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I sistemi di ordinazione online sono piattaforme digitali che permettono ai tuoi clienti di effettuare ordini e pagare per cibo o prodotti direttamente dal tuo sito web, app o canale di terze parti. Se stai cercando i migliori sistemi di ordinazione online, probabilmente vuoi aumentare le vendite, ridurre gli errori manuali e soddisfare le crescenti aspettative dei clienti in termini di comodità e velocità. Con così tante opzioni disponibili — ciascuna con diverse integrazioni, modelli di prezzo e funzionalità di personalizzazione — può essere difficile capire quale piattaforma sia davvero adatta al tuo ristorante o negozio. Questa lista ti aiuterà a confrontare rapidamente le migliori soluzioni per il 2026, così potrai prendere una decisione consapevole e informata per la tua attività.

Perché Fidarti delle Nostre Recensioni sui Software

Riepilogo dei migliori sistemi di ordinazione online

Questa tabella comparativa riassume i dettagli dei prezzi delle mie migliori scelte di sistemi di ordinazione online per aiutarti a trovare quello più adatto al tuo budget e alle esigenze della tua attività.

Recensioni sui sistemi di ordinazione online

Qui di seguito trovi i miei riepiloghi dettagliati dei migliori sistemi di ordinazione online che sono entrati nella mia lista selezionata. Le mie recensioni ti offrono una panoramica dettagliata delle caratteristiche, integrazioni e prezzi di ciascuna piattaforma per aiutarti a trovare quella migliore per te.

Best for quick menu setup

  • Free plan available
  • Pricing upon request
Visit Website
Rating: 4.9/5

If you need to get your restaurant’s menu online fast, GloriaFood is built for speed and simplicity. It’s a strong fit for small restaurants, cafes, and takeout spots that want to launch online ordering without a long setup process. GloriaFood helps you create and publish a digital menu in minutes, so you can start accepting orders right away.

Why I Picked GloriaFood

Getting a menu online quickly can be a real challenge for many restaurants, and that’s exactly where GloriaFood shines. I picked it because its menu builder is designed for rapid setup, letting you add dishes, categories, and modifiers in just a few clicks. The platform also offers instant menu publishing, so your updates go live right away without any delays. For restaurants that need to start taking online orders as soon as possible, GloriaFood’s focus on quick menu setup makes it a practical choice.

GloriaFood Key Features

Some other features that make GloriaFood appealing for online ordering include:

  • Table Reservation System: Allow customers to book tables directly through your website or app.
  • Order Notifications: Receive instant alerts for new orders via email, SMS, or the mobile app.
  • Multi-Language Support: Offer your menu and ordering process in several different languages.
  • Promo Code Management: Create and manage discount codes for special offers and promotions.

GloriaFood Integrations

Integrations include Facebook, WordPress, Wix, Weebly, Squarespace, Drupal, Joomla, Google Business Profile, Yelp, TripAdvisor, and Instagram.

Pros and Cons

Pros:

  • Built-in table reservation system for dine-in management
  • Unlimited orders accepted with no commission fees on sales
  • Menu setup process is fast with intuitive drag-and-drop tools

Cons:

  • No built-in driver network for managing local deliveries
  • Reporting and analytics features are basic and not customizable

Best for multi-location management

  • 30-day free trial available
  • From $49/location/month
Visit Website
Rating: 5/5

Square Online is a general-purpose ecommerce website builder that includes built-in tools for online ordering, making it a flexible option for restaurants that want a simple way to sell food alongside other products or services. Rather than being designed specifically for restaurant workflows, it focuses on helping businesses quickly launch branded websites with integrated checkout and payment processing.

Why I Picked Square Online

Managing online orders for several locations can get complicated fast, which is why I picked Square Online for its multi-location management strengths. The platform lets you control menus, pricing, and inventory for each site from a single dashboard, so you don’t have to juggle separate systems. You can also route orders to the right location automatically based on customer address or pickup selection. 

Restaurants can use Square Online to create customizable ordering pages, offer pickup and delivery options, and manage menus within the broader context of a full ecommerce storefront. It also supports features like item modifiers, basic inventory tracking, and order notifications, which make it functional for food service use cases.

Square Online Key Features

In addition to its multi-location management tools, Square Online offers several other features worth noting:

  • Order Scheduling: Let customers place orders for future pickup or delivery times.
  • Curbside Pickup Support: Enable customers to request curbside pickup directly from their online order.
  • Built-In Marketing Tools: Access email and SMS marketing features to promote your online store.
  • Customizable Website Templates: Choose from a variety of templates to design your branded online ordering site.

Square Online Integrations

Integrations include DoorDash, Postmates, Deliverect, Uber Eats, Facebook, Instagram, Google, Cash App, QuickBooks, Wix, and WooCommerce.

Pros and Cons

Pros:

  • Real-time inventory syncs between online and in-person sales
  • Built-in curbside pickup and local delivery options available
  • Centralized dashboard manages menus and orders for all locations

Cons:

  • Occasional payment delays and account freezes
  • Customer support is not available 24/7 for all users
  • Advanced reporting features require upgrading to higher plans

Best for commission-free restaurant orders

  • Not available
  • Pricing upon request

ChowNow is designed for restaurants that want to accept online orders without paying commission fees on every sale. It’s a strong fit for independent restaurants and local chains looking to keep more of their profits and maintain control over their customer relationships. ChowNow helps you set up branded ordering on your website, app, and social channels, so you can reach customers wherever they are.

Why I Picked ChowNow

ChowNow stands out for restaurants that want to avoid commission fees on every online order. I picked it because it gives you full control over your ordering channels, letting you keep all your revenue from direct orders. The platform offers branded web and mobile ordering, so your customers always interact with your restaurant’s identity—not a third-party marketplace. ChowNow also supports direct integration with your website and social media, making it easy to capture orders from multiple digital touchpoints without extra costs.

ChowNow Key Features

Some other features that make ChowNow a strong choice for online ordering include:

  • Order Scheduling: Let customers place orders in advance for pickup or delivery at a specific time.
  • Menu Management: Update menu items, prices, and availability in real time across all ordering channels.
  • Customer Insights Dashboard: Access detailed analytics on order trends, customer behavior, and sales performance.
  • Marketing Tools: Use built-in email marketing and promotional tools to reach and retain your customers.

ChowNow Integrations

Integrations include Toast, Square, Revel, Clover, Lightspeed, Oracle MICROS, DoorDash, Uber Eats, Grubhub, and Yelp.

Pros and Cons

Pros:

  • Supports order scheduling for both pickup and delivery
  • Built-in marketing tools for email campaigns and promotions
  • Branded ordering experience across website, app, and social channels

Cons:

  • Customer support response times can be inconsistent during peak hours
  • Reporting features may lack depth for advanced analytics needs

Best with integrated POS features

  • Free demo available
  • From $69/month

Restaurants looking for a tightly connected online ordering and in-person sales experience often turn to Toast Online Ordering. This platform is designed for food service businesses that want their online orders to flow directly into their POS system without manual entry. Toast helps unify order management, menu updates, and reporting across both digital and on-premise channels.

Why I Picked Toast Online Ordering

For restaurants that want their online and in-person operations to work together without friction, Toast Online Ordering stands out for its integrated POS features. Orders placed online are sent directly to the kitchen and synced with in-house sales, so there’s no need for manual entry or separate systems. I picked Toast because it lets you manage menus, inventory, and reporting from a single dashboard, which helps keep everything consistent across channels. This level of integration is especially valuable for busy restaurants that need to keep service running smoothly both online and on-site.

Toast Online Ordering Key Features

Some other features that make Toast Online Ordering appealing for restaurants include:

  • Contactless Payment Options: Let customers pay online or in-person using contactless methods.
  • Loyalty Program Integration: Build and manage customer loyalty programs directly within the platform.
  • Customizable Order Notifications: Set up alerts for staff and customers about order status changes.
  • Third-Party Delivery Integration: Connect with popular delivery services to expand your reach.

Toast Online Ordering Integrations

Integrations include 7shifts, Adentro, Apicbase, Appfront, Atlas, Axial Shift, Backbar, BarTrack, BeerBoard, and xtraCHEF.

Pros and Cons

Pros:

  • Built-in loyalty and gift card programs support customer retention
  • Menu updates apply across online and in-person channels simultaneously
  • Online orders sync instantly with in-house POS and kitchen systems

Cons:

  • Reporting features are less flexible than some competitors
  • Hardware requirements can be costly for smaller restaurants

Best for branded website customization

  • Free demo available
  • Pricing upon request

Restaurants looking to create a highly customized, branded online ordering experience often turn to BentoBox. This platform is designed for hospitality businesses that want full control over their website’s look, feel, and customer journey. With BentoBox, you can build a site that matches your brand while managing orders, menus, and promotions in one place.

Why I Picked BentoBox

For restaurants that want their online ordering system to reflect their unique brand, BentoBox stands out for its website customization options. You can design a site with custom layouts, fonts, and imagery that match your restaurant’s identity, rather than relying on generic templates. I appreciate how BentoBox lets you control the customer journey, from menu browsing to checkout, so every touchpoint feels on-brand. This level of customization is especially valuable for businesses that see their website as an extension of their in-person experience.

BentoBox Key Features

Some other features that make BentoBox appealing for online ordering include:

  • Automated Order Notifications: Send real-time order updates to both staff and customers.
  • Integrated Gift Card Sales: Sell and redeem digital gift cards directly through your website.
  • Marketing and SEO Tools: Access built-in tools for email marketing and search engine optimization.
  • Multi-Location Management: Manage menus, orders, and settings for multiple restaurant locations from one dashboard.

BentoBox Integrations

Integrations include Clover POS, Google, Facebook, Foursquare, Google Maps, Google Search, Google Local Pack, and QR Code Order & Pay.

Pros and Cons

Pros:

  • Menu management allows for quick updates and daily specials
  • Built-in marketing features include email campaigns and SEO tools
  • Custom website design tools support unique restaurant branding needs

Cons:

  • Mobile ordering experience can be inconsistent across devices
  • Not a purpose-built online ordering system, with ordering as a secondary feature

Best for UK and EU-based restaurant operations

  • Free demo available
  • From €99/month

If you’re looking for an online ordering system with built-in marketing automation, Flipdish is worth considering. This platform is designed for restaurants, cafes, and food businesses that want to drive repeat orders and customer engagement through targeted campaigns. Flipdish helps you automate SMS, email, and push notifications so you can reach customers with personalized offers and updates.

Why I Picked Flipdish

What sets Flipdish apart for online ordering is its focus on marketing automation tools that help restaurants build customer loyalty. The platform lets you set up automated SMS, email, and push notification campaigns, so you can send targeted promotions and reminders without extra manual work. I like that Flipdish includes built-in customer segmentation, making it easy to tailor messages based on order history or behavior. These features make Flipdish a strong choice if you want your online ordering system to actively support your marketing efforts.

Flipdish Key Features

Some other features that make Flipdish useful for online ordering include:

  • Customizable Online Menus: Update menu items, pricing, and images in real time.
  • White-Label Mobile Apps: Offer branded iOS and Android apps for direct customer ordering.
  • Order Management Dashboard: Track, manage, and fulfill orders from a centralized interface.
  • Loyalty Program Tools: Set up and manage digital loyalty programs to encourage repeat business.

Flipdish Integrations

Integrations include Uber Direct, Stuart, Google Business, POS systems, kitchen display systems, in-store kiosks, and an API for custom integrations.

Pros and Cons

Pros:

  • Real-time menu updates allow for quick changes and specials
  • Branded mobile apps support direct ordering and customer loyalty
  • Automated marketing campaigns help drive repeat customer orders

Cons:

  • May not align with region-specific needs outside its core markets
  • Limited relevance for businesses outside the UK and Europe

Best for mobile app ordering

  • Free demo available
  • Pricing upon request

For restaurants and cafes looking to launch their own branded mobile ordering app, Applova offers a tailored solution. The platform is designed for businesses that want to give customers a fast, app-based way to order and pay from their phones. Applova stands out by making it easy to create a custom mobile app that matches your brand and connects directly to your operations.

Why I Picked Applova

Mobile app ordering is where Applova really shines, making it a strong choice for businesses that want to offer a branded app experience. The platform lets you quickly launch a custom mobile app with your own logo, menu, and design, so customers can order directly from their phones. I appreciate that Applova supports features like push notifications and loyalty programs, which help keep customers engaged and coming back. For restaurants and cafes focused on mobile-first ordering, Applova delivers the tools needed to stand out.

Applova Key Features

Some other features that make Applova useful for mobile ordering include:

  • Order Ahead Functionality: Customers can schedule orders for pickup at a specific time.
  • QR Code Ordering: Diners can scan a QR code at the table to access the menu and place orders.
  • Multi-Location Management: Manage menus, pricing, and orders across several locations from one dashboard.
  • Real-Time Order Tracking: Staff and customers can view order status updates as they happen.

Applova Integrations

Native integrations are not currently listed by Applova.

Pros and Cons

Pros:

  • Offers order-ahead and scheduled pickup features for customer convenience
  • Supports QR code ordering for contactless in-store experiences
  • Branded mobile app ordering helps businesses build direct customer relationships

Cons:

  • Fewer third-party delivery service integrations compared to larger platforms
  • Limited visibility into customer data ownership and export options

Best for custom workflow automation

  • Free demo available
  • Pricing upon request

If your business needs an online ordering system that adapts to unique workflows, Ordering.co is built for flexibility. The platform is especially useful for restaurants, grocers, and retailers who want to automate and customize every step of the ordering and fulfillment process. With its focus on custom workflow automation, Ordering.co helps you design processes that match your exact operational needs.

Why I Picked Ordering.co

What sets Ordering.co apart is its focus on custom workflow automation, which is especially valuable for businesses with complex or non-standard processes. The platform lets you build and automate order flows, notifications, and fulfillment steps to match your exact requirements. I like that you can set up conditional logic and triggers, so orders move through your system in a way that fits your operations. For teams that need more than a one-size-fits-all solution, Ordering.co offers the flexibility to design workflows that truly fit.

Ordering.co Key Features

Some other features that make Ordering.co appealing for online ordering include:

  • White-Label Website Builder: Create a fully branded online ordering website with your own domain and design.
  • Multi-Vendor Marketplace Support: Allow multiple vendors or stores to operate within a single platform.
  • Integrated Delivery Management: Assign, track, and manage deliveries directly from the dashboard.
  • Customer Loyalty Programs: Set up points, rewards, and promotions to encourage repeat business.

Ordering.co Integrations

Native integrations are not currently listed by Ordering.co.

Pros and Cons

Pros:

  • Customer loyalty and rewards features are included in the platform
  • Built-in delivery management tools for dispatch and driver tracking
  • White-label website and app options for full brand control

Cons:

  • Some users report slow response times from customer support
  • Menu and design changes may require technical support or assistance

Best for independent pizzerias

  • Not available
  • Pricing upon request

If you run an independent pizzeria and want to compete with national chains, Slice is designed for you. This platform connects local pizza shops with online ordering, delivery coordination, and marketing tools tailored to the pizza business. Slice helps pizzerias manage digital orders and reach new customers without giving up control to third-party delivery apps.

Why I Picked Slice

Supporting independent pizzerias is at the core of what Slice offers, making it a strong fit for local pizza shops looking for an online ordering system. The platform provides a pizza-specific ordering interface that highlights menu customization, toppings, and specialty pies, which is essential for pizzerias. I like that Slice also handles delivery coordination and marketing outreach, helping small businesses attract and retain customers without relying on generic third-party apps. This focus on the unique needs of independent pizzerias sets Slice apart from broader restaurant ordering solutions.

Slice Key Features

Some other features that make Slice useful for pizzerias include:

  • Automated Order Printing: Orders are sent directly to in-store printers for kitchen staff.
  • Customer Insights Dashboard: Access data on repeat customers, order frequency, and top-selling items.
  • Mobile App Ordering: Customers can place orders through a dedicated Slice mobile app.
  • Integrated Payment Processing: Accept credit card payments online without needing a separate payment provider.

Slice Integrations

Native integrations are not currently listed by Slice.

Pros and Cons

Pros:

  • Offers a branded mobile app for direct customer ordering
  • Handles delivery coordination without requiring third-party delivery apps
  • Focuses on independent pizzerias with pizza-specific ordering features

Cons:

  • Menu updates and changes must be submitted through Slice support
  • Native integrations with POS and accounting systems are not listed

Altri sistemi di ordinazione online

Ecco alcune altre opzioni di sistemi di ordinazione online che non sono entrate nella mia lista selezionata, ma che vale comunque la pena considerare:

  1. Craver

    For native mobile ordering experiences

  2. Incentivio

    For AI-driven guest engagement

  3. Per Diem

    For subscription-based ordering models

How I Evaluate Online Ordering Systems

Online ordering systems are what sit between a restaurant operator paying 25% in marketplace commissions and one who owns their customer data, controls their brand, and keeps more margin on every order. When I evaluate tools in this category, I think about two layers: a baseline that every option on this list has to meet, and the differentiators that make one platform a better fit than another for specific operators and use cases.

Core Functionality (Table Stakes for This List)

For online ordering systems, the core functionality I test and evaluate is:

  • Menu management: I check whether you can run multiple menus with daypart scheduling, real-time 86ing, and modifier groups that handle complex customizations like pizza halves.
  • Order processing: Real-time order flow matters. I look for auto-accept options, audio alerts, order throttling during rushes, and clear status tracking from received to picked up.
  • Payment handling: PCI-compliant checkout with support for cards, Apple Pay, Google Pay, and tip handling at checkout. I also evaluate how refunds and voids are managed.
  • Branded ordering interface: Your storefront should look like yours, not a vendor's template. I evaluate mobile responsiveness, guest checkout, and reorder functionality for returning customers.
  • Order type flexibility: At minimum, pickup and delivery with scheduled ordering support. I look at how each platform handles delivery zones, minimum order rules, and estimated prep times.
  • POS integration: Online orders need to land directly in your kitchen without manual re-entry. I check which POS systems each platform connects with and how tightly that sync actually works.
  • Customer notifications: Automated confirmations, status updates via SMS or email, and estimated time displays. These reduce inbound calls and no-shows on pickup orders.

A tool has to deliver most of these capabilities to earn a spot on the list. From there, I consider what sets each tool apart.

Standout Features (What Separates the Picks)

Some platforms stand out with built-in loyalty or rewards programs that give operators tools to drive repeat business through automated perks or point systems. I also look at whether a system offers direct third-party delivery integration—connecting orders to drivers from services like DoorDash Drive so businesses can run delivery without hiring and managing their own fleet. Menu-level marketing tools, like targeted coupons or upsell prompts at checkout, are also differentiators I consider for maximizing ticket averages and first-party sales.

What I Weigh Beyond Features

Pricing model is the first thing I evaluate. A flat monthly fee versus a per-order commission can mean thousands in margin difference for a busy restaurant doing 200+ online orders a week. I also consider how well each system fits specific operator profiles—a single-location taco shop has very different needs than a 30-unit franchise group. Finally, I look at customer data ownership, because platforms that let you export customer emails and order history give you long-term marketing leverage that marketplace-dependent systems don't.

Come scegliere i sistemi di ordinazione online

È facile perdersi tra lunghi elenchi di funzionalità e strutture di prezzo complesse. Per aiutarti a rimanere concentrato durante il tuo processo di selezione del software, ecco una checklist di fattori da tenere presenti:

FattoreCosa considerare
ScalabilitàIl sistema gestirà i tuoi periodi di massimo traffico e la futura crescita? Chiedi dei limiti di volume degli ordini e del supporto multi-sede.
IntegrazioniSi connette nativamente con il tuo POS, gateway di pagamento, partner di consegna e strumenti di marketing? Verifica le integrazioni necessarie prima di selezionare.
PersonalizzazionePuoi adattare flussi di lavoro, brand e logica del menu per la tua attività? Valuta se hai bisogno di flussi d’ordine personalizzati o esperienze cliente uniche.
Facilità d’usoIl personale e i clienti troveranno l’interfaccia intuitiva? Prova il processo di ordinazione e la dashboard amministrativa per chiarezza e velocità.
Implementazione e onboardingQuanto tempo richiede l’installazione e quali risorse sono necessarie? Cerca supporto per la migrazione, formazione e documentazione chiara.
CostoI livelli di prezzo, le commissioni sulle transazioni e i costi extra sono trasparenti? Confronta il costo totale di proprietà, non solo le tariffe mensili.
SicurezzaIl sistema offre conformità PCI, cifratura dei dati e controlli di accesso utente? Chiedi ai fornitori come proteggono i dati dei clienti e dei pagamenti.
AssistenzaQuali canali di supporto sono disponibili e in quali orari? Considera se hai bisogno di assistenza 24/7 o di un account manager dedicato.

Cosa sono i sistemi di ordinazione online?

I sistemi di ordinazione online sono piattaforme digitali che consentono ai clienti di effettuare ordini di prodotti o servizi tramite un sito web o un'app mobile. Questi sistemi gestiscono l'intero processo dell'ordine, dalla navigazione del menu o del catalogo fino al pagamento e al monitoraggio dell'evasione. Aiutano le aziende ad automatizzare la ricezione degli ordini, ridurre gli errori manuali e fornire aggiornamenti in tempo reale sia al personale che ai clienti su più canali di vendita.

Funzionalità dei sistemi di ordinazione online

Quando scegli un sistema di ordinazione online, presta attenzione alle seguenti funzionalità chiave:

  • Gestione del menu: Ti permette di creare, aggiornare e organizzare le offerte di prodotti, i prezzi e le descrizioni in tempo reale, così che i clienti possano consultarle e ordinare.
  • Tracciamento degli ordini: Fornisce aggiornamenti di stato in tempo reale sia per il personale che per i clienti, dalla conferma dell'ordine alla preparazione fino alla consegna o al ritiro.
  • Gestione dei pagamenti: Supporta pagamenti online sicuri, inclusi carte di credito, portafogli digitali e a volte pagamento alla consegna, con sistemi integrati di prevenzione delle frodi.
  • Notifiche al cliente: Invia avvisi automatici tramite email, SMS o notifiche in app per tenere i clienti informati sullo stato dell'ordine e sul tempo stimato di consegna.
  • Gestione delle consegne: Assegna, traccia e gestisce i fattorini oppure si integra con servizi di consegna esterni per coordinare l'evasione degli ordini.
  • Personalizzazione del branding: Permette di adattare l'aspetto grafico del sito o dell'app di ordinazione per rispecchiare l'identità del tuo marchio.
  • Reportistica e analisi: Offre dashboard e report sulle vendite, sulle tendenze degli ordini e sul comportamento dei clienti per aiutare a prendere decisioni informate.
  • Supporto multi-sede: Consente la gestione centralizzata di menu, ordini e reportistica su più sedi o franchising da un'unica piattaforma.
  • Fidelizzazione e promozioni: Ti permette di creare programmi fedeltà, sconti e campagne promozionali per incentivare gli ordini ripetuti e aumentare il valore degli ordini.

Vantaggi dei sistemi di ordinazione online

Implementare sistemi di ordinazione online offre numerosi vantaggi per il tuo team e la tua azienda. Ecco alcuni dei principali benefici a cui puoi aspirare:

  • Maggiore precisione negli ordini: La ricezione automatica degli ordini riduce gli errori di inserimento manuale e assicura ai clienti esattamente ciò che hanno richiesto.
  • Elaborazione più rapida degli ordini: Il tracciamento e le notifiche in tempo reale aiutano il personale a evadere gli ordini rapidamente e tengono informati i clienti.
  • Canali di vendita ampliati: Le piattaforme online consentono di raggiungere i clienti via web e mobile, supportando sia la consegna che il ritiro.
  • Gestione centralizzata: Le funzioni multi-sede e di gestione del menu permettono di monitorare tutti gli ordini e gli aggiornamenti da un'unica dashboard.
  • Maggiore coinvolgimento dei clienti: I programmi fedeltà, le promozioni e le esperienze personalizzate incentivano gli acquisti ripetuti e aumentano il valore degli ordini.
  • Analisi aziendali utili: Gli strumenti di reportistica e analisi forniscono dati sulle tendenze di vendita e sul comportamento dei clienti per guidare le scelte strategiche.
  • Maggiore efficienza operativa: La gestione integrata delle consegne e dei pagamenti ottimizza i flussi di lavoro e riduce il carico amministrativo.

Costi e prezzi dei sistemi di ordinazione online

Scegliere un sistema di ordinazione online richiede di comprendere i diversi modelli e piani tariffari disponibili. I costi variano in base alle funzionalità, alle dimensioni del team, agli add-on e altro ancora. La tabella seguente riassume i piani più comuni, i prezzi medi e le funzionalità tipiche incluse nelle soluzioni di sistemi di ordinazione online:

Tabella comparativa dei piani per sistemi di ordinazione online

Tipologia pianoPrezzo medioFunzionalità comuni
Piano gratuito$0Gestione menu di base, volume di ordini limitato, reportistica semplice e supporto standard.
Piano personale$20-$50/monthOrdinazione online, gestione pagamenti, personalizzazione menu, analisi di base e notifiche email.
Piano business$100-$300/monthSupporto multi-sede, sito o app personalizzata, gestione consegne, report avanzati e promozioni.
Piano enterprise$500-$2000/monthFlussi di lavoro personalizzati, accesso API, supporto prioritario, gestione dedicata e integrazioni avanzate.

Domande frequenti sui sistemi di ordinazione online

Ecco alcune risposte alle domande più comuni sui sistemi di ordinazione online:

Come si integrano i sistemi di ordinazione online con i POS esistenti?

La maggior parte dei sistemi di ordinazione online offre integrazioni dirette o API per sincronizzare ordini, inventario e pagamenti con il tuo POS. Prima di scegliere una soluzione, verifica la compatibilità con il tuo POS attuale e chiedi informazioni sui requisiti di configurazione o su eventuali costi aggiuntivi per l’integrazione.

I sistemi di ordinazione online possono gestire più sedi o franchising?

Sì, molti sistemi di ordinazione online supportano la gestione multi-sede. Questo ti consente di controllare menù, prezzi e reportistica di ogni sede da un’unica dashboard. Assicurati che il sistema possa scalare con il tuo business e offra personalizzazioni specifiche per ogni sede, se necessario.

Quali misure di sicurezza dovrei cercare in un sistema di ordinazione online?

Cerca la conformità PCI, la crittografia dei dati e i controlli di accesso utente. Queste misure aiutano a proteggere i dati di pagamento dei clienti e a prevenire accessi non autorizzati alle informazioni della tua attività. Chiedi ai fornitori come gestiscono l’archiviazione dei dati e gli aggiornamenti di sicurezza.

Quanto tempo serve per implementare un sistema di ordinazione online?

Il tempo di implementazione varia in base al fornitore e alla complessità dell’attività. Le configurazioni semplici possono essere attive in pochi giorni, mentre flussi di lavoro personalizzati o implementazioni su più sedi possono richiedere diverse settimane. Chiedi delle risorse per l’onboarding, del supporto alla migrazione e della formazione per velocizzare il processo.

Quale supporto continuo è disponibile dopo l'installazione?

La maggior parte dei fornitori offre assistenza tramite chat, email o telefono, e alcuni forniscono supporto 24/7 o un account manager dedicato per i clienti più grandi. Verifica gli orari di supporto, i tempi di risposta e l’accesso a banche dati di conoscenza o materiali di formazione prima di impegnarti.