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Wrike-Bewertung: Vor- und Nachteile, Funktionen und Preise

Wrike is an ecommerce ERP software for retail and ecommerce teams that need to manage projects, operations, and cross-departmental workflows in one place. I'd consider it if you want more adaptability and a shorter implementation timeline than a traditional ERP like NetSuite, while still getting the centralized visibility that larger or fast-scaling operations need.

Wrike Evaluation Summary

Wrike centralizes ecommerce workflows, projects, and operations in one hub.
Customer Rating
4.3 /5
Pricing
  • From $10/user/month (billed annually)
  • Free plan + free demo + 14-day trial available

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Wrike Overview

In my opinion, Wrike is a solid choice for teams needing a flexible ecommerce ERP tool. Its standout features like customizable dashboards and strong integration capabilities make it appealing. However, its pricing might be a downside for budget-conscious businesses. Wrike excels in project management for marketing and creative teams, thanks to its robust task management and collaboration features. It might not be the best fit for small businesses with simple needs due to its complexity. When compared to other tools, like Asana, Trello, or Clickup, Wrike's interface and integrations give it an edge, although onboarding can be smoother. Overall, it's a worthy consideration if your team values flexibility and detailed project tracking.

Is Wrike Right For Your Needs?

Who Would be a Good Fit for Wrike?

Wrike is ideal for marketing teams and creative agencies that need detailed project tracking. Its customizable dashboards and strong task management features help your team stay organized. If you're in a fast-paced environment, Wrike's collaboration tools ensure everyone stays in the loop. For departments handling multiple projects, Wrike's ability to manage tasks and timelines is invaluable. If you need to integrate various workflows, Wrike's flexibility makes it a strong choice.

  • Marketing Teams

    Wrike's task management and collaboration tools keep your campaigns on track and your team aligned.

  • Creative Agencies

    Its customizable dashboards help you manage multiple client projects efficiently and keep everyone informed.

  • Project Managers

    Wrike simplifies project tracking with its intuitive interface and detailed task management capabilities.

  • Large Enterprises

    The software’s robust features and scalability make it suitable for managing complex projects across departments.

  • Remote Teams

    Wrike's collaboration features make communication seamless, ensuring everyone stays connected and productive.

  • Product Development

    Its detailed project timelines and task management tools help streamline your product launch processes.

Who Would be a Bad Fit for Wrike?

Wrike might not suit small businesses or startups with straightforward project needs. Its robust features can be overwhelming if your team doesn't require complex project management tools. If you have limited resources for training, Wrike's learning curve could be a challenge. For teams that prefer a simple interface and quick setup, Wrike's detailed features may feel excessive. Additionally, if immediate customer support is crucial, you might find Wrike's response times lacking.

  • Small Startups

    The complexity of Wrike's features can overwhelm small teams with basic project management needs.

  • Freelancers

    Wrike's extensive capabilities might be more than necessary for managing individual projects.

  • Non-Technical Teams

    If your team struggles with tech, Wrike's interface could pose a challenge.

  • Budget-Conscious Companies

    The cost of Wrike might not justify its features for those looking to minimize expenses.

  • Simple Task Management

    For managing basic tasks, Wrike's detailed features can feel unnecessary.

  • Immediate Support Needs

    If quick customer support is a priority, Wrike's response times might not meet your expectations.

Unsere Bewertungsmethodik

Wie Wir Tools Testen & Bewerten

Wir haben über Jahre hinweg unser System zur Softwarebewertung und -testung entwickelt, verfeinert und verbessert. Die Bewertungsmatrix ist darauf ausgelegt, die Feinheiten der Softwareauswahl und die Effektivität eines Tools einzufangen, wobei der Fokus auf entscheidende Aspekte des Auswahlprozesses liegt. Nachfolgend sehen Sie genau, wie unser Test- und Bewertungssystem anhand von sieben Kriterien funktioniert. Dies ermöglicht uns, eine unvoreingenommene Bewertung der Software basierend auf Kernfunktionen, besonderen Merkmalen, Benutzerfreundlichkeit, Einarbeitung, Kundensupport, Integrationen, Kundenrezensionen und Preis-Leistungs-Verhältnis anzubieten.

Kernfunktionen (25% der Gesamtnote)

Der Ausgangspunkt unserer Bewertung ist immer die Kernfunktionalität des Tools. Verfügt es über die grundlegenden Funktionen, die ein Nutzer erwarten würde? Sind wichtige Kernfunktionen eventuell nur in höherpreisigen Tarifen enthalten? Ein Tool sollte im Kern mindestens mit den Basisfunktionen der Wettbewerber mithalten können.

Besondere Funktionen (25% der Gesamtnote)

Anschließend bewerten wir außergewöhnliche Funktionen, die über die normalen Kernfunktionen vergleichbarer Tools hinausgehen. Ein hoher Score spiegelt spezialisierte oder einzigartige Funktionen wider, die das Produkt schneller, effizienter oder wertvoller für die Nutzer machen. Wir bewerten außerdem, wie einfach sich das Tool mit anderen Programmen, die typischerweise zum Technologie-Stack gehören, integrieren lässt, um dessen Funktionalität und Nutzwert zu erweitern. Tools mit zahlreichen nativen Integrationen, Drittanbieteranbindungen und API-Zugang für eigene Entwicklungen schneiden hier am besten ab.

Benutzerfreundlichkeit (10% der Gesamtnote)

Wir betrachten, wie schnell und einfach es ist, die Kernaufgaben mit dem Tool zu erledigen. Software, die gut gestaltet und intuitiv zu bedienen ist, mobile Apps bietet, Vorlagen zur Verfügung stellt und komplexe Aufgaben einfach erscheinen lässt, erzielt die besten Werte.

Einarbeitung (10% der Gesamtnote)

Wir wissen, wie wichtig die schnelle Einführung eines neuen Tools im Team ist. Daher evaluieren wir, wie einfach es mit minimalem Training ist, das Tool kennenzulernen. Wir ermitteln, wie schnell ein Teammitglied ohne Vorerfahrung startklar ist. Lösungen, die kaum oder gar keine Unterstützung benötigen, erhalten die höchste Punktzahl.

Kundensupport (10% der Gesamtnote)

Wir überprüfen, wie schnell und einfach man Hilfe per Telefon, Live-Chat oder Wissensdatenbank erhält. Tools und Anbieter, die Echtzeit-Support bieten, schneiden am besten ab; Chatbots liegen am unteren Ende.

Kundenrezensionen (10% der Gesamtnote)

Zusätzlich zu unseren eigenen Tests ziehen wir den Net-Promoter-Score bestehender und früherer Kunden heran. Wir überprüfen, wie wahrscheinlich sie das Tool erneut für die Kernfunktionen wählen würden. Ein hoher Score spiegelt einen hohen Net-Promoter-Score wider.

Preis-Leistungs-Verhältnis (10% der Gesamtnote)

Schließlich bewerten wir im Kontext aller anderen Kriterien den Durchschnittspreis von Einstiegsplänen im Verhältnis zu den Kernfunktionen und betrachten den Wert der übrigen Kriterien. Software, die mehr zu geringeren Kosten bietet, schneidet hier besser ab.

Core Features

Task Management

Easily create, assign, and use list or kanban views track tasks to keep your projects organized. Your team can see progress at a glance.

Custom Workflows

Tailor workflows to match your team's specific needs, ensuring everyone follows the right process. This flexibility boosts productivity.

Time Tracking

Monitor how much time your team spends on tasks to better manage resources. It helps identify areas for efficiency improvements.

Collaboration Tools

Share files, communicate within tasks, and receive notifications to keep your team aligned. It reduces email clutter and enhances teamwork.

Dashboard Customization

Design dashboards that highlight the most important data for your team. This feature allows you to focus on what matters most.

Reporting and Analytics

Generate real-time reports to understand project performance and make informed decisions. These insights help you improve future projects.

Standout Features

Gantt Charts

Visualize project timelines and dependencies to better manage complex projects. This feature makes planning more intuitive and effective.

Request Forms

Standardize how you receive work requests to ensure all necessary information is captured. It streamlines the intake process and reduces back-and-forth communication.

Ease of Use

Wrike's user interface is intuitive, but it can feel overwhelming for newcomers due to its extensive features. Once you get the hang of it, navigating through tasks and customizing dashboards becomes straightforward. The drag-and-drop functionality in Gantt charts simplifies project planning. However, if your team isn’t tech-savvy, the learning curve might be a hurdle. Overall, Wrike offers a solid balance between functionality and usability, making it a viable option for teams willing to invest time in learning.

Onboarding

Wrike offers a structured onboarding experience with tutorials and guides to help new users get started. However, the comprehensive feature set can make the onboarding process feel lengthy. The available resources, such as webinars and community forums, are valuable for learning. If your team is new to complex software, expect a learning curve. Despite this, the support provided ensures that you can gradually unlock Wrike's full potential, making it worth the initial effort.

Customer Support

Wrike provides multiple support options, including email and live chat, but some users find response times slower than expected. The help center and community forums offer valuable self-service resources. If your team requires immediate assistance, the delay might be frustrating. However, once connected, the support team is knowledgeable and helpful. Overall, while support is reliable, it could be more prompt to better meet your team's needs.

Integrations

Wrike integrates with Microsoft Teams, Slack, Adobe Creative Cloud, Salesforce, Google Workspace, Dropbox, Microsoft Outlook, HubSpot, Jira, and Zendesk. Wrike also offers an API and connects with third-party integration tools.

Value for Money

Wrike gives solid work and project management value for teams that need structure, and users often like that you can start with a free plan and a free 14-day trial to test before buying. Wrike’s pricing feel justified as you get more features and automation tailored to your team’s work complexity with each tier, and the newer Apex tier brings advanced workflows and analytics for big teams while pricing stays custom.

  • Free: $0 per user/month. Basic task and project tools to start organizing work.
  • Team: $10 per user/month. Adds dashboards, Gantt charts, and enhanced project views.
  • Business: $25 per user/month. Includes advanced workflows, resource planning, and deeper customization.
  • Pinnacle: Contact sales. Adds advanced reporting, BI, and expanded enterprise features.
  • Apex: Contact sales. Top-tier plan with enterprise-grade workflows, AI tools, and integrations.

New Product Updates from Wrike

Wrike Activity Reports Add Actor Type Details
Wrike Activity Reports filter changes by UI, Automation, Agents, API, and MCP.
September 20 2026

Wrike Activity Reports Add Actor Type Details

Wrike has enhanced Activity Reports to improve audit clarity and admin oversight. You can now see not just what changed, but the type of actor that made the change, making it easier to trace sources and validate governance. Highlights include:

  • Actor Type: Identifies whether changes came from the UI, Automation, Wrike Agents, API, or MCP.
  • App Name: Shows the application involved in a change when available.
  • Client ID: Adds client identification details for applicable activity.
  • Actor Type Filters: Lets admins filter reports by the source of changes.
  • Audit Visibility: Helps teams distinguish human, automated, API, and AI-driven activity.

Visit Wrike’s official site for more details.

Wrike Adds Custom Color Palettes for Dashboards
Wrike Dashboards applies custom color palettes across widgets and fields.
September 13 2026

Wrike Adds Custom Color Palettes for Dashboards

Wrike has introduced Dashboards Color Customization to help teams make dashboards clearer and more consistent at a glance. You can create custom color palettes and reuse them across dashboard widgets to match your team’s terminology and visual standards. Highlights include:

  • Custom Color Palettes: Lets users build color palettes for individual dashboards.
  • Widget-Wide Styling: Applies palette colors across dashboard widgets, workflow statuses, and custom fields.
  • Color Controls: Supports HEX codes, eyedropper selection, and reusable color presets.
  • Design Preview: Lets users preview dashboard colors in light and dark mode before saving.
  • Widget Reset: Allows individual widgets to revert to default colors without changing the full dashboard.
  • Dashboard-Level Scope: Keeps customization limited to the selected dashboard without changing account-wide colors.

Visit Wrike’s official site for more details.

Wrike AI Agents Create Full Blueprints and Formatted Items
Wrike AI Agents create full blueprint items with predefined structures and instructions.
September 6 2026

Wrike AI Agents Create Full Blueprints and Formatted Items

Wrike AI Agents can create complete blueprint structures in one step and generate formatted descriptions with headings, lists, checkboxes, bold text, and highlights. These updates reduce manual setup for standardized workflows. Highlights include:

  • Blueprint Creation: Creates parent items and subtasks from a selected blueprint in one step.
  • Standardized Workflows: Launches predefined project structures automatically when triggered.
  • Rich Descriptions: Generates formatted content with headings, bullets, checkboxes, bold text, and highlights.
  • Formatting Preservation: Keeps rich formatting in execution logs and the testing playground.

Visit Wrike’s official site for more details.

Wrike Adds Successors Column for Task Dependencies
Wrike’s Successors column shows downstream task dependencies directly in the grid.
September 6 2026

Wrike Adds Successors Column for Task Dependencies

Wrike adds a Successors column to Table and Gantt views with direct dependency editing and bi-directional syncing with Predecessors. This gives teams a clearer way to manage downstream task relationships. Highlights include:

  • Successors Column: Shows which downstream tasks depend on the current task.
  • Direct Editing: Lets users add or edit dependencies using row numbers, dependency types, and lag duration.
  • Bi-Directional Sync: Updates the Predecessors column automatically when successor relationships change.
  • Table and Gantt Support: Makes the column available in both Table view and the Gantt chart table.

Visit Wrike’s official site for more details.

Wrike Adds Reference Lines and Custom Field Calculation Controls
Wrike lets users calculate custom field metrics per line or per group.
August 30 2026

Wrike Adds Reference Lines and Custom Field Calculation Controls

Wrike lets users add reference lines to column, bar, line, and area charts, while calculated custom fields can now be computed per line or per group. These updates give teams more control over how targets, thresholds, and formula-based metrics appear in dashboards. Highlights include:

  • Reference Lines: Adds target, threshold, or benchmark lines to supported Dashboard charts.
  • Custom Labels: Lets users customize reference line labels and colors.
  • Per-Line Calculations: Applies calculated field formulas to each row before summarizing results.
  • Per-Group Calculations: Applies formulas after grouped values are totaled for metrics such as ROI.

Visit Wrike’s official site for more details.

Wrike Adds Organization-Wide AI Usage Tracking
Wrike lets Account Admins monitor AI usage across the organization.
August 30 2026

Wrike Adds Organization-Wide AI Usage Tracking

Wrike gives Account Admins a dedicated AI Usage view to monitor AI Essentials and AI Elite activity across the organization, including monthly trends and breakdowns by user, feature, and Agent. Admins can also export the data to CSV for deeper reporting and analysis. Highlights include:

  • AI Usage Trends: Tracks monthly AI usage across the organization.
  • User Breakdown: Shows usage by individual users.
  • Feature and Agent Breakdown: Separates usage by AI features and Agents.
  • CSV Export: Exports usage data for further reporting and analysis.

Visit Wrike’s official site for more details.

Wrike Inbox Adds Search and Notification Filters
Wrike Inbox adds search and filters to help users find important notifications faster.
August 16 2026

Wrike Inbox Adds Search and Notification Filters

Wrike Inbox adds keyword search across all Inbox sections and filters for Approvals and @mentions. The update makes it easier to narrow notifications and manage only the results that match the current search. Highlights include:

  • Inbox Search: Searches notifications across Incoming, Sent, and Archive.
  • Approval Filters: Lets users filter Inbox activity to show approval-related notifications.
  • @Mention Filters: Helps users focus on notifications where they were mentioned.
  • Targeted Bulk Actions: Applies actions such as Mark as unread and Archive all only to matched search results.

Visit Wrike’s official site for more details.

August 16 2026

Wrike AI Agents Add Dynamic Mentions, Teams Alerts, and New Templates

Wrike AI Agents add dynamic role-based @mentions, people-field actions, Teams group chat notifications, timed pauses, and new prebuilt agent templates. The updates give teams more flexibility to automate assignments, notifications, and time-dependent workflows. Highlights include:

  • Dynamic @Mentions: Resolves authors, assignees, approvers, and followers into live @mentions at runtime.
  • People Field Support: Lets agents read people-type custom fields and use those users for assignments or notifications.
  • Teams Group Chats: Sends notifications directly to Microsoft Teams group chats with links back to Wrike items.
  • Wait Before Acting: Lets agents pause for a specified time before executing actions.
  • Prebuilt AI Agents: Adds Revision Tracker, Project Coordinator, and Missed Deadline agent templates.

Visit Wrike’s official site for more details.

August 16 2026

Wrike MCP v2 Expands Search and Item Management

Wrike MCP v2 adds unified search, readable field values, numeric ID support, hierarchy tools, and support for creating multiple items in one call. The update improves how supported AI assistants retrieve, interpret, and manage Wrike work items. Highlights include:

  • Unified Search: Searches tasks, folders, projects, and Custom Item Types with expanded filtering.
  • Clearer Results: Resolves people, statuses, parent items, and custom field values into readable names.
  • Numeric ID Support: Uses the same numeric IDs shown in Wrike for more reliable links and fewer parameter errors.
  • Hierarchy Navigation: Adds tools for reading item children and navigating nested work structures.
  • Multi-Item Creation: Supports creating several Wrike items in a single call.

Visit Wrike’s official site for more details.

Wrike Adds Flexible Board Grouping and Calendar Filters
Wrike’s Calendar widgets use flexible filters to refine scheduled work.
August 2 2026

Wrike Adds Flexible Board Grouping and Calendar Filters

Wrike adds single-select and multi-select field grouping in Board View, cleaner filtered layouts, and expanded Calendar widget filtering for tasks and projects. These updates give teams more control over how work is grouped, filtered, and reviewed. Highlights include:

  • Custom Board Columns: Groups Board View columns using single-select or multi-select custom fields in addition to workflow statuses.
  • Flexible Swimlanes: Creates horizontal swimlanes using custom fields instead of limiting grouping to assignees.
  • Cleaner Board Filtering: Hides empty columns and swimlanes when filters are applied.
  • Expanded Calendar Filters: Filters widgets by parent, item type, assignee, status, start date, and due date.
  • AND/OR Logic: Combines multiple filter conditions to create more precise Calendar views.
  • Tasks and Projects: Displays both tasks and projects within the same Calendar widget.

Visit Wrike’s official site for more details.

Wrike Specs

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Collaboration Support
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Dashboards
  • Data Export
  • Data Import
  • Data Visualization
  • Dependency Tracking
  • Document Sharing
  • Expense Tracking
  • External Integrations
  • File Sharing
  • Gantt Charts
  • Kanban Boards
  • Multi-User
  • Notifications
  • Project Management
  • Resource Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Time Management
  • Travel Management
  • Workflow Management

Wrike FAQs

Wrike Company Overview & History

Wrike, Inc. is a project management software company founded in 2006 by Andrew Filev, with its headquarters located in San Jose, California. As of October 2023, Wrike employs around 1,000 people and has offices in various locations, including India, Dallas, and Dublin. Known for its work culture and innovative project management solutions, Wrike serves notable clients across different industries. It was acquired by Citrix Systems in 2021 for $2.25 billion and later transitioned to ownership under Vista Equity Partners and Evergreen Coast Capital in 2022.

Wrike Major Milestones

  • 2006: Founded by Andrew Filev.
  • 2012: Received $1 million in investment.
  • 2013: Secured $10 million in funding.
  • 2021: Acquired by Citrix Systems for $2.25 billion.
  • 2022: Transitioned to ownership under Vista Equity Partners and Evergreen Coast Capital.

Rebecca Aston
By Rebecca Aston