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The Top 10 B2B Fulfillment Services Shortlist

Let’s see the board! Here are the best B2B fulfillment services providers that you should consider, according to us:

Running retail or ecommerce operations isn’t just spreadsheets and coffee—it's endless moving parts, late trucks, and the joy of discovering your “real-time” inventory is three days old. 

If you’re tired of chasing pallets or patching up stockouts with apologies, you already know: fulfillment can make or break your customer experience.

I’ve managed inventory, wrangled order volumes, and lost sleep over missed delivery times. The difference between a decent fulfillment provider and a real partner? About a hundred headaches a week—and a lot of cost savings.

That’s why I’ve reviewed the top B2B fulfillment services out there—cutting through the glossy promises and getting into how these providers really handle bulk orders, international shipping, and last-minute surprises. 

You’ll find clear pricing breakdowns, real pros and cons, and an honest look at how each one tackles supply chain chaos.

If you want to streamline your order fulfillment process, boost operational efficiency, and avoid customer complaints, you’re in the right place.

Why Trust Our Reviews

We’ve been testing and reviewing retail and ecommerce software and services since 2021. 

As retail experts ourselves, we know how critical and difficult it is to make the right decision when selecting a provider. We invest in deep research to help our audience make better purchasing decisions.

We’ve tested more than 2,000 tools and hundreds of service providers for different retail management use cases and written over 1,000 comprehensive reviews. Learn how we stay transparent & check out our review methodology.

Comparing the Best B2B Fulfillment Services, Side-by-Side

Finding the right fulfillment partner shouldn’t require decoding endless sales pitches. This chart lines up the top B2B fulfillment providers, their core strengths, and real pricing—so you can compare what matters and get back to running your business.

The 10 Best B2B Fulfillment Services, Reviewed

Every provider claims they can handle your supply chain. I break down what actually sets each apart—strengths, specialties, and the real pros and cons you need to know before you trust them with your order volumes.

Best for flexible storage

  • Contact for demo information
  • Pricing available upon request
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Rating: 4/5

Flowspace provides order fulfillment services with a focus on efficiency and scalability for various industries. They serve key business functions like inventory management and ecommerce integrations, with a client base that includes businesses seeking flexible storage options through their nationwide network of fulfillment centers.

Why I picked Flowspace: You’ll appreciate the flexibility offered by their extensive network of over 150 fulfillment centers across the nation. Their technology-driven approach includes real-time inventory management and seamless integration with major ecommerce platforms. This flexibility and tech integration make them a cost-effective alternative for businesses looking to minimize shipping costs and delivery times.

Standout Services: Flowspace offers pick, pack, and ship services, ensuring your orders are processed efficiently and delivered on time. Their Amazon FBA prep service helps you manage and prepare your inventory for Amazon fulfillment, addressing core ecommerce needs.

Target industries: Food and beverage, furniture, health and beauty, apparel, and consumer goods

Specialties: Inventory management, ecommerce integrations, network optimization, real-time visibility, and flexible storage

Pros and cons

Pros:

  • Award-winning customer service
  • Cost-effective logistics solutions
  • Ecommerce platform integrations
  • Real-time inventory visibility

Cons:

  • Complex logistics solutions
  • Setup takes time and resources
  • Primarily U.S. focus

Best for global logistics

  • Free discovery call available
  • Pricing available upon request

GEODIS eLogistics provides comprehensive eFulfillment and omnichannel logistics services tailored for eCommerce businesses. They focus on order management, warehousing, shipping, and returns management, serving industries like retail and healthcare.

Why I picked GEODIS eLogistics: You’ll find their global logistics solutions particularly beneficial for expanding your business internationally. They offer extensive shipping options, including customs management, ensuring smooth global operations. Their commitment to sustainability and customized logistics solutions enhances your business's efficiency and environmental responsibility.

Standout Services: GEODIS eLogistics offers custom packaging solutions, allowing your brand to stand out while ensuring product protection. Their returns management services streamline the returns process, reducing costs and improving customer satisfaction.

Target industries: Retail, healthcare, automotive, aerospace, and eCommerce

Specialties: Global logistics, order management, warehousing, returns management, and custom packaging

Pros and cons

Pros:

  • Seamless software integration
  • Customizable logistics solutions
  • Sustainable logistics practices
  • Extensive global shipping options

Cons:

  • Limited tech access without the IRIS platform
  • Additional fees for returns and oversized items
  • Onboarding can involve a complex setup

Best for tech integration

  • Free consultation available upon request
  • Pricing available upon request

Shipfusion offers B2B fulfillment services tailored for eCommerce brands, focusing on efficient order processing and inventory management. Their services include comprehensive eCommerce fulfillment and advanced inventory solutions, catering to the health and wellness, cosmetics, and consumer packaged goods industries.

Why I picked Shipfusion: You’ll appreciate their tech integration, which connects seamlessly with platforms like Amazon and Shopify. Their comprehensive EDI integration adapts quickly to demand changes, ensuring your logistics remain efficient. With dedicated account managers, your team gets personalized support to meet specific shipping requirements.

Standout Services: Shipfusion provides real-time inventory reporting, helping your team maintain visibility across sales channels and prevent stockouts. Their integrated freight management offers cost-effective shipping solutions, addressing core logistics challenges efficiently.

Target industries: Health and wellness, cosmetics, consumer packaged goods, pet care, and subscription boxes.

Specialties: Tech integration, inventory management, order processing, EDI integration, and freight management.

Pros and cons

Pros:

  • Efficient order processing
  • Dedicated account managers
  • Real-time inventory visibility
  • Seamless tech integration

Cons:

  • Complex integration setup
  • Primarily eCommerce focus
  • Limited trial information

Best for custom packaging

  • 60‑day free fulfillment offer
  • Starts from $249/year

The Fulfillment Lab offers a range of fulfillment services, emphasizing custom packaging and global shipping solutions. They cater to ecommerce businesses looking to enhance brand experience and streamline their order fulfillment processes.

Why I picked The Fulfillment Lab: You’ll benefit from their custom packaging options, which allow for personalized branding on each shipment. Their global shipping capabilities ensure your products reach customers worldwide, expanding your market reach. The Fulfillment Lab's user-friendly dashboard provides real-time tracking and analytics, so your team can manage orders efficiently.

Standout Services: The Fulfillment Lab provides real-time order tracking, giving your team visibility into each shipment's status and location. Their global shipping solutions ensure your products can be delivered to customers across the world, addressing international logistics challenges.

Target industries: Ecommerce, retail, consumer goods, health and beauty, and subscription boxes

Specialties: Custom packaging, global shipping, order tracking, inventory management, and analytics

Pros and cons

Pros:

  • Flexible service options
  • User-friendly dashboard
  • Global shipping capabilities
  • Custom packaging options

Cons:

  • Setup may involve complex integration needs
  • External charges billed separately
  • Limited public user reviews available

Best for rapid scaling

  • Trial offers available for new clients
  • Pricing available upon request

XPDEL provides end-to-end fulfillment services designed to support businesses in scaling operations quickly. They focus on inventory management, order processing, and logistics, catering primarily to ecommerce and retail clients looking to expand their reach efficiently.

Why I picked XPDEL: You’ll appreciate their ability to support rapid scaling with flexible warehousing solutions and advanced technology integration. Their network of strategically located fulfillment centers ensures your products reach customers quickly. With real-time analytics, your team can make informed decisions and adapt to changing market demands.

Standout Services: XPDEL offers same-day shipping, allowing your business to meet the growing demand for fast delivery. Their customized logistics solutions help your team tailor services to specific business needs, enhancing operational efficiency.

Target industries: Ecommerce, retail, consumer goods, technology, and healthcare

Specialties: Inventory management, order processing, logistics, same-day shipping, and real-time analytics

Pros and cons

Pros:

  • Customized logistics solutions
  • Same-day shipping options
  • Flexible warehousing solutions
  • Rapid scaling capabilities

Cons:

  • May overwhelm low‑volume businesses
  • Requires manually entering dimensions
  • Setup depends on sales rep support

Best for small businesses

  • 15 minute free platform walkthrough
  • From $133 freight option

eShipper provides tailored B2B shipping solutions including courier, postal, freight, and same-day delivery services. They cater primarily to eCommerce and 3PL businesses looking to manage logistics efficiently without monthly fees.

Why I picked eShipper: You’ll find their competitive carrier rates particularly attractive if you're a small business. Their platform offers customizable shipping options, allowing you to tailor logistics to your needs. They provide dedicated account managers, which ensures you get the support you need.

Standout Services: eShipper offers global freight solutions that help your team manage international shipping efficiently. Their FBA and marketplace delivery services make it easy for you to send products to Amazon and Walmart, addressing core eCommerce needs.

Target industries: Ecommerce, 3PL, retail, consumer goods, and logistics.

Specialties: Global freight, courier services, postal services, same-day delivery, and warehousing.

Pros and cons

Pros:

  • Focus on sustainability
  • Customizable shipping options
  • Dedicated account managers
  • Competitive carrier rates

Cons:

  • Some parcels get lost or delayed
  • Shipment updates can be delayed
  • API sometimes shows wrong data

Best for ecommerce businesses

  • Free consultation available upon request
  • From $7.56+ standard shipping

Fulfyld offers end-to-end fulfillment services tailored for ecommerce businesses, focusing on inventory management, order fulfillment, and shipping solutions. They serve online retailers looking to enhance their logistics efficiency and customer satisfaction with a straightforward, efficient approach.

Why I picked Fulfyld: You’ll find their ecommerce focus particularly beneficial, with services like direct-to-consumer fulfillment and customized packaging options. Their transparent pricing model helps your team manage costs effectively. With strong tech integration, your business can seamlessly connect with major ecommerce platforms for efficient operations.

Standout Services: Fulfyld provides customized packaging solutions, allowing your brand to deliver a unique unboxing experience to customers. Their direct-to-consumer shipping service ensures your products reach customers without unnecessary delays, enhancing customer satisfaction.

Target industries: Ecommerce, retail, consumer goods, health and wellness, and technology

Specialties: Inventory management, order fulfillment, direct-to-consumer shipping, customized packaging, and tech integration

Pros and cons

Pros:

  • Efficient direct-to-consumer shipping
  • Focus on ecommerce businesses
  • Customized packaging options
  • Transparent pricing model

Cons:

  • Onboarding and quoting reportedly slow
  • Tracking updates can lag occasionally
  • May cost more for low‑volume users

Best for office supplies

  • Contact for trial information
  • Pricing available upon request

Essendant offers extensive B2B fulfillment services, focusing on enhancing customer reach and optimizing supply chains. They serve key business functions like inventory management, network design, and drop shipping, with a main client base of manufacturers and distributors seeking efficient logistics and distribution solutions.

Why I picked Essendant: You’ll benefit from their strategic network of over 20 facilities, ensuring efficient order processing and next-day delivery for most of the U.S. population. Their focus on office supplies means your team gets specialized support for products in this category. With capabilities like Amazon Prime fulfillment, Essendant provides tailored solutions that improve your operational efficiency.

Standout Services: Essendant offers kitting and virtual bundling, helping your team manage complex orders and enhance product offerings. Their Amazon Prime fulfillment service ensures your products meet Amazon's standards, improving delivery times and customer satisfaction.

Target industries: Office supplies, manufacturing, retail, ecommerce, and distribution

Specialties: Inventory management, network design, drop shipping, kitting and bundling, and Amazon Prime fulfillment

Pros and cons

Pros:

  • Flexible service offerings
  • Specializing in office supplies
  • High inventory accuracy
  • Extensive distribution network

Cons:

  • May require long-term contracts
  • Onboarding can involve complex setup
  • Tech tools may need training to use

Best for startups

  • First 2 hours receiving free
  • From $1.17 per order

SHIPHYPE provides B2B fulfillment services, focusing on order customization, real-time inventory management, and EDI integration. They cater to various industries, including retail, government, and healthcare, with fulfillment centers in Canada and the USA. Their primary client base includes businesses seeking quick shipping solutions, as most orders are shipped within 24 hours.

Why I picked SHIPHYPE: You’ll benefit from their startup-friendly approach with no minimum contract requirements. They offer flexible shipping options and support for over 100 retailers across North America. With dedicated account specialists, your team receives personalized service to meet specific business needs.

Standout Services: SHIPHYPE's real-time inventory management helps your team keep track of stock levels and avoid stockouts. Their EDI integration streamlines your order processing, ensuring efficient and automated workflows.

Target industries: Retail, government, healthcare, education, and eCommerce

Specialties: Order customization, real-time inventory management, EDI integration, quick shipping, and personalized support

Pros and cons

Pros:

  • Personalized account specialists
  • Supports over 100 retailers
  • No minimum contract requirements
  • Quick shipping within 24 hours

Cons:

  • May need manual order submission
  • Weekly storage fees may surprise users
  • Primarily North America focus

Best for fast shipping

  • Schedule discovery call
  • Pricing available upon request

IDS Fulfillment provides third-party logistics services, focusing on order fulfillment, warehousing, and distribution for ecommerce businesses. They serve a diverse client base, including those in consumer goods and health products, with a strong emphasis on efficient and fast delivery.

Why I picked IDS Fulfillment: You’ll find their focus on fast shipping particularly useful, with strategically located warehouses ensuring timely delivery. Their advanced inventory management system helps your team maintain accurate stock levels and optimize order processing. With comprehensive reporting tools, you can easily track your logistics performance and make informed decisions.

Standout Services: IDS Fulfillment offers custom packaging solutions, enabling your business to enhance brand presentation and customer experience. Their returns management service simplifies the process, reducing costs and improving customer satisfaction.

Target industries: Consumer goods, health products, electronics, apparel, and ecommerce

Specialties: Order fulfillment, warehousing, distribution, inventory management, and custom packaging

Pros and cons

Pros:

  • Custom packaging solutions
  • Strategic warehouse locations
  • Comprehensive reporting tools
  • Fast shipping options

Cons:

  • May treat small clients as lower priority
  • Setup involves complex RFP preparation
  • Discovery process may feel lengthy

Other B2B Fulfillment Services

Here are some additional B2B fulfillment service providers that didn’t make it onto my shortlist, but are still worth checking out:

  1. Shipmate Fulfillment

    For personalized service

  2. OWD (One World Direct)

    For international reach

  3. ShipMonk

    For fast onboarding

  4. GoBolt

    For sustainable practices

  5. ShipBob

    For small to midsize businesses

  6. NXTPoint Logistics

    For tech-driven solutions

  7. CDL Logistics USA

    For East Coast fulfillment

  8. AMS Fulfillment

    For compliance support

  9. Evolution Fulfillment

    For Canadian distribution

  10. Omni Logistics

    For global 3PL services

  11. PFSweb (GXO)

    For end-to-end solutions

  12. eFulfillment Service

    For no order minimums

  13. Red Stag Fulfillment

    For heavy goods

  14. DCL Logistics

    For retail fulfillment

  15. USA Fulfillment

    For personalized service

  16. Radial

    For omnichannel commerce

  17. Saddle Creek Logistics

    For omnichannel solutions

  18. ShipNetwork

    For cloud-based management

  19. Stord

    For cloud supply chain

  20. Fulfillment.com

    For global reach

  21. Shipwire

    For technology integration

  22. CCLS Logistics

    For tailored solutions

  23. Fulfillment Bridge

    For Middle East logistics

  24. Kenco Group

    For custom supply chain

  25. Ryder

    For supply chain solutions

  26. Everstox

    For European fulfillment

Our Selection Criteria For B2B Fulfillment Services

Choosing a fulfillment partner is a high-stakes move—one wrong turn and you’re dealing with lost orders, angry customers, and pallets stacked in the break room. Here’s how I broke down the score for this list, focusing on what actually matters in real retail and supply chain operations.

Core services (25% of total score)

Before you even consider a provider, they need to cover the basics. If they can’t get your orders out accurately or track your inventory, keep looking.

  • Inventory management that works in real time. Make sure you can actually see your inventory levels before you’re oversold—or out of stock.
  • Order processing that doesn’t miss a beat. Orders should move from the cart to the truck without bottlenecks or “lost in the system” mysteries.
  • Shipping and delivery you can count on. Consistent on-time performance, not just empty guarantees.
  • Returns management with minimal hassle. Nobody wants to deal with return purgatory. Efficient handling keeps customers (and your ops team) happy.
  • Custom packaging for real brand impact. Not just a logo sticker—full options for value-added services and presentation.

Additional standout services (25% of total score)

This is where the best fulfillment providers separate themselves. Look for the extras that drive efficiency and help you scale.

  • Same-day shipping and fast turnarounds. Can they actually deliver when the order volumes spike?
  • Global fulfillment and cross-border expertise. Not everyone can handle customs, regulations, and multiple warehouses without dropping the ball.
  • Tech integration and automation. Direct connections with your WMS, ecommerce platforms, and EDI—no spreadsheets required.
  • Subscription box or kitting services. If your business depends on bundling or value-added services, make sure they’re pros at it.

Industry experience (10% of total score)

You want a partner who’s seen it all—and still delivers.

  • Years in operation and proven results. Not just a flashy website.
  • Industries and order types they know cold. From wholesale orders to dtc and b2b ecommerce.
  • Case studies and references you can actually call. Real stories, not marketing fluff.

Onboarding (10% of total score)

Getting started shouldn’t feel like building a WMS from scratch.

  • Easy setup and clear process. Can they get you live without endless phone calls?
  • Training and support during launch. Look for a real account manager, not just a help doc.
  • Fast time to first shipped order. The clock starts ticking as soon as you sign.

Customer support (10% of total score)

When things go sideways, support is what saves your day (and your business).

  • 24/7 availability for emergencies. Your warehouse doesn’t close at 5pm—neither should their support.
  • Response times you can trust. Slow answers = missed shipments.
  • Dedicated account manager, not just a generic email. You want someone who knows your business.

Value for price (10% of total score)

Price is never just the sticker. What you get for your money matters.

  • Transparent, up-front pricing. No surprise charges when the invoice lands.
  • Fair rates for your order volumes. Make sure pricing scales with you, not against you.
  • Discounts or value-adds for bigger partnerships. The more you ship, the better the deal should get.

Customer reviews (10% of total score)

If the reviews sound like your team, pay attention. If they don’t—dig deeper.

  • Consistent praise for accuracy and speed. That’s the heartbeat of good fulfillment.
  • Red flags on recurring problems. If multiple retailers complain about stockouts, that’s a pattern.
  • Strong overall scores and actual testimonials. The more details, the better you can judge fit.

What Do B2B Fulfillment Services Typically Offer?

B2B fulfillment services handle the hard parts of bulk order logistics so you don’t have to. 

At their core, these providers take care of warehousing, real-time inventory management, picking and packing, and shipping out wholesale and B2B orders on time—across all your channels.

The best fulfillment companies don’t just move boxes. They offer kitting, custom packaging, returns management, and seamless tech integration with your order management or WMS. 

Some specialize in complex B2B fulfillment processes, like handling pallets, bulk orders, or value-added services for ecommerce businesses. If you’re growing fast, you’ll want a partner who can scale with your order volumes and help you avoid stockouts, missed delivery times, and unhappy customers.

In short, these services free up your team to focus on growth, not firefighting.

How to Choose a B2B Fulfillment Services Provider

Choosing a B2B fulfillment partner isn’t just about ticking boxes on a feature list. Here’s how to spot the real operators from the empty promises—so you don’t end up managing headaches instead of your business.

Choosing a B2B fulfillment partner isn’t just about ticking boxes on a feature list. Here’s how to spot the real operators from the empty promises—so you don’t end up managing headaches instead of your business.

FactorWhat to look for
Alignment with your business needsMake sure their core strengths match your goals—international reach, fast turnaround, or handling B2B order volumes.
Service scope and transparencyDig into their service level agreements. Find out what’s included, and don’t settle for “custom solutions” with no details.
Pricing clarityAsk for the full breakdown. Look for hidden fees—handling, storage, kitting, peak season surcharges—and compare real costs.
Tech integrationTheir platform should play nice with your systems—EDI, WMS, ecommerce, and order management—without weeks of manual work.
Operational flexibilityCan they handle bulk orders, odd SKUs, or urgent requests? Scalability matters more than empty promises.
Support and communicationCheck for real-time updates, a dedicated account manager, and 24/7 support. Response speed will save you on bad days.
Reputation and track recordTalk to current clients. Look for providers with experience in your sector, and dig into reviews for recurring operational pain.

Key B2B Fulfillment Services

If your fulfillment partner can’t handle these, you’re stuck babysitting shipments instead of growing your business. Here’s what to expect from a real B2B fulfillment company:

  • Inventory management in real time. You need up-to-the-minute data to keep inventory levels healthy and avoid costly stockouts.
  • Order processing and routing. Fast, accurate order fulfillment that moves from system to shelf to outbound dock without hiccups.
  • Shipping and delivery options. Reliable carriers, on-time performance, and a variety of shipping methods for B2B, B2C, and DTC orders.
  • Returns management. Efficient handling of returns to keep customers happy and warehouse operations moving.
  • Custom packaging and kitting. Value-added services like kitting, bundling, or branded packaging that actually fit your business needs.
  • Tech integration and automation. Seamless links to your ecommerce platform, WMS, EDI, or ERP—no more manual order processing.
  • Scalability for bulk and peak volumes. The ability to handle pallet loads, seasonal spikes, and wholesale orders without breaking down.
  • Analytics and reporting. Actionable insights on order volumes, delivery times, costs, and operational efficiency to help you optimize your fulfillment process.
  • Global and multichannel capabilities. Support for international shipping, cross-border compliance, and omnichannel fulfillment for both retailers and distributors.
  • Dedicated account management. Real people who know your business, not just a ticketing system.

Benefits of B2B Fulfillment Services

Partnering with a real B2B fulfillment provider doesn’t just check a box—it unlocks serious value for your operations and your customers:

  • Operational efficiency you can measure. Free up your team from inventory headaches and manual order processing so you can focus on growth.
  • Cost savings that hit your bottom line. Bulk shipping rates, streamlined storage, and fewer errors mean real-world savings—not just theoretical ones.
  • Scalability without the chaos. Flex to handle seasonal spikes, new channels, or bulk orders without hiring a small army.
  • Customer satisfaction, repeat business. On-time, accurate delivery keeps B2B customers happy and coming back.
  • Market expansion made easy. Tap into global shipping and multi-location fulfillment without building your own distribution network.
  • Data and visibility. Know exactly where every order and pallet is, and spot issues before they cost you sales.

Costs and Pricing Structures of B2B Fulfillment Services

Pricing with B2B fulfillment partners is never one-size-fits-all. Here’s a breakdown of the main pricing models you’ll run into—and who each fits best.

Pricing modelAverage priceCommon features includedBest for
Per order$1–$5 per orderPick, pack, shipping, basic inventory managementBusinesses with fluctuating order volumes
Subscription-based$100–$500 per monthSet order limits, core fulfillment services, supportCompanies wanting predictable costs
Volume-based$0.10–$0.50 per unitStorage, order handling, shipping discountsHigh-volume or bulk order businesses
Project-basedVaries by campaignCustom kitting, seasonal projects, special promosBrands running short-term or one-off projects
Custom pricingFully tailored quotesEverything above plus advanced servicesComplex B2B operations with unique needs

Pricing caveats:

Some fulfillment providers tack on fees for storage, returns, EDI integration, custom packaging, or inbound shipments. 

If you’re dealing in pallets or require special handling (like hazardous goods or temperature control), budget for surcharges. Always ask for the full pricing breakdown and clarify contract terms before signing anything.

Key factors that influence B2B fulfillment services pricing

It’s not just the base rate that matters—here’s what can swing your costs (up or down):

  • Order volume. Higher order volumes can unlock bulk discounts, but may also drive up fees for extra touches or storage.
  • Storage requirements. Need climate control, high security, or extra space for slow movers? That’ll show up on your invoice.
  • Shipping destinations. International, remote, or multi-location shipments almost always cost more—especially if customs or compliance is involved.
  • Customization and value-added services. Kitting, custom packaging, or unique fulfillment processes mean more labor, more cost.
  • Tech and integration complexity. The more work it takes to connect your WMS, ERP, or EDI, the higher your onboarding bill.

B2B Fulfillment Services: FAQs

Here are some answers to common questions about B2B fulfillment services:

Can B2B fulfillment providers handle both B2B and DTC orders?

Most top B2B fulfillment partners are built for hybrid models, managing bulk business-to-business shipments alongside direct-to-consumer (DTC) orders.

Just make sure your provider has the tech and workflow flexibility to handle order volumes, different packaging requirements, and multichannel integrations without missing a beat.

What kind of reporting and analytics should I expect?

A solid fulfillment partner offers real-time dashboards, SKU-level insights, and automated performance reports. Look for metrics on order accuracy, delivery times, inventory turnover, and exception management.

These insights let you spot bottlenecks, optimize supply chain decisions, and prove ROI to your leadership team.

How do fulfillment centers handle special projects like kitting or promotional bundles?

Value-added services like kitting, custom packaging, or assembling promotional bundles are usually available for an extra fee.

The best providers have a defined process, experienced staff, and transparent turnaround times—just confirm specifics before launching a campaign or special project.

Will my account have a dedicated manager or just general support?

Many leading providers assign a dedicated account manager for B2B clients. This person acts as your point of contact, escalating issues and tracking service performance. If you’re a high-volume or complex account, push for this level of partnership—it makes a difference when problems hit.

Can a fulfillment provider support EDI and integration with my systems?

Yes, but not every fulfillment company does EDI or custom integrations well. If you rely on ERP, order management, or EDI connections, dig into the technical side up front. Ask for references, integration timelines, and support resources before you commit.

What happens if there’s a supply chain disruption or warehouse shutdown?

The best fulfillment partners have contingency plans, redundant warehouse networks, and clear communication protocols.

Ask about disaster recovery, alternative shipping routes, and how they handle disruptions—because “hope for the best” is not a strategy when your customers are waiting.

Time to B2B Better at Fulfillment

If you’re still trying to wrangle B2B fulfillment with spreadsheets, crossed fingers, and late-night tracking emails, it’s time to upgrade. The right fulfillment partner keeps your stock moving, your customers happy, and your team focused on what matters—growth, not damage control.

Every provider on this list has proven they can handle the grind, not just talk a big game. Invest in operational efficiency and stop letting supply chain headaches steer your ship. 

Your business deserves a fulfillment process that actually delivers.

Ready to optimize your order fulfillment and streamline operations? Find your partner, level up your logistics, and let someone else lose sleep over the pallets for once.

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Sean Flannigan
By Sean Flannigan

Sean is the Senior Editor for The Retail Exec. He's spent years getting acquainted with the retail space, from warehouse management and international shipping to web development and ecommerce marketing. A writer at heart (and in actuality), he brings a deep passion for great writing and storytelling to retail topics big and small.