Wrike Testbericht: Vorteile, Nachteile, Funktionen und Preise
Wrike is an ecommerce ERP software for retail and ecommerce teams that need to manage projects, operations, and cross-departmental workflows in one place. I'd consider it if you want more adaptability and a shorter implementation timeline than a traditional ERP like NetSuite, while still getting the centralized visibility that larger or fast-scaling operations need.
Wrike Evaluation Summary
- From $10/user/month (billed annually)
- 14-day free trial + free plan available
Warum Sie unseren Software-Reviews vertrauen können
Wir testen und bewerten Software und Dienstleistungen für Einzelhandel und E-Commerce seit 2021. Als Einzelhandelsexperten wissen wir selbst, wie entscheidend und schwierig die richtige Softwareauswahl ist. Wir investieren in umfassende Recherche, um unserem Publikum bessere Kaufentscheidungen bei Software zu ermöglichen. Wir haben mehr als 2.000 Tools für verschiedenste Finanz- und Buchhaltungsanwendungen getestet und über 1.000 umfassende Software-Reviews geschrieben. Erfahren Sie wie wir transparent bleiben und unsere Bewertungsmethodik.
Wrike Overview
In my opinion, Wrike is a solid choice for teams needing a flexible ecommerce ERP tool. Its standout features like customizable dashboards and strong integration capabilities make it appealing. However, its pricing might be a downside for budget-conscious businesses. Wrike excels in project management for marketing and creative teams, thanks to its robust task management and collaboration features. It might not be the best fit for small businesses with simple needs due to its complexity. When compared to other tools, like Asana, Trello, or Clickup, Wrike's interface and integrations give it an edge, although onboarding can be smoother. Overall, it's a worthy consideration if your team values flexibility and detailed project tracking.
pros
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You can customize dashboards to fit your team's workflow.
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Task management tools simplify tracking your projects.
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Collaboration features improve team communication.
cons
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The interface might feel overwhelming at first.
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Learning all features can take time.
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Some users find customer support response times slow.
Unsere Bewertungsmethodik
Wie Wir Tools Testen & Bewerten
Wir haben über Jahre hinweg unser System zur Softwarebewertung und -testung entwickelt, verfeinert und verbessert. Die Bewertungsmatrix ist darauf ausgelegt, die Feinheiten der Softwareauswahl und die Effektivität eines Tools einzufangen, wobei der Fokus auf entscheidende Aspekte des Auswahlprozesses liegt. Nachfolgend sehen Sie genau, wie unser Test- und Bewertungssystem anhand von sieben Kriterien funktioniert. Dies ermöglicht uns, eine unvoreingenommene Bewertung der Software basierend auf Kernfunktionen, besonderen Merkmalen, Benutzerfreundlichkeit, Einarbeitung, Kundensupport, Integrationen, Kundenrezensionen und Preis-Leistungs-Verhältnis anzubieten.
Kernfunktionen (25% der Gesamtnote)
Der Ausgangspunkt unserer Bewertung ist immer die Kernfunktionalität des Tools. Verfügt es über die grundlegenden Funktionen, die ein Nutzer erwarten würde? Sind wichtige Kernfunktionen eventuell nur in höherpreisigen Tarifen enthalten? Ein Tool sollte im Kern mindestens mit den Basisfunktionen der Wettbewerber mithalten können.
Besondere Funktionen (25% der Gesamtnote)
Anschließend bewerten wir außergewöhnliche Funktionen, die über die normalen Kernfunktionen vergleichbarer Tools hinausgehen. Ein hoher Score spiegelt spezialisierte oder einzigartige Funktionen wider, die das Produkt schneller, effizienter oder wertvoller für die Nutzer machen. Wir bewerten außerdem, wie einfach sich das Tool mit anderen Programmen, die typischerweise zum Technologie-Stack gehören, integrieren lässt, um dessen Funktionalität und Nutzwert zu erweitern. Tools mit zahlreichen nativen Integrationen, Drittanbieteranbindungen und API-Zugang für eigene Entwicklungen schneiden hier am besten ab.
Benutzerfreundlichkeit (10% der Gesamtnote)
Wir betrachten, wie schnell und einfach es ist, die Kernaufgaben mit dem Tool zu erledigen. Software, die gut gestaltet und intuitiv zu bedienen ist, mobile Apps bietet, Vorlagen zur Verfügung stellt und komplexe Aufgaben einfach erscheinen lässt, erzielt die besten Werte.
Einarbeitung (10% der Gesamtnote)
Wir wissen, wie wichtig die schnelle Einführung eines neuen Tools im Team ist. Daher evaluieren wir, wie einfach es mit minimalem Training ist, das Tool kennenzulernen. Wir ermitteln, wie schnell ein Teammitglied ohne Vorerfahrung startklar ist. Lösungen, die kaum oder gar keine Unterstützung benötigen, erhalten die höchste Punktzahl.
Kundensupport (10% der Gesamtnote)
Wir überprüfen, wie schnell und einfach man Hilfe per Telefon, Live-Chat oder Wissensdatenbank erhält. Tools und Anbieter, die Echtzeit-Support bieten, schneiden am besten ab; Chatbots liegen am unteren Ende.
Kundenrezensionen (10% der Gesamtnote)
Zusätzlich zu unseren eigenen Tests ziehen wir den Net-Promoter-Score bestehender und früherer Kunden heran. Wir überprüfen, wie wahrscheinlich sie das Tool erneut für die Kernfunktionen wählen würden. Ein hoher Score spiegelt einen hohen Net-Promoter-Score wider.
Preis-Leistungs-Verhältnis (10% der Gesamtnote)
Schließlich bewerten wir im Kontext aller anderen Kriterien den Durchschnittspreis von Einstiegsplänen im Verhältnis zu den Kernfunktionen und betrachten den Wert der übrigen Kriterien. Software, die mehr zu geringeren Kosten bietet, schneidet hier besser ab.
Core Features
Task Management
Easily create, assign, and use list or kanban views track tasks to keep your projects organized. Your team can see progress at a glance.
Custom Workflows
Tailor workflows to match your team's specific needs, ensuring everyone follows the right process. This flexibility boosts productivity.
Time Tracking
Monitor how much time your team spends on tasks to better manage resources. It helps identify areas for efficiency improvements.
Collaboration Tools
Share files, communicate within tasks, and receive notifications to keep your team aligned. It reduces email clutter and enhances teamwork.
Dashboard Customization
Design dashboards that highlight the most important data for your team. This feature allows you to focus on what matters most.
Reporting and Analytics
Generate real-time reports to understand project performance and make informed decisions. These insights help you improve future projects.
Ease of Use
Wrike's user interface is intuitive, but it can feel overwhelming for newcomers due to its extensive features. Once you get the hang of it, navigating through tasks and customizing dashboards becomes straightforward. The drag-and-drop functionality in Gantt charts simplifies project planning. However, if your team isn’t tech-savvy, the learning curve might be a hurdle. Overall, Wrike offers a solid balance between functionality and usability, making it a viable option for teams willing to invest time in learning.
Integrations
Wrike integrates with Microsoft Teams, Slack, Adobe Creative Cloud, Salesforce, Google Workspace, Dropbox, Microsoft Outlook, HubSpot, Jira, and Zendesk. Wrike also offers an API and connects with third-party integration tools.
New Product Updates from Wrike
Wrike Adds Reference Lines and Custom Field Calculation Controls
Wrike lets users add reference lines to column, bar, line, and area charts, while calculated custom fields can now be computed per line or per group. These updates give teams more control over how targets, thresholds, and formula-based metrics appear in dashboards. Highlights include:
- Reference Lines: Adds target, threshold, or benchmark lines to supported Dashboard charts.
- Custom Labels: Lets users customize reference line labels and colors.
- Per-Line Calculations: Applies calculated field formulas to each row before summarizing results.
- Per-Group Calculations: Applies formulas after grouped values are totaled for metrics such as ROI.
Visit Wrike’s official site for more details.
for more details.
Wrike Adds Organization-Wide AI Usage Tracking
Wrike gives Account Admins a dedicated AI Usage view to monitor AI Essentials and AI Elite activity across the organization, including monthly trends and breakdowns by user, feature, and Agent. Admins can also export the data to CSV for deeper reporting and analysis. Highlights include:
- AI Usage Trends: Tracks monthly AI usage across the organization.
- User Breakdown: Shows usage by individual users.
- Feature and Agent Breakdown: Separates usage by AI features and Agents.
- CSV Export: Exports usage data for further reporting and analysis.
Visit Wrike’s official site for more details.
Wrike Inbox Adds Search and Notification Filters
Wrike Inbox adds keyword search across all Inbox sections and filters for Approvals and @mentions. The update makes it easier to narrow notifications and manage only the results that match the current search. Highlights include:
- Inbox Search: Searches notifications across Incoming, Sent, and Archive.
- Approval Filters: Lets users filter Inbox activity to show approval-related notifications.
- @Mention Filters: Helps users focus on notifications where they were mentioned.
- Targeted Bulk Actions: Applies actions such as Mark as unread and Archive all only to matched search results.
Visit Wrike’s official site for more details.
Wrike AI Agents Add Dynamic Mentions, Teams Alerts, and New Templates
Wrike AI Agents add dynamic role-based @mentions, people-field actions, Teams group chat notifications, timed pauses, and new prebuilt agent templates. The updates give teams more flexibility to automate assignments, notifications, and time-dependent workflows. Highlights include:
- Dynamic @Mentions: Resolves authors, assignees, approvers, and followers into live @mentions at runtime.
- People Field Support: Lets agents read people-type custom fields and use those users for assignments or notifications.
- Teams Group Chats: Sends notifications directly to Microsoft Teams group chats with links back to Wrike items.
- Wait Before Acting: Lets agents pause for a specified time before executing actions.
- Prebuilt AI Agents: Adds Revision Tracker, Project Coordinator, and Missed Deadline agent templates.
Visit Wrike’s official site for more details.
Wrike MCP v2 Expands Search and Item Management
Wrike MCP v2 adds unified search, readable field values, numeric ID support, hierarchy tools, and support for creating multiple items in one call. The update improves how supported AI assistants retrieve, interpret, and manage Wrike work items. Highlights include:
- Unified Search: Searches tasks, folders, projects, and Custom Item Types with expanded filtering.
- Clearer Results: Resolves people, statuses, parent items, and custom field values into readable names.
- Numeric ID Support: Uses the same numeric IDs shown in Wrike for more reliable links and fewer parameter errors.
- Hierarchy Navigation: Adds tools for reading item children and navigating nested work structures.
- Multi-Item Creation: Supports creating several Wrike items in a single call.
Visit Wrike’s official site for more details.
Wrike Adds Flexible Board Grouping and Calendar Filters
Wrike adds single-select and multi-select field grouping in Board View, cleaner filtered layouts, and expanded Calendar widget filtering for tasks and projects. These updates give teams more control over how work is grouped, filtered, and reviewed. Highlights include:
- Custom Board Columns: Groups Board View columns using single-select or multi-select custom fields in addition to workflow statuses.
- Flexible Swimlanes: Creates horizontal swimlanes using custom fields instead of limiting grouping to assignees.
- Cleaner Board Filtering: Hides empty columns and swimlanes when filters are applied.
- Expanded Calendar Filters: Filters widgets by parent, item type, assignee, status, start date, and due date.
- AND/OR Logic: Combines multiple filter conditions to create more precise Calendar views.
- Tasks and Projects: Displays both tasks and projects within the same Calendar widget.
Visit Wrike’s official site for more details.
Wrike MCP v2 Beta Adds Unified Search and Bulk Actions
Wrike MCP v2 beta adds expanded read-and-write tools for managing Wrike work through Claude, ChatGPT, Microsoft Copilot, Gemini, Cursor, and other compatible AI assistants. These updates reduce manual navigation and help teams complete more project management tasks through natural-language requests. Highlights include:
- Unified Search: Searches Wrike work from connected AI tools to surface relevant projects, tasks, and other items.
- Work Creation and Updates: Creates and updates Wrike items directly from supported AI assistants.
- Bulk Actions: Applies changes to multiple Wrike items through a single AI-assisted workflow.
- Inbox @Mentions: Accesses relevant inbox mentions to help users review and respond to team activity.
- Whiteboard Management: Lets connected AI tools work with Wrike whiteboards.
Visit Wrike’s official site for more details.
Wrike AI Agents Add Prebuilt Agents and Smarter People References
Wrike adds three prebuilt AI Agents, dynamic role-based @mentions, and People custom field support for AI Agents. These updates automatically notify or assign the right teammates based on project roles and People fields, reducing manual configuration. Highlights include:
- Prebuilt AI Agents: Enable ready-to-use agents for status tracking, project coordination, and missed deadline notifications.
- Dynamic @Mentions: Automatically mention authors, assignees, approvers, and followers based on their roles.
- People Custom Field Support: Read and act on People fields to assign tasks and notify the appropriate teammates.
Visit Wrike's official site for more details.
Wrike Whiteboards Now Open Natively in Wrike
Wrike adds a native full-screen Whiteboards experience, contextual navigation, shareable URLs, updated whiteboard titles, and in-app access from tasks, projects, folders, attachments, and the Whiteboard Hub. These updates reduce context switching and make whiteboards easier to access and navigate within Wrike. Highlights include:
- Native Full-Screen View: Opens whiteboards directly in Wrike instead of a separate browser tab.
- Contextual Navigation: Returns users to their previous location after closing a whiteboard.
- Shareable Whiteboard Views: Copies a direct link to the current whiteboard view for collaboration.
- Updated Whiteboard Titles: Displays the latest whiteboard title within the Wrike interface.
- In-App Whiteboard Access: Opens whiteboards from tasks, projects, folders, attachments, and the Whiteboard Hub.
Visit Wrike's official site for more details.
Wrike Improves Template Mapping and Dashboard Filters
Wrike expanded Template Mapping to support workflows and custom item types during template installation, while making the new filter experience the default across Dashboard chart widgets. These updates help teams adopt templates more easily and standardize dashboard filtering across workspaces. Highlights include:
- Expanded Template Mapping: Maps workflows and custom item types to existing workspace configurations to reduce duplicate setup during template installation.
- Default Dashboard Filters: Applies the new filter experience to all chart widgets and automatically migrates existing widgets to the updated filtering system.
Visit Wrike’s official site for more details.
Wrike Specs
- API
- Batch Permissions & Access
- Budgeting
- Calendar Management
- Collaboration Support
- Contact Management
- Contact Sharing
- Customer Management
- Dashboard
- Dashboards
- Data Export
- Data Import
- Data Visualization
- Dependency Tracking
- Document Sharing
- Expense Tracking
- External Integrations
- File Sharing
- Gantt Charts
- Kanban Boards
- Multi-User
- Notifications
- Project Management
- Resource Management
- Scheduling
- Task Scheduling/Tracking
- Third-Party Plugins/Add-Ons
- Time Management
- Travel Management
- Workflow Management
