keeps your team aligned—even if you're selling on Amazon, your own site, and a dozen marketplaces.
The result? Fewer errors, faster fulfillment, and happier customers.
How to Choose Shopify Order Management Software
The right order management system isn’t just about features—it’s about fit. Use this checklist to cut through the noise and zero in on a solution that actually works for your business.
Factor | What to consider |
---|---|
Scalability | Can it handle your growth curve? Look for support for higher order volumes, more SKUs, and multi-location fulfillment without breaking the system—or your team. |
Integrations | Does it play nice with your stack? Key platforms include accounting tools, CRM, ERPs, marketplaces, and shipping carriers like DHL and FedEx. |
Customizability | Can you tailor it to your workflows? Bonus points for customizable dashboards, routing rules, and automation triggers that match your ops. |
Ease of use | Is the UI intuitive or will it require weeks of training? Your team shouldn’t need a manual to track an order or print a packing slip. |
Budget | What’s the real cost? Look beyond base pricing—consider extra user fees, add-ons, and API access. Make sure value matches spend. |
Security safeguards | How locked down is your data? Look for features like encryption, secure backups, and compliance with standards like GDPR. |
Support | Can you get help when it matters? 24/7 support, live chat, and a knowledgeable help center can make or break onboarding and issue resolution. |
Mobile access | Can you manage ops from your phone? Especially important for in-store teams, warehouse staff, or anyone who’s not glued to a desk. |
Features of Shopify Order Management Software
When you choose the right Shopify OMS, you’re not just getting features—you’re buying back your time, reducing chaos, and building a smoother customer experience. Here's what you gain:
- Improved accuracy. Real-time inventory updates reduce errors, prevent overselling, and keep your stock data in sync across all sales channels.
- Increased efficiency. Automation handles repetitive fulfillment tasks, so your team can spend less time clicking and more time growing the business.
- Better flexibility. Mobile access and customizable workflows help your team respond faster, whether they're at HQ or on the warehouse floor.
- Stronger decision-making. Advanced analytics provide visibility into order trends, customer behavior, and fulfillment performance.
- Scalability. Grows with you, whether you're adding new products, opening another warehouse, or expanding to new marketplaces.
- Higher customer satisfaction. Fast, accurate, and flexible fulfillment keeps customers happy—and less likely to blow up your inbox.
- Data protection. Encryption and security features protect sensitive customer info and business data from breaches or loss.
Benefits of Shopify Order Management Software
The right Shopify OMS keeps your backend from becoming a black hole of missed orders, stale inventory, and frustrated customers. Here’s how it actually helps:
- Improved accuracy. Real-time inventory updates reduce errors, prevent overselling, and keep your stock data in sync across all sales channels.
- Increased efficiency. Automation handles repetitive fulfillment tasks, so your team can spend less time clicking and more time growing the business.
- Better flexibility. Mobile access and customizable workflows help your team respond faster, whether they're at HQ or on the warehouse floor.
- Stronger decision-making. Advanced analytics provide visibility into order trends, customer behavior, and fulfillment performance.
- Scalability. Grows with you, whether you're adding new products, opening another warehouse, or expanding to new marketplaces.
- Higher customer satisfaction. Fast, accurate, and flexible fulfillment keeps customers happy—and less likely to blow up your inbox.
- Data protection. Encryption and security features protect sensitive customer info and business data from breaches or loss.
Costs and Pricing of Shopify Order Management Software
Shopify order management software comes in a wide range of price points—from zero-budget starter plans to enterprise-level systems that replace a full ERP stack. What you pay depends on features, order volume, integrations, and how many headaches you’re trying to automate.
Here’s a quick breakdown of common plan types and what you can expect to get at each level:
Plan Type | Average Price | Common Features | Best For |
---|---|---|---|
Free Plan | $0 | Basic order tracking, single sales channel, limited support | Side hustlers or early-stage sellers |
Personal Plan | $5–$25/user/month | Multichannel integration, basic analytics, email support | Small stores with moderate complexity |
Business Plan | $50–$150/user/month | Real-time inventory, automation, mobile access, more integrations | Growing retailers scaling across channels |
Enterprise Plan | $200–$500+/user/month | Custom workflows, advanced analytics, API access, dedicated support, high-volume ops | High-growth or multi-location retailers |
Additional cost considerations
- Shipping volume matters. Some tools charge based on order volume or shipping label usage—costs can climb quickly if you're processing hundreds of orders per day.
- Users and add-ons can add up. Many platforms charge per seat, per integration, or for “premium” features like ERP sync or custom dashboards.
- Watch out for implementation fees. Enterprise platforms often charge for onboarding, custom setup, or integrations. Always ask what’s included upfront.
Shopify Order Management Software FAQs
Here are some answers to common questions about Shopify order management software:
Can’t I just use Shopify Plus instead of separate order management software?
Shopify Plus offers more advanced capabilities than basic Shopify—like automation flows, multiple storefronts, and scalable infrastructure—but it still lacks robust tools for complex fulfillment, custom routing, and real-time inventory sync across multiple locations.
If you’re growing fast or selling across marketplaces, a dedicated OMS fills in those critical gaps.
What’s the difference between an OMS and a WMS?
An OMS handles everything from the moment a customer clicks “buy”—orders, routing, refunds, notifications.
A WMS lives inside the warehouse, managing picking, packing, and shelf space. Some tools blur the line, but not all OMS platforms can handle full warehouse workflows, especially at scale.
Do I need an OMS if I already use ERP software?
Possibly. Many ERPs offer basic order handling, but they’re rarely optimized for ecommerce. If your ERP doesn’t integrate smoothly with Shopify, support real-time sync, or handle multichannel fulfillment, you’ll likely need an OMS layered on top to keep operations moving cleanly.
How hard is it to switch OMS platforms?
Migration takes planning, but it’s doable—especially if your new vendor has good onboarding support. Most platforms offer CSV import tools, sandbox environments, and testing options.
Just don’t rip off the Band-Aid in peak season. A phased rollout helps you spot and fix issues before they cost you.
Can an OMS help with forecasting inventory?
Yes, many include forecasting tools that alert you when stock runs low or help you plan purchase orders based on sales velocity.
While not as deep as a full demand planning system, they’re a solid middle ground for ecommerce teams that want smarter restocking without overcomplicating things.
Manage Your Shopify Orders Smarter
Growing your Shopify store is hard enough without manually reconciling orders, fixing fulfillment messes, or playing inventory whack-a-mole across multiple sales channels.
A smart order management system takes that chaos off your plate and replaces it with automation, accuracy, and control.
Now that you’ve seen what’s out there, you’ve got the insights (and the shortlist) to choose the right Shopify OMS for your business. Get your backend organized, your workflows clean, and your customers happy.
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