Recensione di Wrike: vantaggi, svantaggi, funzionalità e prezzi
Wrike is an ecommerce ERP software for retail and ecommerce teams that need to manage projects, operations, and cross-departmental workflows in one place. I'd consider it if you want more adaptability and a shorter implementation timeline than a traditional ERP like NetSuite, while still getting the centralized visibility that larger or fast-scaling operations need.
Wrike Evaluation Summary
- From $10/user/month (billed annually)
- Free plan + 14-day free trial + free demo available
Perché fidarsi dei nostri consigli sui software
Il nostro team testa e recensisce software dal 2012. In quanto leader del retail noi stessi, sappiamo quanto sia difficile — e importante — scegliere il software giusto.
Per questa guida, abbiamo valutato gli strumenti attraverso test pratici e ricerche indipendenti, assegnando un punteggio agli strumenti in base ai nostri criteri di selezione.
Le nostre recensioni riflettono il nostro giudizio indipendente, non un discorso di vendita.
Wrike Overview
In my opinion, Wrike is a solid choice for teams needing a flexible ecommerce ERP tool. Its standout features like customizable dashboards and strong integration capabilities make it appealing. However, its pricing might be a downside for budget-conscious businesses. Wrike excels in project management for marketing and creative teams, thanks to its robust task management and collaboration features. It might not be the best fit for small businesses with simple needs due to its complexity. When compared to other tools, like Asana, Trello, or Clickup, Wrike's interface and integrations give it an edge, although onboarding can be smoother. Overall, it's a worthy consideration if your team values flexibility and detailed project tracking.
pros
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You can customize dashboards to fit your team's workflow.
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Task management tools simplify tracking your projects.
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Collaboration features improve team communication.
cons
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The interface might feel overwhelming at first.
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Learning all features can take time.
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Some users find customer support response times slow.
Is Wrike Right For Your Needs?
Who Would be a Good Fit for Wrike?
Wrike is ideal for marketing teams and creative agencies that need detailed project tracking. Its customizable dashboards and strong task management features help your team stay organized. If you're in a fast-paced environment, Wrike's collaboration tools ensure everyone stays in the loop. For departments handling multiple projects, Wrike's ability to manage tasks and timelines is invaluable. If you need to integrate various workflows, Wrike's flexibility makes it a strong choice.
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Marketing Teams
Wrike's task management and collaboration tools keep your campaigns on track and your team aligned.
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Creative Agencies
Its customizable dashboards help you manage multiple client projects efficiently and keep everyone informed.
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Project Managers
Wrike simplifies project tracking with its intuitive interface and detailed task management capabilities.
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Large Enterprises
The software’s robust features and scalability make it suitable for managing complex projects across departments.
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Remote Teams
Wrike's collaboration features make communication seamless, ensuring everyone stays connected and productive.
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Product Development
Its detailed project timelines and task management tools help streamline your product launch processes.
Who Would be a Bad Fit for Wrike?
Wrike might not suit small businesses or startups with straightforward project needs. Its robust features can be overwhelming if your team doesn't require complex project management tools. If you have limited resources for training, Wrike's learning curve could be a challenge. For teams that prefer a simple interface and quick setup, Wrike's detailed features may feel excessive. Additionally, if immediate customer support is crucial, you might find Wrike's response times lacking.
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Small Startups
The complexity of Wrike's features can overwhelm small teams with basic project management needs.
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Freelancers
Wrike's extensive capabilities might be more than necessary for managing individual projects.
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Non-Technical Teams
If your team struggles with tech, Wrike's interface could pose a challenge.
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Budget-Conscious Companies
The cost of Wrike might not justify its features for those looking to minimize expenses.
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Simple Task Management
For managing basic tasks, Wrike's detailed features can feel unnecessary.
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Immediate Support Needs
If quick customer support is a priority, Wrike's response times might not meet your expectations.
La Nostra Metodologia di Recensione
Come Testiamo e Valutiamo gli Strumenti
Abbiamo trascorso anni a costruire, perfezionare e migliorare il nostro sistema di test e valutazione dei software. Il nostro schema di valutazione è progettato per cogliere le sfumature della selezione dei software e per comprendere cosa rende uno strumento efficace, concentrandosi su aspetti critici del processo decisionale. Qui sotto puoi vedere esattamente come funzionano i nostri test e valutazioni attraverso sette criteri. Questo ci permette di fornire una valutazione imparziale del software basata su funzionalità principali, caratteristiche distintive, facilità d’uso, onboarding, supporto clienti, integrazioni, recensioni dei clienti e rapporto qualità-prezzo.
Funzionalità di base (25% della valutazione finale)
Il punto di partenza della nostra valutazione è sempre la funzionalità principale dello strumento. Ha le funzioni e le caratteristiche di base che un utente si aspetterebbe? Alcune di queste funzionalità sono bloccate a piani tariffari di livello superiore? Alla base, ci aspettiamo che uno strumento regga il confronto con le capacità minime dei suoi concorrenti.
Caratteristiche distintive (25% della valutazione finale)
Successivamente valutiamo caratteristiche distintive e non comuni che vadano oltre la normale funzionalità presente in strumenti simili. Un punteggio alto riflette funzionalità specializzate o uniche che rendono il prodotto più veloce, efficiente o che offrano valore aggiunto all’utente. Valutiamo anche quanto sia facile integrare il software con altri strumenti della consueta infrastruttura tecnologica per espanderne la funzionalità e l’utilità. Gli strumenti che offrono molte integrazioni native, connessioni di terze parti e accesso API per costruire integrazioni personalizzate ottengono il punteggio più alto.
Facilità d’uso (10% della valutazione finale)
Consideriamo quanto sia rapido e semplice eseguire le attività definite nelle funzionalità di base utilizzando lo strumento. I software che ottengono un punteggio alto sono ben progettati, intuitivi, offrono app mobili, modelli pronti e rendono compiti complessi relativamente semplici.
Onboarding (10% della valutazione finale)
Sappiamo quanto sia importante una rapida adozione da parte del team per una nuova piattaforma, quindi valutiamo quanto sia facile imparare a usare uno strumento con una formazione minima. Esaminiamo quanto tempo impiega un membro del team a configurarsi e iniziare a utilizzare lo strumento senza esperienza. Le soluzioni con punteggi elevati richiedono poco o nessun supporto.
Supporto clienti (10% della valutazione finale)
Valutiamo quanto sia rapido e facile ricevere assistenza e trovare aiuto tramite telefono, live chat o base di conoscenza. Gli strumenti e le aziende che forniscono un supporto in tempo reale ottengono i punteggi migliori, mentre i chatbot hanno i punteggi più bassi.
Recensioni dei clienti (10% della valutazione finale)
Oltre ai nostri test e valutazioni, consideriamo il net promoter score dei clienti attuali e passati. Esaminiamo la loro propensione, data la possibilità, a scegliere nuovamente lo strumento per le sue funzionalità di base. Un punteggio elevato riflette un alto net promoter score da clienti attuali o passati.
Rapporto qualità-prezzo (10% della valutazione finale)
Infine, considerando tutti gli altri criteri, valutiamo il prezzo medio dei piani base rispetto alle funzionalità fondamentali e teniamo in considerazione il valore degli altri criteri di valutazione. Il software che offre di più, a meno, ottiene punteggi più alti.
Core Features
Task Management
Easily create, assign, and use list or kanban views track tasks to keep your projects organized. Your team can see progress at a glance.
Custom Workflows
Tailor workflows to match your team's specific needs, ensuring everyone follows the right process. This flexibility boosts productivity.
Time Tracking
Monitor how much time your team spends on tasks to better manage resources. It helps identify areas for efficiency improvements.
Collaboration Tools
Share files, communicate within tasks, and receive notifications to keep your team aligned. It reduces email clutter and enhances teamwork.
Dashboard Customization
Design dashboards that highlight the most important data for your team. This feature allows you to focus on what matters most.
Reporting and Analytics
Generate real-time reports to understand project performance and make informed decisions. These insights help you improve future projects.
Standout Features
Gantt Charts
Visualize project timelines and dependencies to better manage complex projects. This feature makes planning more intuitive and effective.
Request Forms
Standardize how you receive work requests to ensure all necessary information is captured. It streamlines the intake process and reduces back-and-forth communication.
Ease of Use
Wrike's user interface is intuitive, but it can feel overwhelming for newcomers due to its extensive features. Once you get the hang of it, navigating through tasks and customizing dashboards becomes straightforward. The drag-and-drop functionality in Gantt charts simplifies project planning. However, if your team isn’t tech-savvy, the learning curve might be a hurdle. Overall, Wrike offers a solid balance between functionality and usability, making it a viable option for teams willing to invest time in learning.
Onboarding
Wrike offers a structured onboarding experience with tutorials and guides to help new users get started. However, the comprehensive feature set can make the onboarding process feel lengthy. The available resources, such as webinars and community forums, are valuable for learning. If your team is new to complex software, expect a learning curve. Despite this, the support provided ensures that you can gradually unlock Wrike's full potential, making it worth the initial effort.
Customer Support
Wrike provides multiple support options, including email and live chat, but some users find response times slower than expected. The help center and community forums offer valuable self-service resources. If your team requires immediate assistance, the delay might be frustrating. However, once connected, the support team is knowledgeable and helpful. Overall, while support is reliable, it could be more prompt to better meet your team's needs.
Integrations
Wrike integrates with Microsoft Teams, Slack, Adobe Creative Cloud, Salesforce, Google Workspace, Dropbox, Microsoft Outlook, HubSpot, Jira, and Zendesk. Wrike also offers an API and connects with third-party integration tools.
Value for Money
Wrike gives solid work and project management value for teams that need structure, and users often like that you can start with a free plan and a free 14-day trial to test before buying. Wrike’s pricing feel justified as you get more features and automation tailored to your team’s work complexity with each tier, and the newer Apex tier brings advanced workflows and analytics for big teams while pricing stays custom.
- Free: $0 per user/month. Basic task and project tools to start organizing work.
- Team: $10 per user/month. Adds dashboards, Gantt charts, and enhanced project views.
- Business: $25 per user/month. Includes advanced workflows, resource planning, and deeper customization.
- Pinnacle: Contact sales. Adds advanced reporting, BI, and expanded enterprise features.
- Apex: Contact sales. Top-tier plan with enterprise-grade workflows, AI tools, and integrations.
New Product Updates from Wrike
Wrike Activity Reports Add Actor Type Details
Wrike has enhanced Activity Reports to improve audit clarity and admin oversight. You can now see not just what changed, but the type of actor that made the change, making it easier to trace sources and validate governance. Highlights include:
- Actor Type: Identifies whether changes came from the UI, Automation, Wrike Agents, API, or MCP.
- App Name: Shows the application involved in a change when available.
- Client ID: Adds client identification details for applicable activity.
- Actor Type Filters: Lets admins filter reports by the source of changes.
- Audit Visibility: Helps teams distinguish human, automated, API, and AI-driven activity.
Visit Wrike’s official site for more details.
Wrike Adds Custom Color Palettes for Dashboards
Wrike has introduced Dashboards Color Customization to help teams make dashboards clearer and more consistent at a glance. You can create custom color palettes and reuse them across dashboard widgets to match your team’s terminology and visual standards. Highlights include:
- Custom Color Palettes: Lets users build color palettes for individual dashboards.
- Widget-Wide Styling: Applies palette colors across dashboard widgets, workflow statuses, and custom fields.
- Color Controls: Supports HEX codes, eyedropper selection, and reusable color presets.
- Design Preview: Lets users preview dashboard colors in light and dark mode before saving.
- Widget Reset: Allows individual widgets to revert to default colors without changing the full dashboard.
- Dashboard-Level Scope: Keeps customization limited to the selected dashboard without changing account-wide colors.
Visit Wrike’s official site for more details.
Wrike AI Agents Create Full Blueprints and Formatted Items
Wrike AI Agents can create complete blueprint structures in one step and generate formatted descriptions with headings, lists, checkboxes, bold text, and highlights. These updates reduce manual setup for standardized workflows. Highlights include:
- Blueprint Creation: Creates parent items and subtasks from a selected blueprint in one step.
- Standardized Workflows: Launches predefined project structures automatically when triggered.
- Rich Descriptions: Generates formatted content with headings, bullets, checkboxes, bold text, and highlights.
- Formatting Preservation: Keeps rich formatting in execution logs and the testing playground.
Visit Wrike’s official site for more details.
Wrike Adds Successors Column for Task Dependencies
Wrike adds a Successors column to Table and Gantt views with direct dependency editing and bi-directional syncing with Predecessors. This gives teams a clearer way to manage downstream task relationships. Highlights include:
- Successors Column: Shows which downstream tasks depend on the current task.
- Direct Editing: Lets users add or edit dependencies using row numbers, dependency types, and lag duration.
- Bi-Directional Sync: Updates the Predecessors column automatically when successor relationships change.
- Table and Gantt Support: Makes the column available in both Table view and the Gantt chart table.
Visit Wrike’s official site for more details.
Wrike Adds Reference Lines and Custom Field Calculation Controls
Wrike lets users add reference lines to column, bar, line, and area charts, while calculated custom fields can now be computed per line or per group. These updates give teams more control over how targets, thresholds, and formula-based metrics appear in dashboards. Highlights include:
- Reference Lines: Adds target, threshold, or benchmark lines to supported Dashboard charts.
- Custom Labels: Lets users customize reference line labels and colors.
- Per-Line Calculations: Applies calculated field formulas to each row before summarizing results.
- Per-Group Calculations: Applies formulas after grouped values are totaled for metrics such as ROI.
Visit Wrike’s official site for more details.
Wrike Adds Organization-Wide AI Usage Tracking
Wrike gives Account Admins a dedicated AI Usage view to monitor AI Essentials and AI Elite activity across the organization, including monthly trends and breakdowns by user, feature, and Agent. Admins can also export the data to CSV for deeper reporting and analysis. Highlights include:
- AI Usage Trends: Tracks monthly AI usage across the organization.
- User Breakdown: Shows usage by individual users.
- Feature and Agent Breakdown: Separates usage by AI features and Agents.
- CSV Export: Exports usage data for further reporting and analysis.
Visit Wrike’s official site for more details.
Wrike Inbox Adds Search and Notification Filters
Wrike Inbox adds keyword search across all Inbox sections and filters for Approvals and @mentions. The update makes it easier to narrow notifications and manage only the results that match the current search. Highlights include:
- Inbox Search: Searches notifications across Incoming, Sent, and Archive.
- Approval Filters: Lets users filter Inbox activity to show approval-related notifications.
- @Mention Filters: Helps users focus on notifications where they were mentioned.
- Targeted Bulk Actions: Applies actions such as Mark as unread and Archive all only to matched search results.
Visit Wrike’s official site for more details.
Wrike AI Agents Add Dynamic Mentions, Teams Alerts, and New Templates
Wrike AI Agents add dynamic role-based @mentions, people-field actions, Teams group chat notifications, timed pauses, and new prebuilt agent templates. The updates give teams more flexibility to automate assignments, notifications, and time-dependent workflows. Highlights include:
- Dynamic @Mentions: Resolves authors, assignees, approvers, and followers into live @mentions at runtime.
- People Field Support: Lets agents read people-type custom fields and use those users for assignments or notifications.
- Teams Group Chats: Sends notifications directly to Microsoft Teams group chats with links back to Wrike items.
- Wait Before Acting: Lets agents pause for a specified time before executing actions.
- Prebuilt AI Agents: Adds Revision Tracker, Project Coordinator, and Missed Deadline agent templates.
Visit Wrike’s official site for more details.
Wrike MCP v2 Expands Search and Item Management
Wrike MCP v2 adds unified search, readable field values, numeric ID support, hierarchy tools, and support for creating multiple items in one call. The update improves how supported AI assistants retrieve, interpret, and manage Wrike work items. Highlights include:
- Unified Search: Searches tasks, folders, projects, and Custom Item Types with expanded filtering.
- Clearer Results: Resolves people, statuses, parent items, and custom field values into readable names.
- Numeric ID Support: Uses the same numeric IDs shown in Wrike for more reliable links and fewer parameter errors.
- Hierarchy Navigation: Adds tools for reading item children and navigating nested work structures.
- Multi-Item Creation: Supports creating several Wrike items in a single call.
Visit Wrike’s official site for more details.
Wrike Adds Flexible Board Grouping and Calendar Filters
Wrike adds single-select and multi-select field grouping in Board View, cleaner filtered layouts, and expanded Calendar widget filtering for tasks and projects. These updates give teams more control over how work is grouped, filtered, and reviewed. Highlights include:
- Custom Board Columns: Groups Board View columns using single-select or multi-select custom fields in addition to workflow statuses.
- Flexible Swimlanes: Creates horizontal swimlanes using custom fields instead of limiting grouping to assignees.
- Cleaner Board Filtering: Hides empty columns and swimlanes when filters are applied.
- Expanded Calendar Filters: Filters widgets by parent, item type, assignee, status, start date, and due date.
- AND/OR Logic: Combines multiple filter conditions to create more precise Calendar views.
- Tasks and Projects: Displays both tasks and projects within the same Calendar widget.
Visit Wrike’s official site for more details.
Wrike Specs
- API
- Batch Permissions & Access
- Budgeting
- Calendar Management
- Collaboration Support
- Contact Management
- Contact Sharing
- Customer Management
- Dashboard
- Dashboards
- Data Export
- Data Import
- Data Visualization
- Dependency Tracking
- Document Sharing
- Expense Tracking
- External Integrations
- File Sharing
- Gantt Charts
- Kanban Boards
- Multi-User
- Notifications
- Project Management
- Resource Management
- Scheduling
- Task Scheduling/Tracking
- Third-Party Plugins/Add-Ons
- Time Management
- Travel Management
- Workflow Management
Wrike FAQs
How does Wrike handle data security and compliance?
Can I customize Wrike to fit my team's workflow?
Is Wrike suitable for remote teams?
Does Wrike offer training resources for new users?
How does Wrike support project management?
What mobile options does Wrike offer?
How scalable is Wrike for growing businesses?
Can Wrike help with resource management?
Wrike Company Overview & History
Wrike, Inc. is a project management software company founded in 2006 by Andrew Filev, with its headquarters located in San Jose, California. As of October 2023, Wrike employs around 1,000 people and has offices in various locations, including India, Dallas, and Dublin. Known for its work culture and innovative project management solutions, Wrike serves notable clients across different industries. It was acquired by Citrix Systems in 2021 for $2.25 billion and later transitioned to ownership under Vista Equity Partners and Evergreen Coast Capital in 2022.
Wrike Major Milestones
- 2006: Founded by Andrew Filev.
- 2012: Received $1 million in investment.
- 2013: Secured $10 million in funding.
- 2021: Acquired by Citrix Systems for $2.25 billion.
- 2022: Transitioned to ownership under Vista Equity Partners and Evergreen Coast Capital.
