Volusion Vs. BigCommerce: Detailed Comparison and Expert Reviews for 2026

Founder of Aston Baby; ex-Disney & lululemon leader in ecommerce strategy

We review tools independently, and commissions help fund our testing. See our transparency policy, our methodology, or suggest a tool.

If you’re weighing Volusion vs. BigCommerce, you’re likely searching for the right ecommerce website builder to boost sales, simplify operations, and keep customers coming back. Volusion gives you a streamlined, beginner-friendly ecommerce website builder, while BigCommerce offers advanced flexibility and scalability for growing brands, so choosing between them depends on your business’s stage and ambitions. This guide breaks down the real-world strengths, weaknesses, and unique features of each platform, helping you cut through the noise and make a confident, informed decision.

Volusion

Volusion builds and manages online stores with sales tools.
Volusion builds and manages online stores with sales tools.
Customer rating

3.5/5

Pricing
  • 14-day free trial
  • From $35/month

BigCommerce

BigCommerce is an ecommerce platform to build and manage stores.
BigCommerce is an ecommerce platform to build and manage stores.
Customer rating

4.3/5

Pricing
  • 15-day free trial
  • From $39/month

Why Trust Our Software Recommendations

6,700+

Reviews

20

Industry experts

16+

Evaluation factors

14

Years

Our team has been testing and reviewing software since 2012. As retail leaders ourselves, we know how difficult—and important—it is to choose the right software.

For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria.

Our reviews reflect our independent judgment—not a sales pitch.

VolusionBigCommerce
Free Trial14-day free trial15-day free trial
PricingFrom $35/monthFrom $39/month

Volusion Vs. BigCommerce Pricing & Hidden Costs

Volusion uses a tiered subscription model with limits on sales volume and features at each level, and you may encounter extra fees for premium integrations or advanced support. BigCommerce also offers tiered plans, but it automatically upgrades you to higher tiers as your sales grow, and some advanced features are only available on pricier plans. Both platforms may charge additional transaction fees if you use certain payment gateways, and you’ll want to watch for costs tied to add-ons or third-party apps.

To choose the right pricing model, map out your expected sales volume, growth plans, and must-have features for the next 12–24 months. Review each platform’s upgrade triggers, included features, and potential add-on costs. Ask vendors for a detailed breakdown of total ownership costs, including payment processing, integrations, and support, so you can compare real-world expenses, not just the base subscription price.

Volusion and BigCommerce both give you core ecommerce features like a drag-and-drop site builder, mobile-responsive templates, inventory management, discount and coupon tools, integrated payment gateways (like PayPal and Stripe), and built-in reporting so you can run an online store end to end. Where they start to differ is in specific feature sets: BigCommerce includes built-in blogging, multi-channel selling integrations (such as Amazon and Facebook/Instagram), support for digital products, and a large app marketplace to extend functionality, while Volusion stands out with its built-in ROI tracking analytics module and a native point-of-sale (POS) system for in-person sales without requiring a third-party app.

VolusionBigCommerce
2-Factor AuthenticationYesNo
A/B TestingYesNo
AnalyticsNoNo
APIYesYes
BitCoinYesNo
Conversion TrackingYesYes
DashboardYesYes
Data ExportYesYes
Data ImportYesYes
Data VisualizationYesYes
Design TemplatesYesNo
External IntegrationsYesYes
Inventory TrackingYesYes
Keyword TrackingYesNo
Marketing AutomationYesYes
Multi-UserYesYes
NotificationsYesYes
Order ManagementYesYes
Payment Gateway IntegrationYesNo
Payment ProcessorYesYes
PayPalYesYes
Product CatalogYesYes
Review MonitoringYesNo
SAP IntegrationYesYes
SchedulingYesNo
StripeYesYes
Third-Party Plugins/Add-OnsYesYes

IntegrationPayPalVolusion✅BigCommerce✅
IntegrationStripeVolusion✅BigCommerce✅
IntegrationSquareVolusion❌BigCommerce✅
IntegrationQuickBooksVolusion✅BigCommerce✅
IntegrationMailchimpVolusion✅BigCommerce✅
IntegrationAmazonVolusion✅BigCommerce✅
IntegrationeBayVolusion✅BigCommerce✅
IntegrationShipStationVolusion✅BigCommerce✅
IntegrationAPIVolusion✅BigCommerce✅
IntegrationZapierVolusion✅BigCommerce✅

Both Volusion and BigCommerce let you connect with third-party tools (like payment gateways and analytics), but BigCommerce offers a larger app marketplace and more flexible integration ecosystem with a robust open API. This makes it easier to connect custom software and enterprise systems, including headless commerce or advanced POS/ERP links. Volusion’s marketplace is smaller with far fewer apps and more limited API access, which can make connecting niche tools or complex third-party systems more challenging.

FactorPCI ComplianceVolusionProvides PCI-certified hosting and processes payments through compliant gateways.BigCommerceMaintains PCI DSS Level 1 certification and handles compliance for all stores.
FactorSSL EncryptionVolusionIncludes free SSL certificates for all stores to secure customer data.BigCommerceOffers free SSL certificates and supports custom SSL for added protection.
FactorUptime GuaranteeVolusionDelivers 99.9% uptime with monitored hosting infrastructure.BigCommercePromises 99.99% uptime and uses global data centers for high reliability.
FactorData PrivacyVolusionFollows standard privacy practices and allows store owners to manage customer data.BigCommerceOffers GDPR tools and advanced privacy controls for customer data management.
FactorFraud ProtectionVolusionIntegrates with third-party fraud detection tools for added security.BigCommerceIncludes built-in fraud protection and supports advanced risk management apps.

BigCommerce leads in security and compliance with stronger uptime, advanced privacy controls, and built-in fraud protection, while Volusion covers the essentials but offers fewer advanced options. Volusion’s straightforward approach works well for smaller stores, but BigCommerce’s robust infrastructure and compliance features give you more peace of mind as your business scales.

FactorUser InterfaceVolusionFeatures a clean, simple dashboard that’s easy for beginners to navigate.BigCommerceOffers a modern, customizable interface with more advanced options for experienced users.
FactorOnboardingVolusionProvides guided setup and helpful tutorials for new store owners.BigCommerceIncludes step-by-step onboarding and in-app tips, but can feel overwhelming due to feature depth.
FactorStore SetupVolusionStreamlines product uploads and store design with straightforward tools.BigCommerceSupports bulk product imports and advanced customization, but setup takes longer.
FactorCustomer SupportVolusionOffers live chat, email, and phone support with a focus on quick answers.BigCommerceDelivers 24/7 support and a large knowledge base, but response times can vary.

Volusion is easier for newcomers to pick up and run with, while BigCommerce offers more power and flexibility for users willing to invest time in learning the platform. Volusion’s simplicity is its biggest strength, which is great if you want to skip the overwhelm, while BigCommerce’s interface is better-suited for deeper customization and is worth it if you don’t mind a steeper learning curve.

Volusion

Pros
  • Built-in mobile-responsive themes for quick site setup
  • Inventory tracking with low-stock alerts and variant management
  • Straightforward recurring payment and subscription setup
Cons
  • Limited built-in multi-channel selling options
  • SEO tools are basic compared to more advanced platforms
  • Transaction fees apply unless using Volusion Payments

BigCommerce

Pros
  • You can easily customize your store with its flexible design tools.
  • Your team benefits from strong SEO features that boost visibility.
  • You get reliable performance with fast loading times.
Cons
  • Your team might find the learning curve a bit steep.
  • You could encounter limitations with multi-language support.
  • You might need more advanced reporting tools for detailed insights.

Volusion

Volusion builds and manages online stores with sales tools.
Volusion builds and manages online stores with sales tools.
  1. Small Retail StoresVolusion’s simple inventory management and barcode tools let brick-and-mortar retailers bring their products online easily.
  2. Subscription Box CompaniesThe recurring billing feature supports subscription products and auto-charging without special add-ons.
  3. Apparel BrandsVariant support for sizes and colors, plus inventory controls, make it great for fashion sellers.
  4. DTC StartupsFast onboarding, mobile themes, and guided store setup mean new DTC brands can launch with no IT team.
  5. Hobby and Craft SellersStraightforward product management, low learning curve, and payment flexibility help crafters and hobby shops scale online.
  6. Food and Beverage MerchantsFeatures like Deal of the Day and in-built tax tools streamline selling regulated or perishable items.

BigCommerce

BigCommerce is an ecommerce platform to build and manage stores.
BigCommerce is an ecommerce platform to build and manage stores.
  1. Fashion RetailersBigCommerce’s flexible design tools let you create visually appealing stores that attract fashion-savvy customers.
  2. Electronics StoresIts strong SEO features help your tech products reach a wider audience, boosting your online presence.
  3. Mid-Sized BusinessesBigCommerce supports scalability, allowing your business to grow without hitting platform limitations.
  4. Marketing TeamsThe SEO capabilities enable your team to enhance your brand’s visibility and drive more traffic.
  5. Home Goods RetailersYou can benefit from reliable performance and fast loading times, ensuring a smooth shopping experience for your customers.
  6. Digital AgenciesBigCommerce’s customizable design options let your agency craft unique, branded experiences for clients.

Who Should Use Volusion, and Who Should Use BigCommerce?

Volusion is a smart pick for small businesses, solo entrepreneurs, or teams that want a straightforward ecommerce website builder without a steep learning curve or complex setup. If you value simplicity, quick launches, and a budget-friendly approach, Volusion fits the bill.

BigCommerce is better for established brands, fast-growing retailers, or teams with technical resources who need advanced features, deep integrations, and room to scale. Choose BigCommerce if you want to sell across multiple channels, manage large catalogs, or future-proof your ecommerce operations.

App MarketplaceVolusion

Features a smaller app store with fewer third-party add-ons.

BigCommerce

Boasts a large app marketplace with extensive integrations and add-ons.

AutomationVolusion

Includes simple automation for inventory and order management.

BigCommerce

Supports advanced automation, including marketing and fulfillment workflows.

CustomizationVolusion

Offers basic design tools and limited theme flexibility.

BigCommerce

Provides advanced customization with access to code and a wider theme library.

POS IntegrationVolusion

Includes its own built-in POS system.

BigCommerce

Relies on third-party apps for POS.

Sales Channel SupportVolusion

Focuses on online store sales with limited marketplace integrations.

BigCommerce

Enables multi-channel selling across Amazon, eBay, and social platforms.

Customer Support

Both provide multi-channel support options, including live chat, email, and phone, to help you resolve issues quickly.

Inventory Management

Each platform lets you track inventory, manage stock levels, and automate low-stock alerts.

Mobile Responsiveness

Both offer mobile-friendly themes and storefronts, so your site looks and works great on any device.

PCI Compliance

Both platforms provide PCI-compliant hosting and payment processing, ensuring secure transactions for your customers.

Shopping Cart

Both include a hosted shopping cart system to build a full ecommerce store.