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Board Review: Pros, Cons, Features and Pricing

Board is a retail planning software for retailers who need to connect merchandise planning, demand forecasting, and financial planning in one place. I'd look at it seriously if your team has outgrown spreadsheets but finds something like Anaplan too technically demanding to configure and maintain without a dedicated admin. Board brings BI and planning into the same environment, so you're not managing separate tools just to get a complete picture of your business.

Board Evaluation Summary

Board is an AI platform for unified planning, analytics, forecasting, decisions.
Customer Rating
4.4 /5
Pricing
  • Pricing upon request
  • Free demo available

Why Trust Our Software Reviews

Board Overview

In my opinion, Board is a solid choice for retail planning, especially for teams that prioritize data integration and visualization. Its standout feature is the ability to seamlessly blend analytics with planning, which makes it a strong contender against competitors. However, its onboarding process could be smoother, and some users might find the initial setup challenging. Board excels in environments that require detailed data analysis, such as fashion retail or supply chain management. If you're looking for an intuitive interface with strong analytics capabilities, Board might be the right fit for your team.

Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Demand Forecasting

Board lets you predict future demand using advanced analytics, helping your team avoid overstock or stockouts. This feature is vital for planning accurate inventory levels.

Inventory Management

You can track and manage your inventory efficiently, ensuring your supply chain operates smoothly. It helps you reduce waste and optimize stock levels.

Data Integration

Board integrates customer insights into your planning processes, enhancing decision-making. This feature lets you align supply with real-time market demands.

User-Friendly Interface

The intuitive design makes it easy for your team to navigate and use the software effectively. It reduces the learning curve for new users.

Scenario Planning

You can model different business scenarios to see potential outcomes, aiding strategic planning. This helps your team prepare for various market conditions.

Report Generation

Board allows you to create detailed reports quickly, giving you insights into your operations. This feature supports data-driven decisions.

Ease of Use

Board offers a user-friendly interface that lets your team navigate its features with ease. The intuitive design means less time spent on training, allowing you to focus on planning and analysis. Compared to other software, Board excels in usability, with clear dashboards and straightforward navigation. Users appreciate the simplicity of setting up reports and visualizations, making it accessible even for those less tech-savvy in your team.

Integrations

Board integrates natively with SAP systems, JDBC data sources, REST APIs, Text File Data Reader, Azure File Share, SFTP, Azure, Google and AWS S3 storage, and Power BI. Board also offers public APIs for custom connections and can work with third-party integration tools via those APIs.

Board Specs

  • A/B Testing
  • Access Management
  • Analytics
  • API
  • Conversion Tracking
  • Custom Reports
  • Customer Management
  • Dashboards
  • Data Export
  • Data Import
  • Data Mining
  • Data Visualization
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Reports
  • Scenario Planning
  • SEO
  • Supplier Management
  • Visualization

Board FAQs

Sean Flannigan
By Sean Flannigan

Sean is the Senior Editor for The Retail Exec. He's spent years getting acquainted with the retail space, from warehouse management and international shipping to web development and ecommerce marketing. A writer at heart (and in actuality), he brings a deep passion for great writing and storytelling to retail topics big and small.