10 Shortlist dei migliori software per la prevenzione delle frodi nell'ecommerce
Con così tante soluzioni software per la prevenzione delle frodi nell'ecommerce disponibili, è difficile capire quale sia la più adatta a te. Sai di voler adottare algoritmi avanzati e analisi dei dati per rilevare e prevenire transazioni non autorizzate, furti d'identità e altri tipi di frodi online, ma ora devi capire quale strumento sia il migliore. Ti aiuto io! In questo articolo ti aiuterò a rendere facile la tua scelta, condividendo le mie esperienze personali nell'utilizzo di decine di diversi strumenti per la prevenzione delle frodi con negozi online di tutte le dimensioni, con le mie scelte dei migliori software per la prevenzione delle frodi nell'ecommerce in assoluto.
Cos'è un software per la prevenzione delle frodi nell'ecommerce?
Il software per la prevenzione delle frodi nell'ecommerce è uno strumento specializzato progettato per proteggere le attività online da comportamenti fraudolenti. Utilizza algoritmi avanzati e tecniche di analisi dei dati per rilevare e prevenire in tempo reale transazioni non autorizzate, furti d'identità e altri tipi di frodi. L'obiettivo è esaminare ogni transazione, segnalare le attività sospette e aiutare le aziende a evitare perdite finanziarie e danni reputazionali.
Table of Contents
- Migliori software selezionati
- Cos'è un software di prevenzione delle frodi nell’e-commerce?
- Confronta le specifiche
- Recensioni
- Altre opzioni
- Come ho selezionato i migliori software di prevenzione delle frodi nell’e-commerce
- Domande frequenti
- Altre recensioni di software per pagamenti ecommerce
- Come scegliere il software di prevenzione delle frodi per e-commerce più adatto
Riepilogo dei migliori software per la prevenzione delle frodi nell'ecommerce
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for preventing friendly fraud | Not available | Pricing upon request | Website | |
| 2 | Best for AI-powered identity trust protection | Free demo | Pricing available upon request | Website | |
| 3 | Best for fraud event data collection | Not available | Pricing upon request | Website | |
| 4 | Best for instant yes or no responses | Free demo | Pricing upon request | Website | |
| 5 | Best for account protection | Free demo | Pricing upon request | Website | |
| 6 | Best for uncovering fraud patterns | Free trial and free demo available | From $699/month | Website | |
| 7 | Best for bot attack mitigation | Free demo | Pricing upon request | Website | |
| 8 | Best for bot management with machine learning | 30-day free trial | From $4,190/month | Website | |
| 9 | Best for checkout fraud prevention | Free plan available | From $18/month (billed annually) | Website | |
| 10 | Best for suspicious activity management | Not available | Pricing upon request | Website |
Panoramica dei 20 migliori software per la prevenzione delle frodi nell'ecommerce
Ecco una breve descrizione di ciascun software di protezione dalle frodi nell’ecommerce per mostrare il miglior caso d’uso, le caratteristiche degne di nota, screenshot e informazioni sui prezzi.
ClearSale is an ecommerce fraud prevention platform that combines AI-powered order scoring with a team of specialized fraud analysts to detect card-not-present fraud, manage chargebacks, and reduce false declines.
Who Is ClearSale Best For?
ClearSale is a strong fit for mid-to-large ecommerce retailers selling high-value or high-volume goods who need a fraud solution that balances order approval rates with chargeback protection.
Why I Picked ClearSale
ClearSale specifically addresses friendly fraud—when customers dispute legitimate charges after receiving their orders. Its manual review team of 1,500+ specialized analysts investigates suspicious orders instead of auto-declining them, reducing the risk of misclassifying repeat customers as fraudsters. Combined with a chargeback guarantee that covers 100% of losses on approved transactions that later prove fraudulent, ClearSale provides a clear solution for retailers hit hard by first-party misuse.
ClearSale Key Features
- AI-powered order scoring: ClearSale's proprietary algorithm analyzes each order in real time and assigns a fraud risk score before it's approved or flagged for review.
- Device fingerprinting: Identifies suspicious devices using signals like geo-localization, proxy piercing, and BIN tracking to catch fraud patterns at the session level.
- Custom fraud thresholds: Set risk tolerance rules for your store so ClearSale's scoring aligns with your specific product catalog and customer base.
- Fraud analytics dashboard: Track order decisions, approval rates, and chargeback data through a centralized reporting interface.
Pros and Cons
Pros:
- Easy to learn.
- Integration with major ecommerce platforms.
- Automated fraud detection.
Cons:
- No clear pricing.
- Takes time to approve transactions.
Kount is an AI-driven fraud prevention platform that covers payment fraud detection, account takeover protection, identity verification, and chargeback management across ecommerce and card-not-present transactions.
Who Is Kount Best For?
Kount is a strong fit for mid-to-large ecommerce merchants and digital businesses that process high volumes of card-not-present transactions and need real-time fraud decisioning.
Why I Picked Kount
I picked Kount as one of the best because its AI-driven identity trust model does something most fraud tools don't: it evaluates the trustworthiness of an identity across the entire customer journey, not just at the point of payment. The Kount 360 platform uses machine learning to generate an Omniscore risk rating on every transaction, pulling together device signals, behavioral data, and identity attributes to flag risk in real time. I also like that Kount's customizable rules engine lets your fraud team write policies tailored to your specific threat patterns, rather than relying entirely on a black-box model.
Kount Key Features
- Device fingerprinting: Identifies and tracks devices across sessions using hardware, software, and network attributes to flag suspicious activity before a transaction is approved.
- Chargeback management: Monitors dispute thresholds, automates responses, and identifies which chargebacks are worth fighting to recover revenue and protect merchant account standing.
- Authorized payment fraud protection: Detects account takeover attempts and new-account fraud at login and checkout by analyzing identity signals in real time.
- Velocity checks: Tracks transaction frequency across account IDs, email addresses, phone numbers, and payment tokens to surface coordinated fraud attacks as they happen.
Pros and Cons
Pros:
- In-depth transaction information.
- Effective onboarding team.
- Customer history insights.
Cons:
- No dashboard customization.
- Downloading reports are slow.
Signifyd is an AI-powered ecommerce fraud prevention platform that combines machine learning, a large commerce network, and automated order decisioning to protect merchants from fraud, chargebacks, and account takeover attacks.
Who Is Signifyd Best For?
Signifyd is a strong fit for mid-market and enterprise ecommerce retailers that process high order volumes and need automated fraud decisions at scale.
Why I Picked Signifyd
I picked Signifyd as one of the best because of the volume of raw signals it collects for each order. Its Commerce Network pulls together behavioral data, purchasing history, proxy detection, device IDs, transactional velocity, and issuer bank data across thousands of global retailers—building a continuously evolving shopper profile that most point solutions can't replicate. The Agent Console then surfaces which specific variables drove each decision, so your fraud team can spot emerging fraud patterns rather than trusting a black-box score. This event-level transparency, tied to transaction data from across the network, makes Signifyd a strong choice for fraud event data collection.
Signifyd Key Features
- Guaranteed fraud protection: Signifyd accepts 100% financial liability for fraud chargebacks on orders it approves, transferring that risk from your business.
- Account takeover protection: Monitors login attempts and pre-checkout account activity to flag credential stuffing, brute force attacks, and suspicious session behavior.
- Chargeback recovery: Automatically compiles and submits representment responses for disputed orders, including the transaction evidence needed to fight illegitimate chargebacks.
- Policy abuse detection: Identifies patterns consistent with return fraud and promotion abuse, flagging customers who exploit refund or discount policies repeatedly.
Pros and Cons
Pros:
- Cover the costs of chargebacks.
- No manual transaction reviews.
- Accurate fraudulent order catching.
Cons:
- Some transaction declines are unclear.
- No real-time data.
Forter is an AI-powered fraud prevention platform for ecommerce that covers fraud management, abuse prevention, dispute resolution, and payment optimization across the full customer journey.
Who Is Forter Best For?
Forter is a strong fit for mid-to-large ecommerce merchants and enterprises that process high transaction volumes and need automated, real-time fraud decisions at scale.
Why I Picked Forter
Forter earns its spot on my shortlist because of how it handles fraud decisions: instantly and without manual review queues slowing things down. The Forter Decision Engine, built on a cross-merchant identity network of 1.2B+ identities, delivers approval or decline decisions in under one second for each transaction. I also like that those decisions cover every major payment method, from credit and debit cards to BNPL and digital wallets. Forter backs its response time with guaranteed SLAs, which is rare in this space.
Forter Key Features
- Account takeover protection: Detects and blocks unauthorized account access attempts using behavioral signals and identity verification at login.
- Chargeback guarantee: Forter takes on liability for approved transactions that result in fraud chargebacks, shifting financial risk away from your business.
- Policy abuse prevention: Flags and blocks return fraud, promotion abuse, and reseller activity across your digital storefront.
- Dispute management: Automates chargeback representment with pre-built dispute recommendations to help recover revenue from illegitimate claims.
Pros and Cons
Pros:
- Automatic purchase evaluation.
- User-friendly dashboard.
- Easy to use.
Cons:
- Doesn’t work on iOS browsers.
- Setup is challenging.
Riskified is an AI-powered ecommerce fraud prevention platform that covers the full customer journey, with tools for transaction decisioning, chargeback liability shift, account takeover protection, policy abuse detection, and dispute management.
Who Is Riskified Best For?
Riskified is a strong fit for mid-market to enterprise ecommerce retailers that process high transaction volumes and need automated fraud decisioning at scale.
Why I Picked Riskified
Riskified earns its spot on my shortlist because its Account Secure product tackles account fraud across three distinct attack vectors: active account takeover (ATO) attempts, fake account creation at sign-up, and post-attack account recovery. Account Secure pulls from a user's full transaction history across Riskified's merchant network to assess whether a login attempt is legitimate, so decisions aren't made in a vacuum. The fully automated allow/notify/challenge decisioning at login removes the manual rules-setting that typically bogs down fraud teams.
Riskified Key Features
- Chargeback guarantee: Riskified assumes full financial liability for chargebacks on orders it approves, shifting risk away from your business.
- Policy Protect: Detects and flags refund, return, and promo abuse by identifying patterns across Riskified's global merchant network.
- Dispute Resolve: Automates chargeback evidence collection and submission to help your team manage disputes without manual legwork.
- Adaptive Checkout: Applies dynamic friction, like 3DS or OTP verification, selectively based on each transaction's risk profile.
Pros and Cons
Pros:
- Excellent turnaround time.
- Explains why it denies orders.
- Displays all pertinent information.
Cons:
- Large learning curve.
- Complex API documentation.
SEON is an AI-driven fraud prevention platform that combines digital footprint analysis, device intelligence, behavioral biometrics, and real-time transaction monitoring to detect and block ecommerce fraud across the full customer lifecycle.
Who Is SEON Best For?
SEON is a strong fit for mid-market to enterprise ecommerce and fintech teams that need granular control over fraud rules and risk scoring.
Why I Picked SEON
SEON earns its spot as one of the best on my shortlist because it surfaces fraud patterns that other tools miss. I love that its network analysis visually maps connections between shared devices, IP addresses, and email domains, making it easy to spot organized fraud rings rather than just flagging individual transactions. Its 900+ data signals give my team a granular view of each user's behavior, so patterns like card testing or promo abuse become apparent.
SEON Key Features
- Custom rule engine: Build and adjust fraud detection rules using a drag-and-drop interface without writing code.
- Device fingerprinting: Identifies and tracks suspicious devices across multiple sessions at checkout or account creation.
- Chargeback automation: Collects transaction evidence automatically and submits dispute responses to card networks.
- Behavioral biometrics: Detects bot activity and AI-driven attacks by analyzing mouse movements, typing patterns, and interaction behavior.
Pros and Cons
Pros:
- Constantly improving features.
- Saves time with fraud investigations.
- Very easy to use.
Cons:
- Slow loading times.
- Challenging for new users.
Arkose Labs is a fraud prevention platform built around its Arkose Titan product, which combines bot detection, device identification, account takeover protection, and scraping defense to secure the full user journey across sign-up, sign-in, and in-platform activity.
Who Is Arkose Labs Best For?
Arkose Labs is a strong fit for mid-market to enterprise ecommerce teams that face high volumes of automated bot traffic, credential stuffing, and payment fraud.
Why I Picked Arkose Labs
Arkose Labs earns its spot on my shortlist because its bot mitigation goes deeper than simple detection. Arkose Bot Manager pulls from 225+ risk signals and the Arkose Global Intelligence Network to catch evasive bots that slip past conventional defenses. The Agentic AI Manager targets AI-driven automation by making attacks economically unviable at scale. For ecommerce teams dealing with card testing or inventory hoarding, that combination of signal depth and adaptive challenge deployment is hard to replicate.
Arkose Labs Key Features
- Arkose Device ID: AI-enhanced device fingerprinting that persists through VPNs, browser resets, and spoofing to identify risky returning devices.
- Scraping protection: Detects and blocks content theft, price harvesting, and unauthorized data collection by bots and AI agents.
- Arkose Edge: A server-side API security layer that assesses risk in real time across non-browser endpoints and connected devices.
- In-platform defense: Covers promo abuse, credit card stuffing, and account abuse throughout the post-login user lifecycle.
Pros and Cons
Pros:
- Improves user experience.
- Dedicated analyst team.
- Insights provide potential risk information.
Cons:
- Dashboards and reports need work.
- Latency with synchronous events.
DataDome is an AI-powered cyberfraud protection platform that detects and blocks bots, account takeover attempts, carding fraud, payment abuse, and ad fraud across web, mobile, and API surfaces in real time.
Who Is DataDome Best For?
DataDome is a strong fit for mid-market and enterprise ecommerce teams that face high-volume bot traffic, credential stuffing, or payment fraud at scale.
Why I Picked DataDome
DataDome earns its spot on my shortlist because its ML engine runs on over 1,000 AI models that analyze more than 5 trillion signals daily to distinguish real shoppers from bots in under 2ms. I especially like how Bot Protect identifies malicious intent through behavioral analysis and device fingerprinting rather than just IP blocking, which cuts false positives to under 0.01%. That matters a lot when you're running a flash sale and can't afford to block legitimate buyers.
DataDome Key Features
- Account Protect: Detects and blocks credential stuffing, brute-force login attempts, and fake account creation in real time.
- Priority Protect: Prevents inventory hoarding and scalping bots from depleting stock during high-demand events and flash sales.
- Ad Protect: Identifies and filters invalid bot traffic from paid ad campaigns to reduce click fraud and wasted spend.
- Layer 7 DDoS protection: Blocks application-layer DDoS attacks targeting your storefront, APIs, and checkout flows.
Pros and Cons
Pros:
- Excellent customer support.
- Get started immediately.
- Easy to manage.
Cons:
- Dashboard is challenging to navigate.
- Threat overview lacks context.
Bolt is a checkout, payments, and fraud prevention platform that combines one-click checkout with machine learning-based fraud detection, chargeback protection, and identity verification to secure ecommerce transactions at the point of purchase.
Who Is Bolt Best For?
Bolt is a good fit for mid-market and enterprise ecommerce retailers that process high transaction volumes and need fraud protection built directly into the checkout experience.
Why I Picked Bolt
Bolt earns its spot on my shortlist because fraud prevention is built directly into the checkout flow, not bolted on as an afterthought. What I find most compelling is its hybrid detection model: the fraud algorithm scores every order using 200 data points, and the riskiest 3% of orders go to a human analyst for qualitative review. That combination sets it apart from purely algorithmic tools, which often end up blocking legitimate transactions. Bolt provides 100% fraud coverage, covering all fraud-related chargeback costs from credit card companies.
Bolt Key Features
- Shopper network recognition: Bolt identifies returning shoppers across its merchant network, using shared identity signals to flag unfamiliar or suspicious checkout behavior.
- Device and browser fingerprinting: Bolt captures device-level signals at checkout to detect card testing, bot activity, and account takeover attempts.
- Block and allow list management: Create custom rules to automatically block high-risk identifiers or approve trusted shoppers without triggering a manual review.
- Declined order re-review: Submit declined orders for a second analyst review, giving legitimate transactions a second chance before they're permanently rejected.
Pros and Cons
Pros:
- Implements fast checkout times.
- Fast account manager response.
- Nearly 100% uptime.
Cons:
- Onboarding process is slow.
- Some refunds don’t process.
Unit21 is an AI-powered fraud detection and AML platform built for fintechs and financial institutions, combining real-time transaction monitoring, device intelligence, case management, and automated regulatory filing in a single system.
Who Is Unit21 Best For?
Unit21 is a strong fit for fintechs, crypto platforms, and digital banks that need to manage fraud investigations and regulatory compliance in one place.
Why I Picked Unit21
I've included Unit21 in my top picks because its suspicious activity management does more than flag alerts. The AI Investigation Agent automatically gathers evidence, surfaces linked entities across transaction networks, and drafts case narratives before an analyst ever opens the case. The end-to-end regulatory filing automation stands out: once a case is ready, Unit21 auto-populates SARs, CTRs, and STRs with a complete audit trail, moving the process from alert to compliant filing without switching systems.
Unit21 Key Features
- Real-time transaction monitoring: Screens transactions across ACH, cards, RTP, FedNow, and crypto at sub-250ms latency to catch suspicious activity as it happens.
- Device Risk Score: Aggregates 40+ device signals, including VPN use, emulators, and tampered browsers, into a single score for each user session.
- Graph analysis: Visualizes connections between entities, devices, IPs, and wallets to expose coordinated fraud rings across accounts.
- Rules testing mode: Lets you run new detection rules against historical and live data before activating them to reduce false positives.
Pros and Cons
Pros:
- Regularly accepts new customer ideas.
- Provides excellent rule-creation features.
- Easily monitor all transactions.
Cons:
- Long implementation process.
- Difficult to use.
Altre opzioni
Ecco alcune altre opzioni che non hanno raggiunto la lista dei migliori software per la protezione dalle frodi nell’ecommerce:
- Shield
For risk management
- Midigator
For chargeback dispute management
- FraudLabs Pro
For improving profits by reducing chargebacks.
- Nethone
For learning all transaction scenarios.
- Sift
For disclosing all customer actions.
- Cybersource
Cloud-based payment management.
- NoFraud
Real-time virtual identity verification.
- Simility
For adaptive fraud analysis.
- Subuno
For efficient fraud detection.
- Covery
For real-time customer assessment.
Come ho selezionato i migliori software per la prevenzione delle frodi nell'ecommerce
Forse ti stai chiedendo come ho selezionato i migliori software di protezione dalle frodi per questa lista? Per creare questa top 10, ho valutato e confrontato una vasta gamma di software per la protezione dalle frodi nell'ecommerce con valutazioni positive degli utenti.
Dopo aver definito la mia lunga lista di migliori scelte, ho affinato ulteriormente i risultati usando i criteri di selezione qui sotto per vedere come ogni piattaforma si confrontava con le altre. Ho anche attinto ai miei anni di esperienza nell'ecommerce per individuare le funzionalità che aggiungono davvero valore.
Usabilità:
Una parte importante nell'utilizzo di questi strumenti è l'installazione, la manutenzione e l'aggiornamento regolare del sistema. È fondamentale considerare quanto tempo o costi comporta implementare un sistema di protezione dalle frodi. Quindi, cerco sistemi che siano facili da configurare, si possano implementare rapidamente e non richiedano molte risorse per essere avviati.
Dashboard di reportistica:
I sistemi di protezione dalle frodi dovrebbero fornire dashboard di report per informarti quando bloccano tentativi di frode nel tuo negozio. Dovrebbero anche offrire analisi approfondite sul comportamento dei clienti, come la posizione in cui toccano lo schermo del dispositivo mobile, i click sui computer, da dove accedono al tuo negozio e i loro indirizzi IP. Queste informazioni possono aiutarti a identificare i tuoi clienti e confermare se sono acquirenti reali o truffatori.
Gestione dei falsi positivi:
Molti negozi ecommerce non si rendono conto che stanno perdendo un numero significativo di conversioni a causa di falsi positivi nei segnali di frode. Questo significa che stanno respingendo buoni clienti e impedendo loro di acquistare dal tuo negozio. Molte aziende ecommerce non sanno di poter perdere più ricavi a causa dei falsi positivi che per il costo stesso delle frodi.
Cerco sistemi che consentano agli utenti di approvare il maggior numero possibile di transazioni legittime. Questi sistemi dovrebbero utilizzare diversi indicatori per determinare se una transazione è autentica. Questo aiuta la tua attività a acquisire i ricavi che altrimenti perderesti per i falsi positivi nel rilevamento delle frodi, pur continuando a filtrare le transazioni fraudolente.
Integrazioni software:
È fondamentale utilizzare uno strumento che si integri bene con i tuoi altri sistemi e colleghi gli altri sistemi. Quindi, cerco un software che garantisca che la gestione delle frodi abbia la funzionalità necessaria. Dovrebbe anche offrire prestazioni conformi ai tuoi standard e rimanere valido quando hai bisogno di aggiungere nuovi sistemi al tuo arsenale.
Prezzi:
Il miglior prezzo per la tua azienda dipenderà dalle tue esigenze e da ciò che desideri dal software. Il software di protezione dalle frodi per l’ecommerce utilizza vari modelli di prezzo basati su abbonamenti, volumi e transazioni. Altri sistemi utilizzano modelli di prezzo più complessi che prevedono tariffe flessibili in base alle dimensioni del settore, delle aziende e altri aspetti variabili.
Altre recensioni di software per pagamenti ecommerce
Se stai cercando un software per la prevenzione delle frodi nell’ecommerce, potresti essere interessato anche a queste recensioni di software correlati. Tutte si concentrano sulle finanze, i pagamenti o la gestione delle tasse nell’ambito ecommerce.
- Software di contabilità per ecommerce
- Piattaforme Buy-Now-Pay-Later
- Software per la gestione dell’IVA ecommerce
- Software di elaborazione pagamenti
- Soluzioni per carrelli acquisti
Le persone chiedono anche
Che cos’è un software di prevenzione delle frodi nell’e-commerce?
Perché utilizzare un software di prevenzione delle frodi nell’e-commerce?
Quali sono le caratteristiche fondamentali di un software di prevenzione delle frodi nell’e-commerce?
Quali altri software per l’e-commerce dovrei usare?
Scegliere il software giusto di prevenzione delle frodi per l’e-commerce
Affrontare le frodi non è mai entusiasmante quando si gestisce un’attività di e-commerce. Si tratta di una battaglia costante e stare al passo con le nuove truffe e strategie è una vera sfida. Tuttavia, utilizzare un software per la protezione dalle frodi nell’e-commerce può salvaguardare la tua azienda da violazioni di dati e perdite finanziarie. Nessun sistema di prevenzione delle frodi può risolvere in modo uguale tutte le tue difficoltà. La soluzione migliore per la tua azienda dipenderà dalle tue esigenze e dal tuo scenario specifico. Ma fortunatamente, ora hai questa lista per iniziare.
Se stai cercando altri modi per proteggere, gestire o promuovere la tua azienda per aumentare i ricavi, iscriviti alla nostra newsletter. Qui troverai i consigli più recenti, le tendenze, gli strumenti e gli insight dei professionisti dell’e-commerce che possono aiutarti a migliorare il tuo negozio online.
